Drain Pro Plumbing Heating & Air Conditioning

We called to have service and was told a plumber was close by and would come after the job he was on and that he was almost finished. We waited over an hour and called again again was told he would come shortly a half hour or so. After a couple of hours we talked to the plumber and he said he was on his way. We waited over five hours! No show no call and when we called the office they were closed and when we called the plumber he did not answer his phone. If he would have given us the truth or a courtesy call stated he couldn't make it we could have called another plumber. Now it is Friday and no way to get another plumber here until Monday and the water is off due to the leak!

Very few businesses have a combination of great customer service, efficient operational logistics and excellent technical skill and knowledge. Drain Pro Plumbing is such a company with an amazing staff who is service oriented, respectful and knowledgeable. We have used several HVAC companies in the Boise area (Western Heating and Cooling, Drake Mechanical, Ashley Heating & Air, Jims Heating and Coolings) but none is any match for Drain Pro's superior service. Even though Drain Pro's price was less than its competitors, I would pay a higher cost to receive their superior service.

After my first call with Drain pro plumbing boise i am very happy with their work! My Air Conditioner had cone out on me at the worst possible time. Memorial day weekend right as things started heating up. My tech keith arrived at the house a little bit before the scheduled time. He was was able to quickly troubleshoot and find the problem with the air conditioning unit, he then provided me with a detailed estimate and further arranged another visit since the parts that are needed were not available at the time by the supplier. Giving it was a holiday weekend this is understandable. Tuesday following memorial day keith was able to come out and get things back up and running of for me. Will use anytime i need HVAC help and have already began recommending to friends and family.