All reviews for DeBest, Inc.

A valve past the meter blew. I am very satisfied with their expert service. They had to use a pressure type truck to remove 4 ft of dirt. No mess at all. A big shout out to Jim who repaired pipe with professional service. Debest Plumbing is a quality company.

DeBest was the plumbing subcontractor who worked on our home when it was built in 2006. We have had 5 substantial leaks. The first was in 2007 and was a elbow fitting. We figured that there might just be a lack of luck and a bad fitting and a friend fixed it. The second was shortly after a minor remodel so we figured that maybe the remodel had "done something" The third was the fitting for a toilet intake that had to be replaced in about 2009. The fourth was a leak near a solder joint by the hot water heater and a friend who is a plumber said thats just a bad job. Today yet another soldered joint was found to have failed. this one was just below the flooring so it leaked for a number of days and now we have a nice mess of mold and rotten wood. SO we have a restoration contractor outhere sucking out water and killing mold

Nothing last forever. But it is not unreasonable to expect brand new plumbing to not have 5 substantial leaks in the first seven years of the home.

I strongly recommend that you not use DeBest for new construction

We had a bathroom redone two years ago. The plumber did a horrid job and an older plumber from debest cleaned up after him. That's why not just one star. Dirst DeBest guy didn't use silicone tape on the pipes to the toilet. Just screwed them together no fastener tape, no sealant. Pipe sprung a leak wetting carpeting, ruining flooring, etc. due to a crap job under the house where no one could see if they did a thing. Never again will I use any contractor who uses DeBest. This was Integrated Construction.

I have not had a great experience with Debest Plumbing and I’m very frustrated with their service. I’m even more frustrated to have an unexpected bill mailed to me for a crap job that didn’t even fix the problem.

I called this company to set up my water and sewer lines + inspection after moving a mobile home. The front desk ladies were great and friendly, and when they didn’t have an answer to my questions, they figured it out and got back to me. We scheduled a consult for a Thursday. Thursday came and went, and I heard nothing, no calls, no emails. I assumed they had dropped the ball. They called the next day (Friday) to offer their quote. I chose to go with them as they were the cheapest I could find in the area. I guess cheaper doesn’t always = better.

On the day of hook up, the technicians parked their utility van IN MY FRONT YARD. My drive way did have construction materials in it, but there was an entire stretch of road out front that they could’ve parked on. Instead, they chose to pull into my front yard, into my grass (albeit dying, but I found it highly unprofessional). Where they chose to park was not even near the job site, so it doesn’t make sense at all that they would park where they did.

The technicians did a well enough job hooking everything up, and even addressed a leak with my water heater and was able to fix it so I would pass my inspection. However, they missed a leak under what appeared to be my hose hook up line. I discovered the leak after they had left. I called and asked them to come back and assess it. The technician that was at my house, said it sounded like a hose bib leak, but was in a hurry to be off work (he himself admitted that while at my home, due to a concert, with reluctance when I had asked about potential leaks and if he could fix them). A different technician was sent out to fix this problem, however, I wasn’t informed, and I had to call around to ask if it was ever addressed.

The front desk lady said that someone had been out, and switched the part (hose bib). I was surprised because no one had told me what was going on. When I asked if payment was owed, she said “he didn’t mention anything so I think you’re good!” Great! Except, not great, because I got a bill in the mail for $212.

The technician that fixed my hose bib did not even properly address and verify the problem, because it STILL leaked, over the weekend. I walked into my home to find 2” of water under my sink (directly above the hose line). My sink pipes were the cause of the leak. Because it happened over a weekend, I had to go to Home Depot and fix the problems myself. Leak solved, it wasn’t the hose at all. The technician also did a very poor job of installing the hose bib, and did not take the time to make it look nice or proper AT ALL. Again, something I and my dad had to fix. I do not feel the $212 bill is justified at all given the circumstances, lack of communication, and especially after I was told I wouldn’t owe anything. At the very least, I would be happy to pay for the part itself, but the labor was half assed and does not warrant payment if not done properly. I have included pictures of the poor install of the hose bib, and after (it looks nice now because my dad took the time to fasten it properly).

Overall, I’m glad my water and sewer is hooked up, but I would not recommend this company based on my experience. I’m not happy at all.

I watched some of their crew members back into my neighbors fence and figured that they would get it taken care of so I hadn't said anything but it's been over 2 weeks now and obviouslly the employees didn't feel the need to inform any one of their little accident. Not impressed.

Sloppy work, poor response to the problems. Refused to itemize the bill. Not DeWorst, but certainly not DeBest. I'm sure you can find a plumber who will do the work as agreed, do quality work, and respond appropriately to problems. This one isn't it.

Terrible experience. Had to schedule 3 times to get a quote. When the guy finally showed up, all he did was talk about how my equipment sucks. Quoted for over $1000, I got it done myself in 15 minutes for under $50 in parts from the hardware store. I would suggest calling someone else. Wasted way too many hours on these idiots.

I used DeBest to fix a hole in a 3" vertical drain pipe in my laundry room / hallway wall. The pipe is a drain for the upstairs bath and comes down vertically in the wall. The plumber arrived and cut the pipe twice and installed 2 sleeves. The problem is that the sleeves had 1/4" walls. When I pointed out that the new sheetrock that would be covering the pipe would now not fit flush against the studs because the sleeves stuck out past the studs, his response was just notch the sheetrock and left. Really, Im just going to have two holes in my sheetrock where the pipe sleeves stick out?! Wow that would like nice right! Oh, did I mention when he cut the pipe, he cut thru the sheetrock on the other side of the wall in the hallway. I ended up going to Home Depot and buying new 3 inch pipe sleeves that had 1/8 inch walls and redoing it myself. Sheetrock now lays flat against the wall. Wont use this company ever again.

These jokers were responsible for the plumbing in brand new home in Caldwell. Major water leak due to substandard craftsmanship. Customers beware!!!!