HVAC reviews across the US

4.7 based on 940092 reviews Back to the listing

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    5

    Levi and his team did a great job cleaning our fireplace. He found a few issues with the chimney and was able to thoroughly explain what needed to be repaired with many options. Thank you Brown Chimney!

    5

    Levi did a great job inspecting our chimney, explaining the work needed, and completing the repair. In addition to doing good work, they were polite and left everything spotless. We are happy with the services and plan to use Brown Chimney again in the future.

    5

    I had a down draft issue with my wood burning stove, but after Alon came to assess the issue,it took him not more than a day to get the job done and done right. Highly recommend!

    5

    Very happy with the service we received from Daniel at Brown Chimney. He and his partner did a great job on a tough project. They arrived on time were courteous, professional, and efficient. Daniel walked me through the completed project when they were finished to make sure everything was done the way we wanted. 10/10 would recommend!

    5

    My experience with Brown Chimney was great! I was able to schedule an appointment online, on a Sunday even which was convenient for my schedule. Levi called me within the window of time I had scheduled to let me know he was should arrive in about 30 minutes. He arrived just as he said. Levi inspected my fireplace quickly and was on his way about 30 minutes after arriving (I wasn’t expecting any issues, just a quick safety check). I’d call Brown Chimney in the future.

    5

    Great service. Levi was very knowledgeable and explained all repair options to me to make my fireplace safe and useful for the upcoming winter weather. He also gave me upgrades and maintenance to plan for in the future and ensured I knew how to safely turn on and off my fireplace. My fireplace is safe...clean and in use. I will definitely use their services again.

    5

    Levi at Brown Chimney did an excellent job. He is great to work with He did an excellent job, cleaning the chimney sealing the brick around the chimney. Also he replaced the siding on one of the 2 chimneys. He had a custom chimney caps made for both chimneys. All this at a very reasonable price After the job was done, he checked back with me twice to make sure everything was done to my satisfaction I highly recommend Brown Chimney

    5

    Alon did a fabulous job. He remeasured all pieces to make sure they all fit perfectly. I now have a beautiful fireplace.

    5

    Great experience! Alon was super helpful getting my chimney cleaned and my gas fireplace functional!

    5

    Alen installed our gas log in the fireplace. Fantastic job he knew exactly how and what to do. He also was very patient with and all the questions we had. I would strongly recommend him and Brown Chimney.

    5

    COURTESY and SPEED.
    Alon and Mike showed up today for an assessment after I contacted the company only yesterday.
    The gentlemen were very respectful and kind. They are definitely knowledgeable about chimneys and inspected the flashing, chimney inside house and outside as well as the cap.
    Alon took the time to explain and show pictures of different types of caps allowing me to decide preference. A large Custom built cap by Brown Chimney looks like a great choice.
    Alon also gave me a heads up on ordering and turnaround time.

    1

    My wife and I wanted to remodel our existing double sided gas fire place. We posed the question to “Mike” about a complete conversion from gas to a wood burning fire place. If the cost was going to be exorbitant then we would like a quote for a remodel keeping the original gas line and updating the fireplace.

    Our inspection was the day after Christmas. Our inspector “Mike” told us that we would receive a quote by Monday which was 3days later. Being the holiday season we were patient and waited. 10 days later, I called and spoke with the secretary who seemed amiss because the quote wasn’t in and blamed the third party contractor for the delay. 4 hours later received a call from “Mike” and he told me the cost to convert from gas to fire would be about half of the cost I paid for my house. Working in construction I reviewed the quote, and it appeared to be very generic and put together rather quickly.
    Never received a quote to update the existing gas fire place and when I asked “Mike” he said he could do a quote to have a gas line and wood burning fire place combined to the quote. This just proved to me that we weren’t even taken seriously about what we were requesting.

    After receiving the quote on January 5th, I received an invoice the same day for an additional charge stating it was due on December 30. This was a bit confusing because when I spoke with “Eva” at their company she informed me that they offered up front pricing and quotes would be included with the inspection fee. Sorry for the long post, needless to say we decided to move forward with another company.

    5

    Alon did a wonderful job installing our fireplace logs. Besides being extremely polite, he explained several helpful details and suggestions to make the fireplace better. Alon was fast, thorough, and tidy, start to finish. Highly recommend this company!

    5

    I highly recommend Levi and Brown Chimney. I had a chimney that I could not use because smoke was backing into my house. Levi figured out my chimney cap was bent and had been closed off so that no air could escape. He diagnosed the issue, ordered me a custom replacement and had it installed in a quick turnaround. Excellent customer service and such a kind man.

    5

    Alon came and helped us replace 2 gas fireplaces that had never had been used since we bought our home. Alon was able to find us the perfect fireplace and custom glass. We absolutely love our new fireplaces!! Thank you!

    5

    We recently had the pleasure of working with Alon from Brown Chimney, and the entire experience was exceptional from start to finish. Alon was incredibly receptive to our expectations for our new wood-burning stove, taking the time to clearly explain every detail of the job.
    Leading up to the installation, Alon remained available and communicative, ensuring that all of our questions were answered. On installation day, he was courteous, knowledgeable, and the utmost professional. We’ve dreamed of having a wood-burning stove for years, and Alon made sure we were completely satisfied with the final result — and we absolutely are!
    Before leaving, Alon provided a thorough review of fireplace safety, giving us peace of mind and confidence in operating our new stove. He truly represents Brown Chimney with excellence. We wouldn’t hesitate to call Brown Chimney again for future maintenance or services.
    Highly recommended!

    5

    Very good service for cleaning air ducts. The technician showed up on time. Before cleaning, he looked over the whole system. There was a lot of dust inside the ducts. The ventilation got better immediately away after cleaning. The place smells a lot better. I'm quite delighted with the help.

    5

    Very pleased with this service. The technician cleaned the pipes well and made the air flow better.

    5

    Cleaning the air ducts made the air flow better and cut down on dust in the home. Overall, it was a great experience.

    5

    This is a really competent and reliable business. The cleaning of the ducts was done with care and safety. I'm quite happy.

    5

    Excellent air duct cleaning service. We scheduled easily and the technicians respected our house. Stuffy rooms had better ventilation. I endorse their service.