Landscaping reviews in Stone Mountain, Georgia

My story is: I called for a quote; fine, got my quote. I drove to the yard to see the fill dirt I needed, and I was OK with it so I called back and made payment. That's when things changed. Nishell the sales person that I spoke to promise me a small truck full, which she said holds 8 C.Y. and If I wanted more, I will have to use a 16 C.Y. truck; I approve the small truck. When the truck arrived, it was 1/2 full, they never returned my calls to clarify, a third person name Darrin, told me to accept the delivery, and he will send me the rest the same day. I let them drop the dirt, and after that Darrin call to tell me that I have to pay for the extra dirt. The notification for delivery was supposed to be 2 hours in advance, they gave me 15 minutes after I finally got through with a phone call. So a $125 job, to deliver dirt, turn out three lies, and me having to buy more dirt else where.
Terrible company. Buyer be aware.....

Ordered some topsoil last Friday morning and was hoping to have it delivered on Saturday, but expecting it might take longer. My soil was delivered same day. The driver was courteous, careful accessing my property, and thoughtful about helping me decide where to dump the dirt. Very positive experience overall.

Tiny delivered our product and she was amazing in backing the truck into a very tight space.
She listened to us and was able to make the drop exactly where we wanted it.
Thanks Tiny.

Had great service, with the Dirt Guy. I called to place 2 different products. I ordered about 8:00 am to be delivered to Mcdonough Ga and my order was complete within to 2hrs. I was surprised the the service was complete so fast. The quality and quantity was out standing. I give 5 ⭐️ ⭐️ ⭐️⭐️⭐️. Custmer service was very professional.

Excellent service. Would highly recommend. They absolutely know their product line and customer needs. I was very impressed with Tiny their driver and delivery person.

ONCE I ORDERED MY DIRT, IT WAS DELIVERED IN LESS THAN 24 HOURS. THE DELIVERY PERSON WAS RESPECTFUL TO MY PROPERTY AND PAID ATTENTION TO DETAIL....WE WILL BE USING THEM AGAIN!!

If you need gravel/ dirt and are in the Stone Mountain/ DeKalb area, call these guys. Locally owned, small business. They're prices are reasonable and product is good quality. They actually helped my husband distribute the gravel. We've used them multiple times and always had great experiences.

Roderick Hall was my driver. Very prompt and communicative. I ordered two scoops of soil and two scoops of 57 stone. Both delivered exactly where I requested. It’s also worth noting the quality of product and that I ordered on a Saturday and received Monday morning. Very quick!

Don't use these guys. They promised delivery of a truckload of dirt by 4p on a Saturday. It did not arrive, and they did not communicate at any point about the order. The weekend passed along with my available time to be able to move the dirt around. Without talking to me they showed up Tuesday morning with the dirt. Now I have to take time off to do the work. I called to explain the situation and ask for some kind of partial refund. The employee, though polite, seemed unable to understand why they should have to offer a partial refund on a product that was delivered. No apology was made, just excuses. After discussing this over and over on the phone for 20min, he sent me $25....half the delivery fee.

**Update: As you can see in the owner's reply, there is an unwillingness to own their mistake. Being closed is totally fine. If their website and ordering system said they were closed, I would have found another supplier. But their website, ordering system, and text communications to me all said they were open. Their system took my payment and promised me that my order would be delivered by Saturday at 4. Since it did not arrive as promised during the long weekend, I have to take time off work to deal with this. The owner should be saying that they failed to fulfill their promise and then seek to make it right. Instead they just keep missing the point and telling me they were closed.

Super easy transaction. Ordered the dirt online and asked for next day delivery. We were pleasantly surprised to have a truck at our house about 4 hours later. Driver was super nice and dropped it exactly where requested. Doesn't get any better than this... Recommend. 5 stars!

Convenient place but they don't give you the amount you get elsewhere. They claim there bucket holds 3/4 yard in reality you only get 1/2 a yard.

Update.
Yes I did post a review for them as well as they also fall short.

Great place!! I ordered gravel from somewhere else and then these guys and their loads were definitely bigger!! The fill dirt I ordered was top notch, beautiful dirt with zero trash, I compacted behind my retaining wall very good!! Highly recommend! I will be returning!

Matthew was very respectful to both me and my yard. Thank you, Dirt Guy Landscape Supply!

I enjoyed the Customer Service here.
Tiny the lady at the front desk was very helpful and knowledgeable about the product. She also delivered my other in a timely manner. I recommend this company. They have the best prices. Thx you, The Dirt- Guy🙂

Great services. Exceptional customer service, fast and efficient. Love it. I recommend .

Great value and delivery was excellent. Tiny, our delivery driver was great. She was able to back the truck into an extremely tight space to make it easier for us to move. I will go back to them for my gravel needs in the future!

Good deals and friendly staff. Will return for more items.

I called in for some gravel stones and a yard makeover. The customer service was excellent and fast. Great prices as well.
Thanks G's hauling.

I paid for top soil. I walked back behind the business to take a look at the soil. The place where top soil was supposed to be was very low almost empty, I was told a new supply would be in that day. What they delivered was black mulch that Dekalb County gives away free. The amount of money I was charged was way more than what mulch cost. I have lived in the neighborhood for 40 years. The Dirt Guy is fairly new to the Redan at South Indian Creek Road location. I will go elsewhere for future purchases. I feel ripped off. Check out all the reviews here, there are too many one star reviews tucked away at the end.

Wow! Kind, and knowledgable. They helped me find the right M10 sand for my brick pathway, load it into my car, and were so patient with my questions. We're returning this week for pea gravel. Great service, location, website is really helpful, and the people are amazing. Thank you Dirt Guy and crew!

Tiny is the best, not only can she drive that big dump truck but my girl can dump that dirt! You go girl and thanks for your awesome service🌟🌟