Reviews of local pros in Tucker, Georgia
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Water Savers is one of the most professional companies, I have dealt with for a while. They do what they say and the workmanship is impeccable. If you're thinking about working with this company, I promise you want be disappointed.
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Recently, my tub handles were stripped by my roommate. I called Ernesto and he came over to replace it right away. Because of his professionalism I had him to look at a leak that I had which was coming from a pipe in the attic. He provided me with an estimate and came over a week later to repair it. Ernesto timely and did a phenomenal job. He also provided me with someone to repair the sheetrock that was damage. I now have a plumber for life and Water Savers of Atlanta has a customer for life. One a scale from 1 to 10. I would definitely give them a 10. Thanks so much Ernesto and Karen.
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Awesome Awesome Company!
This was my third time using Water Saver
1st - Sewer problems
2nd/ 3rd Water heater installed. Please do not pass this company by. You will NOT be disappointed. Cathy, Ernesto, and all of the Tech. Love them all. -
Professional and reliable. They took the time to explain what my issues were in the simplest way to ensure I understood the solution I needed. They have handled my residential and commercial plumbing issues. I have used their water leak detection services as well.
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I called and spoke with the owner, stated I had an old toilet in an office building that was leaking from the base in two spots, he said he was driving and would forward my info to another plumber. The plumber, Melvin Pierce returned my call, he said he don't do FREE estimates and the job was too small, either he fix the problem or replace the problem, than he disconnected the phone, how rude. I called the next day to speak with the owner, wanted to know why would he forward my info to another plumber when he knew he would not take the job, if the owner was busy he should have told me, left a message for him to return my call and he never did. I will never call, or recommend any clients to this business.
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Paid $425 just for them to diagnose the problem. Then was quoted $2000 to replace a 2 foot section of drain pipe in a bathroom. I called another local company who did the repairs for $525. Absolutely ridiculous price gouging from this company.
Edit: to reply to his response below. He's lying now. He came out and said we needed the connection to be replaced. Never mentioned replacing the vent and the quote we were given never mentioned replacing the vent. Furthermore there would be literally no reason to replace the roof vent pipe, that wasn't the problem. -
There was an initial scheduling mishap because of the holidays but once that was figured out, everything went smoothly. The installers showed up early, explained what they were going to do, and were fast. I'd highly recommend Water Savers!
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We had a small, but persistent drip out of a dead end pipe repaired by someone else from a different company about three years ago. Noel showed up as soon as traffic allowed, ( about thirty minutes). He is very knowledgeable and courteous and efficient. The job was fixed this time in less time that it took him to get here. If you need someone reliable to fix it right, this company are the folks to call first.
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I would like to say that Ernesto of Water Savers LLC has been wonderful during my ordeal. I found out I had a leak and it turned out it was under the slab. I absolutely did not want my floor dug up and his company was very understanding and explained other options that could be done. I must say the alternative was less intrusive and they did a wonderful job from start to finish
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I recently called Water Savers about a leak coming from under my retaining wall in my backyard. They were so knowledgeable and very professional, they went above and beyond. I would highly recommend them and definitely call on them again.
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This review is so overdue! I can’t say enough about this company. I have used them twice in the past year for issues that could have been disastrous..Ernesto, Lou and the amazing office staff have saved me each time. Ernesto always answers his phone, listens to your questions and concerns, and gives you options. He explains everything in layman’s terms. The billing/invoice system is hassle free as well. Their prices are beyond fair for the work they do. Definitely 5 stars for quality work, communication, and fair pricing!
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I own an after school tutoring business and my shopping center’s main line became blocked when we had multiple customers present. Water Savers plumbing was onsite extremely quickly, fixed the line, cleaned the restroom and left without my customers even realizing what happened. My shopping center gratefully paid the bill and now I’m a loyal customer for all my plumbing needs! They’re nice and honest too didn’t charge me a penny more than what we discussed!
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They initially offered water leak "diagnostic" for $285, which did not do any good as they would NOT locate the exact leakage. However, the lead plumber, Lou, went above and beyond to find the leakage on our front lawn so the leakage was fixed without additional outrageous cost.
I think what they charged me was pretty fair, and the job well done. -
My community association had a very major repair that needed to be made for the lift station in our neighborhood. Everyone at WaterSavers was extremely helpful, courteous, professional and flexible for the duration of the project. Special shout out to Taras who was my point person and got everything going for us.
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I had a water leak at my house that 3 other plumbers plus the irrigation company could not find. Terry came out and took his time and found the leak. Unfortunately, it required a new main water line installed. Karen at Water Savers scheduled the utility companies to mark and the crew at Water Savers began work on schedule and put in the new pipe. We did run into a few problems that were taken care of professionally and courteously. Anytime I had a call, Ernesto or Karen were professional, polite, and prompt in taking care of my needs. Even with issues, they were some of the best in customer service I have seen in a long time.
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I own a small business. After dealing with a reoccurring leak in our building that others had difficulty diagnosing, Water Savers Atlanta Plumbing & Drain Systems came to the rescue. They quickly figured out the problem and were able to fix it for us in a timely manner. Would highly recommend.
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I've used Water Savers on two occasions. Most recently to replace the water pipe from my meter to the water heater. I was very pleased with the crew's professionalism and quality of work. I can't ask for better service.
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Ernesto and his team were very responsive during the holidays when our pipes froze and broke and flooded our basement. We have had other work done and are very satisfied with their work. We have since referred him to other colleagues and friends. It’s difficult finding a reliable plumber.
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The plumber arrived on time, explained the issue clearly, and fixed the problem quickly and efficiently.
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My experience with Water Savers LLC has been great. They have always been prompt, professional and personable. The explanations for work that needs to be done have been clear and the pricing is reasonable. I highly recommend this company and would hire them again.
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If I could give 10 stars, I would. The professionalism and customer service FAR exceeded my expectations. Even with a small scheduling hiccup, they did their best to accommodate in a timely fashion. Taras and Ernesto were both honest and fair with the diagnostic and repair options and the leak is now bone dry. I would recommend them to anyone in need of plumbing services. SALUTE👍🏽