Home Services reviews across the US

Pays employees $10-$12 an hour doesn’t care about employees doesn’t do a good job on any type of lawns doesn’t care about any type of lawn
And doesn’t pay his employees

Questionable integrity. Be cautious with this organization. Owner Tom and employee Nic G are both phoney individuals.

Was supposed to start cutting my lawn , wouldn't get a call back after several messages, got ahold if them today and they said they aren't gonna be cutting it.....thanks

I have been using T & J for years, installation and maintenance. Very consistent and responsive!

I'm in my 3rd year with the service. They never missed a week of cutting, unless I requested it or the weather was to bad all week. They do a great job with friendly workers.

Loud equipment, poor work quality
. Working in a residential at or b4 6am and I'm sick of fixing what they mess up in my yard while working on the neighbors yard. They block other driveways aswell... totally unprofessional.... spend your money elsewhere

Hired this business to repair our irrigation system. Never completed the job and lied about the work being completed. Tried contacting Tom, the owner but he would not answer the phone. Took weeks to get scheduled due to their misunderstanding how Miss Dig operates. Released them from the job via voicemail and never received a call back or apology. Be cautious if considering this business!

You might want to be careful who you let put your logo on their vehicles. There was a newer model white Suburban with your company stickers on the back window, driving through Rochester that likes to fly around people on the shoulder coming up in school zones. Definitely not the way I would want my company represented.

Read the entire review. The low review is not for the quality of work. The work is excellent. The workers did great work and were very polite.

The reason for the low score is how the business side is run. It was an impossibly long battle to get a quote. MONTHS. The crew was scheduled to start the next day on the job and I had to tell Mike (the primary sales, design and job Supervisor) to not start the job until I had a written quote. Not an unreasonable request for a $17k+ job. I received the quote the night before after asking for it several times.

The communication was HORRID. I understand that plans can change because of weather and other unforeseen circumstances but all I wanted was a call or text that to let me know. They just simply did not show up. For days. With ZERO communication. When I did bring this up to Mike his approach was that I was asking too much and that it was MY problem. Apparently it’s tough for him to understand that a customer should be informed of delays. I don’t think it’s an unreasonable request.

Numerous date commitments were made and then missed with ZERO communication.

If you’re going to run a business like this you have to communicate, not deflect.

I would have loved to be able to provide referrals to my friends, and some even pressed me several times but in all good conscience I could not recommend T&J Landscaping. The work was great when it was done, but the communication and quoting was a nightmare and could’ve been solved with simple, phone calls or texts.

Based on the quality of work completed last summer, I was going to have them come out and seal the brick work that was installed. I was told to reach out in April to get set up for May. I did, and then my request slipped into late June and now mid July. I finally decided to go somewhere else for the sealing. The delays and poor communication AGAIN was too much…AGAIN.

In summary, the work was top notch but the business operation was a nightmare.

They wont even care about this review.

After consumers energy did some work and messed up my yard, T&J came to restore the lawn with sod and fix the sprinklers that consumers messed up. T&J did an awesome job. The workers did the job the right way and went so far out of their way to make sure they had the right parts for the sprinkler system. They went above and beyond and I would recommend their service to anyone. The crew that came out to our house was respectful and professional in their work. Cleaned up the yard nicely.

Great help

Service Is not good at all. Everytime i wait in lines whether going to buy something or to return.
specially customer service is super bad

It is big and was open

Good day in the garden centre

75%off on perennials and shrubs and some evergreens

Very helpful service. Had in stock what was advertised.

Great selection, got everything I needed in one stop

Alex was an absolute staff with customer-oriented character.

No staff on the floor in the plumbing and bath dept.
Pushed the associate button 2x in different spots.
Off to home Depot.

The line at the garden center took 15 minutes and they had a terrible selection of pots, there were almost none at all.

Lowe's has lots of plants although they should have more people at the cash registers too long or too long the lineups