All reviews for Elite Rooter Boise

Our sink was not draining. We tried to fix the problem with no luck. Elite Rooter diagnosed and offered solutions. They then cleaned our pipes and cleared the issue.
It was done very efficiently and their representatives were very professional.

Installation of irrigation pumps and a pump house due to fire and damage. This company worked tirelessly to remove all damaged equipment and building and traveled to another state to acquire motors and pump replacements as they were not available here. Highly skilled staff that worked many days and evenings along with weekends to restore irrigation water to our subdivision. They were customer oriented and kept us informed of their progress. I appreciate all they have done, above and beyond, to restore water to our property. Knowing their expertise in their field, I would definitely use them for all my personal plumbing needs. Thank you.

They were very responsive to my needs the sewer line backed up again and flooded the basement utility room. They were able to be at my home in 3 hours evaluate the damage make suggestions to have it fixed. Very patient professional. Their company provides billing assistance and I’ll be needing to have my clay sewer lines replaced. Not happy to be paying so much but to have financial aid to do it, no words to say what a relief it is

James provided us with top-notch quality work and was able to both quickly diagnose our issue as well as fix it. He was extremely professional, efficient and helpful. No doubt we’ll continue to go to him for future needs!

The whole experience with Elite Rooter Boise was great. They were able to schedule an appointment for late evening, the same day as I contacted them. Plumber Richard was able to unclog the drain within like 10 min, and was communicative and friendly.

They all were very friendly and professional. Made us feel comfortable, but mostly kept us informed on what they were doing and going to do. It took 2 days but in the 1st day they told us they would give us a call in the evening for an update and they did. Even got a call after they were finished from the main office to see how it went and if we were happy. My sister and I would gladly use then again.

James and Ken were on time and very professional and explained what they needed to do and how much it would cost. They were both very kind. James did a wonderful job. I am very happy and besides he loved my husband's glass.

Elite Rooter came out same day to perform an inspection for a quote without any fees. Isaiah was professional and knowledgeable, and provided great options for the gas line service that I needed. They took care of it same day. I'll definitely call them back for any plumbing needs.

James came out to pull the damn toy out of the toilet pipe today, he was in and out in about 45 minutes, and after having to take the toilet completely off to get the toy out, he put everything back where it was and it all looks and works great!! I gotta say it was the most expensive 45 minutes I've ever paid for, but he and his assistant Denny did a great job they were so friendly, and up front about the cost, so at least I wasn't blindsided by the price!

Absolutely amazing service from Dennis and Isaiah. I had called Roto-Rooter earlier in the day and they were unable to complete the repair. But Elite Rooter came out, figured out the problem, which was quite complicated and finished in a timely manner. They were extremely professional, extraordinarily tidy, and they stuck with the job until they got it done. I will undoubtedly be calling them again, next time I have an issue. And I would highly recommend them without hesitation to anyone. Five stars!!!

James, Jose, and Ephran were courteous, listened to my concerns, diagnosed my problem, patiently explained its complexities, and answered all of my questions professionally and completely. They got right to work and did not stop until the job was done. I'm hanging onto their card and would gladly recommend/use their services again.

I had Dennis Green snd James Owens at my home Monday September 12th to fix a clog that has caused me problems for years. These gentlemen took pictures, showed me what needed to be replaced, showed me camera in the pipes, and everything they did was so good. My home is old so I have old galvanized piping and James replaced the old pipe. James did not leave on Monday night until everything was working. I am so relieved to have this finally fixed correctly. Dennis and James were really great to deal with, very honest, showed me proof of what needed to be done and then they fixed everything. Elite plumbing also offered really good no interest financing. I would happily recommend Elite plumbing to fix any repair.

Couldn’t ask for a better experience. Within hours of discovering we had a burst pipe, Isaiah made the long drive to our home and was in the crawl space diagnosing the problem. He was efficient, friendly, and professional, and most importantly he got the problem fixed fast. Shout out as well to Denny who came a few minutes after Isaiah to assist. The company seems well run and well equipped and their people certainly know what they are doing!

James and Ken did a great job diagnosing the drain blockage we had. They ran through the options, provided an estimate for the work, and then stuck to it. They also provided some recommendations on future services to head off any problems.

Overall, they were courteous, great to work with, and I'd definitely recommend them if you are in need of a plumber.

We had a sump pump fail on Friday of Labor Day weekend, a day before guests were arriving to stay. I called Elite Rooter, after making a few calls to recommended plumbers that never returned my call. Elite answered the phone immediately, and was able to get me on the schedule for later that day. The problem was diagnosed, a new pump tracked down and installed the next day (on a Saturday btw) by 11:00 am! The team was professional, on time, clean and courteous throughout the job. I will HIGHLY recommend this company and gladly use them for all of our plumbing needs!
Terry B ./ Northend Boise

I called first thing in the morning and was able to get someone to my home in just a couple hours. Jose was super knowledgeable, friendly and professional. He even gave us some information on how to rectify another issue we have been having for a very long time. My drain is clear now and the annoying leak I had is gone. Thank you so much!!!

Fantastic experience! Showed up within an hour and a half (even for a non-emergency situation) of my calling the office. The team was very clean, respectful, and was clearly dedicated to solving what was a puzzling and unique issue left behind by the previous homeowners. Overall, it was tremendous working with them and they will be my first call should I have any plumbing needs in the future.

*Update*
Ray and Mike came back out today to follow up and repair what has become a fluky recurring issue with my house (no fault of theirs whatsoever). It was cold and rainy and the equipment was giving them some difficulty but they stuck with it until the job was done and done right. As always, they're responsive, friendly, timely, clean and dependable. I'm a tradesman who works on my own stuff whenever possible but Elite is my first call for any plumbing issues. Couldn't be happier with the service and will absolutely be using them and referring them without hesitation in the future.

James and Dennis provided a quote for a gas line to convert our fireplace. They were thorough, making sure to explore all options to ensure the work would be done cost effectively and safely and explained clearly what the scope of work would include. Really appreciated that I didn't have to pay a service feel (like with other plumbing companies) to have them come out and provide a quote. Great service!

My husband and I had an EXCELLENT service today! We woke up to our sink not draining all the way...( I take full responsibility for clogging our kitchen sink with bird food...) so... we had to get a new sink, garbage disposal and pipes REALLY FAST!!!!! The sink looks FANTASTIC!!! TYREE AND ISAIAH went above and beyond for our home. They were professional, kind and educated us on what we bought! We will always give a 5 star review for this company and these individuals. They should reach get a bonus! They really were awesome. Thank you for our beautiful, new sink!!!!!

I contacted Elite Rooter on Monday morning for a clogged drain, and they were able to come that afternoon. Jose was very friendly and did a thorough job, ensuring that the problem was resolved. They also did a good job of communicating when they were delayed from the original time due to an unexpectedly difficult job prior to mine.

The ability to get the job done in a timely manner is so nice. To involve the customer in the process and use part from the old sink is a real saving. To listen to me the customer that is huge bonus and to even ask questions that were unclear on the project. Being able to be flexible to change course when I couldn't do the current plan, but chose a different. Elite is just amazing in there work ethic. He clearly did excellent work for all our projects.