Home Help Agency reviews across the US
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Attention potential buyers: It is important to exercise caution when considering services from this seller. Initially, the owner, Marc, presents himself very positively, engaging with customers through friendly gestures and addressing inquiries. However, issues may arise post-sale, particularly regarding the installation and performance of the system. Many customers have reported difficulties in reaching him for support after the sale, with one individual mentioning daily attempts to contact him over the last six months without success.
Recently, it was discovered that the business location on Hofftner is no longer operational. Customers should be aware that the seller is associated with Sunpower, which is currently facing bankruptcy and ongoing disputes with creditors and investigators. This situation has left customers with systems that do not perform as expected, and they have found that resources, such as the Sunpower App and website, are also non-functional.
This particular customer has felt compelled to pursue legal action and has taken proactive steps by blocking future loan payments to Sunpower's Financial Inc. in hopes of receiving a response. It’s advisable for potential buyers to thoroughly research and consider these circumstances before proceeding. -
Brightera Energy has been an amazing experience to work with. Everyone has been extremely kind and knowledgeable, they have been clear with me and have given me the proper resources to be informed! Great company, has been a pleasure doing business with them.
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Loved Brigthera’s customer service and their attention to detail. This company has a high level of integrity. They are saving us a ton of money! I won’t hesitate to recommend them to anyone looking to install solar panels!
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Ariel was our energy experts that helped us through this amazing process. Insured we received what we needed to insure my home was set for 100% energy efficient. Also help with Tesla battery for our unexpected hurricanes. If you get Ariel expect effective service and communication during and even after installation. Also the installation crew Titan III was very helpful in the installation and explained everything and gave advice to insure best quality. BrightEro is a great company that cares and treats you like family. Thank you for everything.
Paul Hilborn -
Our representative Ariel was great, he put together a great proposal/presentation explaining the entire project process and a detailed overview of the types of panels they would be using. His presentation helped us eliminate another provider we were considering, but we ultimately decided to go with another provider only because they are a close family friend.
I would highly recommend BrightEra Energy and if you get Ariel as your representative, you are definitely in luck! -
Did an energy valuation of right area
The consultation was amazing. This is gonna be perfect for my new Tesla that I am. We’re gonna add in panels plus Tesla highly recommend. -
Absolutely overjoyed with the phenomenal service and cutting-edge smart solar panels from this Orlando gem! The team's expertise and passion shone through during the seamless installation process, leaving me in awe. My energy savings have been nothing short of a game-changer, and my heart swells with gratitude for making such a brilliant choice. This company not only brightened my home but also my entire outlook on sustainable living. Kudos for an extraordinary experience – they've earned every star and my heartfelt recommendation!
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Outstanding experience with this smart solar panels company in Orlando! Their customer service is impeccable, and the panel installation was efficient and professional. I'm thrilled with my solar system's performance and how it has significantly reduced my energy bills. Highly recommended!
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I just had to share how impressed I am with bright era energy!
We recently made the switch to solar, and they’ve made the entire process seamless. From start to finish, their team was incredibly professional and knowledgeable. They designed a custom solar system that perfectly fits our needs, and the installation was quick and hassle-free.
We also got a Tesla and had them set up everything to charge it with our solar panels and Powerwall. Now we’re running our home and charging our car completely off solar energy — it’s amazing how much we’re saving on electricity, and it’s a great feeling knowing we’re helping the environment too!
The Powerwall is an absolute game changer. We’re able to store extra energy for when the sun isn’t shining, and our home is always powered, even during outages. I can’t recommend bright era energy enough if you’re looking to go solar. They made the whole transition easy and totally worth it! -
The team was great! Absolute flawless experience. I would have put solar in earlier had i known about their features and benefits. My biggest concern was not knowing who to pick. BrightEra Energy did it all. Highly recommend them.
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I am absolutely Satisfied with this company in every way. They were professional from the very beginning when getting our quote. Our Sales rep hector was very honest and knowledgeable compared to the other quotes we received from some other companies with false information and bad sales people. Our quote was competitive and the project was done on every time marker promised. I would definitely recommend them to friends and family. They are straight forward, honest and good at what they day.
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We’ve had a great experience with this water filtration service from start to finish. The team was professional, knowledgeable, and took the time to explain how the system works and what made sense for our home. Installation was smooth, on time, and very clean. The difference in water quality was noticeable right away — better taste, no odor, and peace of mind knowing our water is properly filtered. Highly recommend their service to anyone looking for reliable, high-quality water filtration.