HVAC reviews in Kapolei, Hawaii

Permanently closed, owner has retired.

Fast quality service very professional

Solid company with great communication and respectful technicians

BEST AC technicians I have encountered. Meticulous, knowledgable, awesome work!

Jason gave a courtesy call, heads up, Mike's in the Bldg. Mike was punctual, courteous, very knowledgeable about the chiller AC system and answered all my questions. Thank you and God bless Pristine Air.

Professional team, reasonable rates for AC cleaning especially with state rebate. They do ceiling cassette AC as well as split AC. Recommended.

Jason came by to service our AC unit. He was professional and worked efficiently. We felt comfortable during the service and he even explained how things worked when we asked. 10/10 would recommend Jason and pristine AC.

Billy and his crew are the best super thorough went out of their way to make sure our new units were installed efficiently. Answered every question I had as well as even going the extra mile to make sure my units were framed out to be flush to the wall. A++++ I highly recommend them to everyone I know, they got a lifer customer in me. They do not disappoint!

We purchased 4 units to provide a/c to our 2 level house from Pristine recommended from a friend and we are very happy with our purchase. The cost to put our units in and buy them was a great deal and worth it with those stagnant summer nights when trade winds were MIA.

We had an issue with one unit because we live right next to the ocean and of course, anything by the ocean is subject to salt water erosion and more. Pristine has a solid warranty and the defective parts (due to corrosion) was replaced under warranty.

Overall, our units perform great. I would highly recommend getting split system units for your home through Pristine. The price point was excellent, the replacement under warranty was smooth and in general, communication to the company and the contractors are punctual which is something that I personally appreciate.

Pristine AC was highly recommended by a friend. They had the best bid and they did amazing work. Fast and professional installation, with a pleasant team of really talented and hard-working people. They were fast, they got it done right the first time, and they cleaned everything up afterwards.
There are alot of AC installers out there. I am so glad we chose them for upgrading our home. Thanks!
Dr Brostrom and Sarah Brostrom

It’s been about 15 months since we had this unit installed. Everything was done professionally and on time. Our electric bill went down steadily as the months passed by and the cost for this unit has been captured through all the savings on our electric bill. The unit is so quiet compared to the window a c we had in the living room and bedroom. So easy to keep clean too.Mahālo Pristine Air Conditioning!!

Amazing company from start to finish. Very fair and professional and committed to the best outcome for your air conditioning project. I wish all companies operated with this much commitment, support, and value. Best experience.

I worked with Lieann and Billy to replace a small unit and install a new 3-ton system, and the experience was excellent from start to finish. They're professional, clear in their communication, and upfront about scheduling. Even though they were busy, they kept us informed and offered to move us up when a cancellation opened.

The larger install was challenging because we wanted the unit mounted on a rock wall with the pipes running out from the bottom. The team had to drill through roughly 20 inches of lava rock, which isn't easy, but they handled it efficiently and cleanly. The end result looks great and works perfectly. I'm very happy with the quality of their work and would definitely recommend them.

I had 4 geckos fry one compressor and I knew it was a matter of time before the other compressor will be the next victim. JD was the only one out of three companies that returned my call and he called rather quickly! He was very accommodating. Mark was very thorough as he explained the process and more than excited to share his knowledge when I asked questions (though not many questions because he had thoroughly explained in the beginning). Mark and Emil were very professional, polite, and in a good mood (I love people who are not grumpy or obviously not happy to be here). I would definitely call them again and will be referring them to others as well. Thank you JD, Mark, and Emil!!

Initially I searched on Yelp to find someone to service my split A/C units. Sadly, where I live we have Carrier A/C units (if you have Carrier, bless your soul because it's been a TRIP with this brand).

Anyway, a neighbor of ours told us about this company and seeing the initial Yelp reviews I decided why not use them, right? The original installer that the builder used didn't seem reliable based on their reviews and me calling numerous times with no call back.

I gave up and sent an inquiry online to APB Construction. In less than a day, Jordan was able to email me a quote. He worked with my on scheduling my A/C cleaning a month in advance (I needed to give my work proper notice). He was pretty thorough in his explanation on what they would be doing and explaining the cost of the servicing. It's not a cheap service to get so I wanted to be sure I was getting my money's worth. Jordan always made sure to answer any questions or concerns I had. I can't really answer my phone at work so I appreciated someone who could return my email correspondants.

Fast forward to 02/25/2021 (my appointment was supposed to be 02/26/2021 but something came up), Emil and Mark show up at 7am for my cleaning. They explained everything they were going to do and listened as I voiced my concerns over some units that were not performing as they should. Emil was patient to answer all my questions before I left for work. While I was work, they were able to deep clean 3 of my units and let me know the other 3 weren't as dirty so they did a basic cleaning. I was also able to get a rebate which saved me a good amount of money.

When they were done, Emil kindly called me to let me know he locked my house for me and that he would call me later that evening to go over the service call via phone.

Later that evening, Emil did call me and explain the situation for me. He did confirm that we did indeed have 3 units that need to be looked at. He was also patient when my husband called to get a better explanation. (I did not translate well what was wrong with our A/C so my husband wanted to be sure exactly what the issue is since he works on A/C's on submarines LOL).

Emil was detailed when he talked to my husband and later when we turned on the A/C's they work so much better than when we moved in (the builder left the A/C on 24/7 once they were installed so all the infamous Ewa Beach red dirt and dust snuck into our vents). He even recommended based on our usage how often we should have our A/C's cleaned and did not feel bothered when I asked for a quote for adding an A/C unit in the garage or replacing the (6) Carrier units we have (again, if you have Carrier bless your soul).

Thank you Jordan, Emil, and Mark!

Just moved into our house and the A/C was already out. Called APB and they were incredibly responsive, gave me the next available appointment and got out to look at it. Came out the first time, found more issues than they expected, came out again and fixed everything and now out AC is working great. We had about four different techs come out to our house across the different visits and they were all incredibly friendly, professional, and knowledgeable. Hands down will be calling them again in the future if we need any more work done!

My APB Construction HVAC appointment was very professional. The service tech arrived promptly and was very knowledgeable on the aspects of our our system. Our system is 15+ years old, and the tech was diligent in his work. We are considering hiring APB Construction to replace the existing unit before it fails.

I have an older home and my elderly parents recently came to live with me and my family. I contacted APB air conditioning and it was the best decision I've made. The company is run professionally and the workers are knowledgeable skilled and friendly. Jordan, Mark, Kevin, and Jason were excellent! They came on time, kept the work site clean, and explained every process to me and my wife. Very hard workers. They were friendly to my family and now my house is nice and cool for my parents. My wife and I are very happy with the finished product!

Excellent customer service. We had issues with the coils on a few of our A/C Carrier wall mounted units. From the beginning Trenton was very professional and responsive. He ensured the parts were under warranty, and we were able to schedule the repair within just a few days. During the work, he explained everything in detail, replaced the coils, and cleaned the units, and there were no surprises. Trenton also checked and cleaned a few other units. Highly recommend APB HVAC.

Just in time for this summer heat!!

Last year my split system AC started to leak on the inside of our house, and finally after 27 years she no longer worked

I researched best brands, models and companies before reaching out to APB construction. Out of all the yelp and google reviews this one stood out to me. I inquired to get a quote and received a call same day to go over pricing. The call was the perfect balance of inquiry, salesman ship but most importantly true aloha spirit. I got other quotes all similar in pricing but didn't have the same experience I did with my initial quote call. Because of the customer experience I chose this company.

I reached out to inquire about scheduling an install and the hard part was done for me, this company truly made the whole process seem less. They removed my old system and quickly installed my new one all in the same day. We had gone without the AC for a few months and it was so nice to finally be cooling off the house.

I will definitely be recommending this company to both family and friends when they inquire on what company helped my house get back to its igloo status in this summer heat.

We recently returned to the island and moved back into our townhome. Unfortunately the 2.5 ton AC unit wasn’t working properly so I started requesting service. The first company did a fair free assessment but didn’t carry the older R22 refrigerant and provided some quotes on replacing this aging unit. He also couldn’t isolate the leak but said the system was low which is a sign of leakage. When APB arrived the tech confirmed the drop in refrigerant and inspected the system in the ceiling. He didn’t find the leak there so he went back to diagnosing the compressor. After some further analysis he found it and had R22 on hand for recharging the system. As you can see the system is aging but APB was able to buy us time and provided a verbal quote for consideration. A+ service and professionalism with no upselling. And a special thanks to our tech who answered all of my curious questions. Apologies I don’t recall his name.