Home Services reviews across the US

Always late and don't put the garbage can back properly. I have had to pick it up off the street several times.

Spoke to a kind man about the reoccurring issues with our trash pick-up , and he was friendly and understanding. I am hopeful that change will be inacted .

Most screwed up phone system ever! Someone in the department needs to call after hours and press 1! I pay to get garbage picked up but did not get done!

Wouldn’t empty one of our containers. Emptied the other one. I guess he didn’t like what was in it!!! I’ll bet if it was in certain 💰💰neighborhoods it would have been emptied!!

Given that it has advertised "operational hours" of 7:30 to 3:15, you would think that when you show-up at 2:45 that they would actually be open on a Friday...not the case.

Very rude when calling asking for trash pickup other than regular schedule. Told me they only did it once a week when I've called and had it picked up before...TWICE in ONE week. Awful customer service.

I am a registered Rutherford County voter, however I was refused access to use this facility for recycling. Why? The employee was extremely rude. Why is this facility frequently closed during posted (open ) hours? This facility appears to be poorly run. Signed, Very frustrated taxpayer

Horrible, horrible, horrible trash man!! He dumps our trash can over almost every time spilling trash over road and refuses to pick it up. Today, he just refused to pick up our trash and didn't explain why. He just tossed a piece of paper out his window to me. I've never had problems with any other trash man....just this asshat! Now he has even more trash to pick up, since I'm overflowing now that he didn't pick up today. 👿

My trash has been skipped so many times. even if it’s the slightest bit full. So my trash piles up, and I have to throw it in the back of my station wagon stinking up my car to take it to the convenience center that’s closed half the time they say they’re open.

I have made at least 5 trips to the convenience center over the last couple weeks, during the hours of 11am-1:45 pm and they have been closed everytime. Seems like if the city advertises open hrs are till 3pm, they would provide provisions to be able to be open that long. ??? The employees are very nice and helpful, just wish they could stsy open as advertised. Very frustrating. ..

Every Holiday Week,
They Dont Pick Up My Trash At All.
No Delayed Pickup, Just Nothing.
Its Ridiculous. My Trash Is Pilled Sky High.
& This Is The 2nd Week They Have Skipped Me.
Our City Needs Better Employees From What I See.

To All:
The Murfreesboro Solid Waste department office is where you will go to purchase additional trash cans and or drop off Tree limbs and leaves. The new location is as follows: 4765 Florence Road , Murfreesboro, Tn. 37129 it is Not at 630 west Main Street any longer.
Also the Google maps shows the address as 468 west Main Street this is Murfreesboro City Convenience Center for household garbage drop off !!!

I do my very best to recycle but the City of Murfreesboro Solid Waste Departmet makes it almost impossible. This place is open only three days a week (not joking) and for at least the 10th time this place is closed on one of the days is suppose to be OPEN!! I called the department directly and they just gave me some round about reason on “its full........ again.”. Didn’t even say sorry or apologize or anything. I would imagine with so many 1 and 1.5 star ratings for the waste centers and the department head quarters somebody would try to change something for the better that might work for its citizens. So glad my tax dollars are going to this hard working department.

If I can give him a zero I would! I can't believe that this company won't take 3 seconds to pick up a trash bag that they knocked over and just leave it in the middle of the street! That does not show good workmanship.... It just shows you how sloppy they are that's how they probably live at their homes......SMH

Not very nice. I will advise that when you move your entire house to this area when they collect that garbage, make sure when you schedule pick up of boxes and everything else your move is packed in once you've emptied everything because they will only pick up that stuff ONCE. The lady that answered the phone the day I called let me know and when I said I didn't know I heard her mock me repeating "Oh she didn't know" before hanging up. I tell you if I knew I would of known I may have reconsidered even buying a house in this town. Very rude customer service.

I flew into town, and specifically rented a small pick up truck from Hertz at the airport in Nashville. The reason for doing so was to haul boxes of cardboard and trash that had been collected from packages delivered to our house over the last month. Apparently, this rental truck is still new, and has a temporary commercial tag on it. Moron told me I could not dump my trash there. I explained to him that I pay taxes both city and county and could show them my drivers license, and this was obviously waste from my home. He said he did not care. Taxes should be much lower, if we have idiots like this working at our facilities. It’s embarrassing.

They want you to keep your property clean, but are open only 3 days a week. Plus last time I called in they were rude to me. If I could have rated a 0 i would have. We pay taxes and now half the stuff they used to pick up they won't anymore. This is why I moved to Murfreesboro. Free trash pickup and they used to pick up more things than they do now. If I knew this was going to happen I would have moved right outside the city limits. At least your not stuck with city and county taxes ,and Murfreesboro taxes if they are going to start charging for everything and won't pick up hardly anything, what's the point in living in the city.

What a rude unprofessional guy. I think the truck is number 268. Dumps trash all over the road (on many occasions) and leaves it in the road! Will remove trash AND THROW IN A YARD rather than putting it the trash truck. I’ve seen this when he stops at my house and at other houses! If you can get out to THROW something into someone’s yard then you can get out and pick up the trash YOU DROPPED EVERYWHERE out of the road.

The recycling center was inexplicably closed during their already very limited operating hours (1pm on a Friday, not during a holiday). No sign was posted outside to indicate that they were full, and the bins didn't appear to be full from what I could see from the road. I had another similar experience several months ago. If you plan on dropping off your recyclables here, definitely call ahead every time to make sure they are open.

Absolutely the worst company ever. We had one thing not in a bag sitting at the top and the driver skips us completely. Skips us regularly just because my husband called him out for doing a horrible job. Not reliable at all! Hiring a private trash company now and I will be writing our congressman!

Horrible. I mean just terrible. They don't empty the cans fully. I have a medical reason as to why I can't pull a heavy trash can back to my yard after they don't empty it. I call to complain and was told someone would come the next day. Of course no one did. Then on top of that, they can apparently look in the can to see if you have cardboard in there and empty that onto your lawn, but can't ensure that regular trash is emptied from the can?!!! I do NOT recommend this company. I can't wait to move from here. Memphis trash service was so much better!!!!