Home Services reviews in Boise, Idaho
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I would highly recommend Idaho Maintenance & Cleaning! Admir and his carpet cleaning Team were very responsive and flexible with their schedule. They did a great job cleaning my carpets on my rental property and the price was fair. They are very detailed and take their time cleaning the carpets. They have earned by business and my referrals!
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Admir was very quick to respond to my inquiry about doing a residential job for me. Also worked me into his busy schedule and arrived on time and completed the job beautifully. The carpet looked and smelled amazing after he was finished. I needed some pet odor removed and hair and he did just that. I highly recommend his services to anyone that is in need of residential and/or commercial cleaning done. He takes pride in his work and it shows through the finished product. 10/10 RECOMMEND!
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Idaho Maintenance & Cleaning has been doing the office cleaning in our 45,000 sq. ft. office building for about the last year and a half. After vetting several cleaning businesses, I am happy to say that I know that I made the right decision. Anytime, I have had an issue (most issues have not been their doing), they have been very responsive and addressed it quickly. It's also refreshing that once the issue has been addressed, it is fixed and is rarely a problem that comes up again. I would definitely hire them for another property if I had one.
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Idaho Maintenance & Cleaning has been amazing for our office. From the 1st phone call to hear about their pricing we have had stellar communication from their team. They listened to the key things we wanted to focus on and exceeded our expectations. If we ever have feedback they respond and resolve it efficiently. I would recommend them to anyone looking for office cleaning!
Sincerely,
Keystone Hospice -
I was very impressed with the prompt service I received from Admir. I called to get a quote, he was out the next morning and was able to clean my carpets that same morning. Very professional and kind. The pricing was the best and the carpets look fabulous! Will definitely use Idaho Maintenance again in the future. Thank you for such great service and the great job!
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I had such a great first experience with Idaho Maintenance. They were on time, friendly, efficient. They cleaned parts of my business I didn’t know could be clean! I also appreciate the eco-friendliness and that my office smelled clean without being overpowering. It was worth every penny and I will be calling again soon- I’m hooked. Admir was amazing and I appreciate the professionalism. Overall very positive. Thanks so much!
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Idaho Maintenance & Cleaning has been a great partner in keeping our office clean week after week. We've really appreciated their communication, hands-on service, and Jessica especially has been amazing to work with! Whenever we've had an issue, she's just a text away and is always very responsive. Glad to have found a reliable service to work with in the Valley.
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IMC was recently awarded the janitorial and day porter services for a commercial office building my company manages. Our tenants have been very pleased with the services received thus far and IMC does a great job communicating. They are a pleasure to work with.
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We started using IMC's services 4 months ago, after going with several other cleaners previously, and we are so glad to finally find a company that is very professional, and bends to every little need we may have. Their work is exceptional!!
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IMC has been the solution to our need for a great, reliable janitorial service in Boise! They have been easy to work with and very communicative. Their teams do an excellent job and we couldn’t be more pleased with their service!
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IMC went above and beyond our expectations. They were very thorough and you can tell they to take great pride in their work. I would highly recommend them!
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As an update, we've been using Fabulously Clean for over a year now and continue to be happy with the service. Most recently Maile cleaned our home and exceeded even what we've come to expect from our regular cleaning. She went above and beyond to make sure that our home was sparkling clean when she left. I hope we'll be fortunate enough to have her clean our home again.
Claire and Brianna cleaned our home and they exceeded our expectations. It made my day to see the house so clean - much cleaner than I've ever gotten it! They were thorough, conscientious, and friendly. I'm looking forward to having them come regularly.
Subsequent times our house was cleaned by Ruthie and Kaia and they were both exceptional as well. We have been delighted after each cleaning. -
We have been happily cleaned up since having Fabulously Clean come to the house. Claire and Amanda are professional and efficient. They are pleasant to have in the house while they stay focused on getting the job done.
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We have been using Fabulous Clean for a year now. Kathryn is fantastic! She is great with our dogs, one follows her everywhere she goes. Any issues that I have had were resolved quickly and professionally (this was only the first couple of cleans).
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Updated Review.
I had a bad experience with this company. First, I spoke with Elena who told me that before setting up a regular cleaning schedule, a deep clean was required. My house wasn't really in need of a deep clean, but I said Okay. She said it would take between 12-14 hours, from 8am to 8or10pm, for two cleaners. I asked if it was 12-14 hours each, rather than total, and she said yes. The price range was $750-$900.
On the day of the cleaning, cleaners showed up on time and did a great job, but like I said -- the house didn't really need a deep cleaning. Three cleaners spent about 3 hours each, a total of 8 hours and 52minutes of cleaning. I called Elena to see how this would impact the quoted price, since the work was about 30% of the estimate, I assumed the price would be adjusted accordingly.
I was told, no, the price range was $775-$899. I told her, sure, for 24-28 hours of work. I'll skip to the chase because I talked with Elena for 45 minutes and made like ZERO progress in that conversation. Basically she told me I was too dumb to understand what she was saying. I talked to the office manager, Megan, and she told me the maximum they would charge is $62/hour, which put my cost around $550.
So I left a review and was subsequently contacted by the owner, Joann, who regrets my conversation with Elena. And it was a nice enough conversation, but they're still going to keep my money, thanks.
The fact is, I was quoted $775-$899 for 24-28 hours of work, which made me think that the cleaner would be about $38 per hour, so I agreed to the work. After the work was completed, Elena asserted they would be charging me $775 for 9 hours of work -- more than double what I expected the rate to be. Megan and Joann came in with a price that was still 60% higher than the original quote.
I was told that Elena needs some training. Great.
The bottom line is that this company quoted me a price that implied an hourly rate, then tried to charge me 120% higher than that, and ultimately settled on a price 60% higher than the quote. It took a lot of time and energy and just was not worth the effort. I'm glad Elena is getting some extra training, because she ripped me off to the tune of a couple hundred bucks.
I requested to cancel my account, and that the company delete all of my information. This request was a week ago, they still retain my name, email address, phone number, physical address, and credit card information. They have not honored my request to delete my information from their database.
So:
1. Misleading quote from rogue employee.
2. Take the money anyway.
3. Don't honor request for data deletion.
I will say, the house cleaners did a great job. They showed up on time and left the house in great condition. Everything else was a dumpster fire.
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Two months later, update: they're still texting me and emailing me solicitations after I asked them to delete all of my information. So after they rip you off, they don't even have the decency to do a clean break up. Never work with this company, and you probably shouldn't date them either. 😘 -
Kaiya did such a thorough and amazing job! She was on top of everything and we were really happy with everything, and would love anytime having Kaiya here. Thank you!
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We have been having our house cleaned by Fabulously Clean for 3 years now. As a company they are so wonderful and so thorough. Always responsive if we have a need or a concern. Tara is our current cleaner and she does an immaculate job every time. She always takes care down to the tiniest details and she always has a smile on her face. We love having Fabulously Clean clean our home!
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Thank you for doing a fantastic job taking care of my mom's house!
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Fabulously Clean has been housecleaning our 2000’ home in Garden City for almost two years. While we’ve had some minor issues with quality and rescheduling in the past, our current cleaner, Max, has been great! She goes the extra mile and does a super job.
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Aly does an amazing job cleaning! She is so thorough and goes the extra mile to make sure our house is sparkling clean. I highly recommend fabulously clean house cleaning and Aly!
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Maile and Lila have both done an amazing job cleaning our home over the last 4 months. Both have been very personable and very efficient in their work. We highly recommend Fabulously Clean House Cleaning, they have been lifesavers in helping us keep our home clean!