House Cleaning reviews in Tucker, Georgia

They are so great with my elderly parents! We love the cleaning authority 😁

It depends a lot on which team you get. We have had teams that did a stellar job, and teams that did a very rushed, inconsistent job. We ended up switching to a different cleaning company, not for that reason, but because TCA had continuous trouble meeting our requested time window. They would keep scheduling cleanings outside the window and then try and charge a cancellation fee if we said we needed to reschedule. It just became a nuisance.

Our first detail clean was just completed, and the ladies did a great job! The process has been very easy - from the quick visit for our estimate to using the app for scheduling and even getting reminders for our cleaning day. So far it’s been a very good experience!

Sarah, Juliette and Maibelen were wonderful! They did a great job on the house and were super friendly and nice. House was cleaned thoroughly. Thanks!

Crew was friendly and did a fantastic job with the whole house! Wife was extremely pleased. That is all that matters on my end! The bar has been set high.

The Cleaning Authority is thorough and efficient. This was the second deep clean. I am delighted with the results. Working hard to make sure my home stays clean. It took me a while to realize that I could afford to bring in professionals to help. I work 3 jobs!!!!. Highly recommend them!

My house had been left empty for a while and really needed help. The ladies from The Cleaning Authority did a fabulous job - I don't think my house has ever been this clean! I highly recommend them!

I used cleaning authority several times this year and was moderately happy with the cleaning job. There were a few times I was promised a deep cleaning but that wasn’t done. For a basic regular cleaning I paid $250. There were a few instances where some small things in my home were broken but towards the end they damaged my blinds and wouldn’t pay to have them replaced. The most frustrating by part of this was that Christy accepted that there were four damaged blinds and then backtracked saying she would only cover three but even those weren’t covered. I called several times and was told I would be reached out to by a higher level manager but nothing has happened and it’s been several months. I still however get all of their promotional emails asking me to book again even though we have to resolve the issue. I’m really disappointed with the way things were handled and wouldn’t recommend them.

Fantastic experience! My house is so clean and they did it so quickly, and I love the app feature so that I can keep track of the cleaning schedule. Very friendly staff as well, super happy

Team #4 (Jessavela and Veneranda) did excellent general cleaning of my townhouse and deep clean of kitchen! Hope they come back again next time. Brought me complete peace of mind. Prior to cleaning was very easy and smooth process getting scheduled, initial home walkthrough (Christy), and straightforward app experience.

I worked with The Cleaning Authority for the first time today, and I am super happy with the work that Luvia, Misti, and Albertina did - great job! The women were thorough and friendly. I used a different cleaning company previously and that company did a great job the first time, but then the quality of the cleaning declined. I am very hopeful and optimistic that The Cleaning Authority will maintain the excellent standards they showed me today. Thank you so much!

Sarah and Teresa, thank you so much for doing such a great job today!!! The house looks fantastic. GBonner

I rarely leave reviews, good or bad, for any company. But Monica and Jennifer cleaned my house today. I requested just two hours of service, knowing it would probably not be enough for the full house. It was amazing how much they completed in the two hours, completing all that I had requested. They moved efficiently through all the rooms. Very pleased.

Team Maibelen and Esmeralda - great team, reliable and pay attention to detail. Makes my life incredibly easy and can breathe easily after they left and worked magic in my home

Ana, Maibelen, and Michelle did a great job! Our house was so clean afterwards. I especially appreciate their attention to the little details.

Esmeralda and Luisa were wonderful. Very detail oriented and ensured that everything was spotless. I would very much recommend their service to others!!!

Teresa and Sarah put so much time and care into our house cleaning every week! We love having them and they always over deliver on services.

5 star experience. Esmeralda and Maibelen were super professional, efficient, and thorough. Really appreciate their hard work!

I had two wonderful ladies today!!
Esmeralda and Mabelen!! They both were excellent
Workers thank you ladies
Job well done!!!

I have been using Milly Maid of Decatur for over a year now and am extremely pleased. I might get different team members but they are always well informed of the needs of my house and do a great job.

Sarah and Haley came today for monthly cleaning. They do an excellent job and always honor special requests. They are welcome to come back for cleaning anytime