House Cleaning reviews in Summerville, Georgia

Looks like they are under investigation for not putting in units and getting paid. Read the summerville news. Will never use them again!

Great service

Professional A\C repair shop.

They do good work

There's a reason this family business for a long time!

Super nice guy, reasonable prices, on time.

Friendly proffessional service; trustworthy and reliable.

When I needed to fabricate some flashing they were kind enough to let me use their break😎

Fast, dependable service! Jason was very polite and professional! Definitely would recommend this company.

They came and looked at my unit, said they would be back later that day and I haven't heard from them since, tried calling and the receptionist said she was going to call me back and never did. Waste of time

Great group, great service and highly recommend this family owned company.

Terribly unprofessional, owner doesn’t know how to control what he says and simply acted like a child when constructive criticism was given. I would take your business elsewhere as I would never recommend Bills Heating & Cooling to anyone that values themselves as he used very disgusting & unprofessional language about a significant other.

All I can say is that Bill isn’t a man who accepts offers lower than asking. He responded to me in a harsh and inappropriate way and told me to go F myself. And from what I can tell by a couple other reviews he has a thing for insulting you significant other. Would not recommend his services

If you love racists, you'll love Bill Urbach. In addition to his poor service you will receive racist comments when asking about prices. If you act now Bill will also throw in a free derogatory comment about your wife!

July 10th still no air!
Trying to stay positive, but here it is July 2nd still no air. At some point if it's not possible to get parts for the unit install a different one?
I want to apologize for my previously posted poor review. As I sit here three weeks in, waiting for parts and freon to come in for the air unit it is in no way the fault of Bill's Heating and Cooling. This morning Robby made a personal visit to explain everything that has been causing the delays including pictures of the part that was delivered a week ago and badly damaged, so another part had to be ordered. They have also had issues obtaining the newly required freon, but fortunately was able to secure some at more than triple the previous cost. The apartment management did not relay all this information. Sitting here in the heat and frustrated I wrongfully made the assumption they were just avoiding fixing the unit, and for that I wholeheartedly apologize. Thank you for taking the time out of your busy day to come in person and explain what was going on.

BUYER BEWARE!! Bill's Heating and Cooling installed a brand new HVAC unit into the home we bought, and within two months, it flooded and collapsed our ceiling! They tried several times to repair it, which flooded again two weeks later! Over 100 days, and they still have not provided Servpro their insurance information or repaired my ceiling!! Repeated calls from Servpro and myself to Donna and Robbie Latham have resulted in Robbie blocking my phone number and the Company not receiving Servpro or my calls, and the mailbox full. Repeated excuses and empty promises is all Servpro and I have received from Bill's Heating and Cooling all I have to say is buyer beware!! They don't act in good faith!! Still trying to get Bill's Heating and Cooling to accept the responsibility for the damages they caused with there HVAC Unit!! BUYER BEWARE!!

Bills heating and cooling installed a new hvac system with ductwork in our rental 4 years ago. We were satisfied and have had pleasant interactions and service with Adam over the years. The mother and Adam have always been prompt, return phone calls and serviced the unit within days. I have recommended this company to several people in Mentone over the years. Fast forward to present: We have another rental that the air went out completely. I called Bills because I trusted them to evaluate and advise what we need to do to get the unit up and running asap because we had guests coming. Robbie called me back and couldn't come Thursday, Friday for personal matters he needed to tend to. He said he would come on Monday. Monday, when I called to make sure he was coming he had other personal matters to tend to. He never came and we texted and called him 3 times. No response. On Tuesday, I texted and asked if he would at least let us know if he wasn't coming so we can find someone else to service the unit - nothing. He completely ghosted us, 5 days has gone by, no air, and didn't have the professionalism to at least tell us he couldn't, wouldn't be coming. They didn't install that particular system, and we didn't need any "warranty" work done we just wanted the unit fixed. I've lost revenue from bookings waiting for him and having to find someone else. I'm dissapointed and surprised that this company has done this to a previous customer. Sad because Adam and his mother were evidently the ones who maintained the reputation of the company.