Gutter reviews across the US
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Great communication and quality work!
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Replaced downspout that had fallen from top level and cleaned all gutters on three level home.
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Very happy with the job that Adrian did to clean our gutters!
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Gutter cleaning is excellent. A good copany to do business with.
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Gutter maintenance check was performed professionally. $645.00 seem a little pricey to me but, I am retired and every dollar is very important.
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The crew came out and were super professional, did an awesome job, and left the place cleaner than they found it. It was a great customer experience and I would highly recommend!
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Top notch service. They were flexible in scheduling, punctual the day of, and professional from start to finish. And the repairs were lower than their original estimate.
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I love this company in all aspects except for one........it is so difficult to get in touch with them by phone!!! Their work is outstanding! They are incredibly kind! But for older people, the best way for us to communicate is by phone. Thank you Kevin!
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Kevin and his crew repaired siding that was put up about 20 years ago by someone else. I was very happy with his communication, his work and his price was reasonable.
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After the initial bid and scheduling of a $3000 job not once did we get a call back or communication from this company. They didn't show up on the scheduled day due to temperatures but didn't bother to call and say anything. It's been over a month and many messages left on their answering machine and still nothing. My family does not recommend this company away all
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Kevin and this company are amazing. He was quick and offered the quote almost immediately after we talked. The team got the job done quickly and it looks awesome. Thank you
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JCGR did a terrific job installing new gutters and repairing squirrel damage to our facias. I highly recommend their work based on the great way they fixed our house.
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Very easy to work with. Came out and gave me an estimate very quickly. They worked around my schedule to get the work completed. They confirmed the appointment for the work to be completed. They were prompt and professional.
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They did a perfect job, and even salvaged the best part of the old gutter to create an extension. I appreciate it when they tell you why they make their recommendations. For example, those little divertors people put up to try to make the water do a hard turn? THAT'S where the leaves get backed up on the roof. The color matches the trim really well, too.
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Always efficient and friendly. They explain all aspects of their services. Always very helpful and personable. If i have any concerns they quickly satisfy them. I've used them for gutter replacement, repair and screening. Prices are very reasonable and they complete their work efficiently
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I can certainly understand why this company has been in business so long. I am extremely glad I chose Johnson County Guttering. Mike was courteous, knowledgeable and went above and beyond to ensure my satisfaction.
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They installed our gutters several years ago, and this time it was a clean-out. Mike went above and beyond, helping me investigate a leak, and alerting me of other issues I needed to take care of before winter. They’re also very responsive in trying to make an appointment.
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We have emailed and called multiple times about our gutters. We contacted you awhile back and was told by a woman that the gutter repairers would contact us to set up an appointment. We did not hear back from them ever, we have called countless times and emailed trying to get you out to fix the gutters. We have had many rain storms, our gutters are not draining properly and causing water to fill our yard. Our basement has flooded twice due to excess water not being taken away correctly through the gutters. We have had to remove carpet from the last rainstorm, due to the gutters still not being fixed, when we received the rain this week our basement flooded again... we now have water damage to tile and drywall in our basement. IF YOU LOVE YOUR HOUSE AND WANT YOUR GUTTERS TO WORK CORRECTLY DO NOT USE THIS COMPANY!!!!
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Update: company apologized and I accept the apology. Thank you for reaching out and helping me feel better about my experience. Gutters and fascia boards look amazing and the price was reasonable BUT the customer service needs a lot of work:
Gutters were installed much earlier than expected with minimal oversight needed from me. That was a nice but very frustrating surprise as I work in an office and not at home. The Ring doorbell notified me of their arrival even though they called the morning of but didn't really leave a voicemail. I repeatedly told them I have a severe hearing disability and that I'm deaf and they kept calling me after I instructed multiple times that texting and email would guarantee a faster response from me. When the project was confirmed they couldn't give me a hard date in which I needed because I wanted to replace the fascia boards myself to prepare for their arrival and decrease labor costs. After project confirmation, they told me they would call me in a few weeks to set a date as they are busy but they never called and they showed up out of the blue ready to work on my unprepared house. Their extremely unplanned early arrival made it impossible for me to prepare for them and ended up causing me to spend more on labor and materials as I felt very rushed to work with their schedule. My partner works from home but was very frustrated that the unexpected arrival and noise caused our pets to freak out and he wasn't able to prepare his workday for the interruptions.
Another thing to note is that the payment methods are not listed anywhere in the website or the invoice. It is 2021 and I'm under 30 years old and haven't needed to use a check since 2015 so I had to run to the bank for a sheet of paper checks assuming that is the required payment method. Why aren't there any options to pay electronically on the website using the invoice/account number? That technology and website feature has been around for a very long time. Younger demographics are entering homeownership so the company should really consider adapting modern communication that accommodate disabilities and different payment methods. Because of this, I probably will not recommend this company to my peers.
The whole experience left me feeling very frustrated as a deaf young individual with much less money in the bank account. At least the gutters look amazing and the prices were reasonable. -
Wanted to upgrade my gutter guards to the Leaf Blaster Pro for better protection. They responded quickly and the install was simple and quick. They were extremely helpful and did a great job!
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Responsive, reasonable, and great on site crew for the project....have used JOCO Guttering in the past for new gutter upgrade in materials and install - same outcome of 5 stars.