Constraction reviews in Pearl City, Hawaii

For anyone looking for water, fire, or mold damage restoration, hands down PuroClean is who you want to use. Zack and his crew did an awesome job on the mold situation we had going on in our master bedroom. Mold is never good and should be treated with urgency. That’s exactly what I explained to Michelle (Owner) when I called to inquire about their services. Michelle informed me that my mold problem was definitely within the scope of their services and assured me that they could get the job done, no problem. As promised, Zack and his crew came that same week to perform the work. Zack and his crew went above and beyond what was necessary for my project and we couldn’t have been more pleased. Zack and his crew were prompt, professional, clean, and knowledgeable of my particular issue. Mahalo to Zack and Michelle at PuroClean for doing such a great job on my house. We hope we don’t have anymore water, fire, or mold damage in the future, but if we do, we will definitely call Zack and Michelle @PuroClean!

PuroClean DELIVERS!!! From my first inquiry call to the last day of service, Michelle, Zack and their team was phenomenal. They have excellent customer service and provide superior work. You can feel the pride in this business as it shows in their service. Highly recommend!!

Very professional staff! Compassionate and understanding! Fast and efficient service! Highly recommended!!!

Very easy to work with and they produce results was promised.They worked with our insurance company seamlessly. And they really care about you and treat you like Ohana. They take care of water, fire, mold, and even biohazard problems. For anyone who has property damage and doesn’t know which company to use, call PuroClean; they are great!

LOVE PuroClean!!! If you want a company to trust, this is the one!!

We had a leak from our refrigerator onto the back wall and limestone floor and we wanted to make sure there was no mold or water damage. Puro clean came out and did a professional assessment. Kai went around and tested everything with a meter and said everything was dry. It was nice to know that there was no mold or water damage to our unit and it gave us great peace of mind and the service was absolutely FREE!! Kai was very professional, knowledgeable and helpful. Michelle, the President was great at following up and gave great customer service.

Puroclean is an amazing company! If you are looking for a company that embodies the “aloha spirit”, you are in the right place! They are very understanding, sympathetic, and prompt! They really treat you like family even going through a rough time. If I could give them 10 STARS I would!! Seeing the way they handle everything, you know you’re in good hands. If you are having any issues with your home, it can be so frustrating and stressful!!! I promise if you go with Puroclean you will be taken care of and they make the process so much easier to handle.

Puroclean team is awesome! Everyone is super friendly, efficient, and responsive. I highly reccommend this comoany for all quality restoration services.

Call Ginger to schedule all of your mitigation/ property needs! She was helpful , very informative, and professional. Truly enjoyed our conversation. She needs a raise!

We had a upstairs tub overflow failure and had water pouring out of an AC vent on the floor below late on a Saturday night. We got the problem assessed and the leak stopped, (ended up having to poke a hole in the ceiling to drain some water). The next day, I called up the number for PuroClean. Celeste answered and heard my story. She explained what the company offers in regards to services provided. She was very polite and patient; she heard my story and got someone come out that day. The person who serviced my house was a gentleman named Nick. Now, Nick wasn't on call and came in to help me out anyway. This alone was a testament to his character. He came by, assessed the extent of the possible damage (very methodically and thoroughly), and installed heater/dehumidifiers and multiple fans. He came through everyday assessing the water saturation levels and answered my questions and concerns. He did so with genuine care and enthusiasm for what he does. This employee had such a great attitude that I now recommend this company by word of mouth. I almost brag to the neighbors that this company came to provide us great service and it didn't break the bank. If this company doesn't give Celeste and Nick a raise based on the absolutely excellent work that they do, then they are doing it wrong. Also, get Nick a new replacement work van. The man does great things and needs to ride in style.

From the very first call to come to my residence to inspect, everyone was very helpful and courteous. Geoff, Keola and Emily were very professional. They all understood that I was going through an untimely period with a lot of anxiety. They were all very passionate. Geoff told me that he would provide all the info and measurements to the contractor, which took a load off me to explain. They cleaned up the area before leaving every day they were here. You don't see that too often now days. Thumbs up!

Gerald

We had a memorable water leak eight years ago in 2013. I wrote a review for PuroClean back then but I don’t see it anymore! They had a ton of 5 star reviews (way more than it shows here), have been in business for like 10 years, and in my experience earned every one of those reviews!

I don’t write many reviews in general, but I remember that day. I remember coming home and seeing the water damage. I felt flustered and overwhelmed and didn’t know who to call or what to do. A friend recommended PuroClean.

Michelle immediately put us at ease. She explained the process and worked with our insurance company seamlessly. She really cared and treated us like family. The staff at PuroClean were professional, accommodating and very likeable. Thanks to Michelle, Zack and the staff at PuroClean a stressful situation became a low stress learning experience.

PuroClean takes care of water, fire, mold, and even biohazard problems. I recommend them to everyone. Call Puroclean today, they will walk you through everything and put you at ease.

I have used PuroClean and have recommended them to multiple friends and clients. They are professional, friendly, and most-importantly, trustworthy. I have had glowing responses from those that I have recommended. From a restoration company! That just goes to show that they go above and beyond for their customers in their time of need. I wish more companies operated in this way, with true compassion. I never hesitate to refer PuroClean to anyone that needs restoration services

PuroClean came on time and was very professional. The technicians cleaned all of the carpet in my house and it looked as good as new. They've been doing water damage restoration since 2010 and you can tell that they know what they're doing. They served with aloha and know how to treat a customer. It's nice to have people come who know what they're doing, have been doing it for a long time, and treat you like family. I would recommend them to anyone who needs restoration services.

Absolutely 5 stars! I personally loved how all of the workers were especially kind and caring!

We came across this company in 2014 and they took great care of my family and our project! Since then, we have been using their services for our restoration needs on multiple projects. They are very professional, communicate well and always do an excellent job. I highly recommend using PuroClean!!!

Really love Puro clean and their family business. Ginger is very friendly, quick to respond and makes accommodations to scheduling. Highly recommend Puro Clean!

PuroClean is an amazing company and so loving to their customers! They are there to help anyone in need.

For all your property damage needs give Ginger(coordinator)a call and schedule with her today! She has great customer service, with a quick response time and will take care of you!

PuroClean is super reliable and great with their communication. Their services are 24/7 all days of the week!

I have had an excellent experience with PuroClean and the owner Michelle. I had a flood and the claim wasn’t settled for a year and a half. Michelle walked me through the process for the insurance claims and it resulted not only in paying for PuroCleans bill but other bills as well. She is dedicated and honorable, and I’m very grateful for her help. Kathleen