HVAC reviews in Caldwell, Idaho

They have friendly staff. Fix it and they are gone. No up selling!

Excellent company with below advantage prices above advantage staff. A+

Good people to work with fair pricing and professional company.

The crew is professional, knowledgeable, and very kind. My system has transformed the comfort of my home to a wonderfully comfortable place! Great job!!

I don't typically like leaving bad reviews but this is necessary. In August 2017 our AC was replaced by American Mechanical - that install went well and the AC worked for the last 6 weeks or so of summer. Fast forward to May 2018 and our brand new AC isn't working at all. I assumed it'd be a simple solution and under warranty, so I called American Mechanical and they were able to get a technician out quickly but our brand new Lennox AC had a "manufacturer defect" and had to be entirely replaced again. Super rare but American Mechanical was going to deal with it; first, they said they'd have to charge install because the standard warranty didn't cover labor...okay seems weird so I call Lennox, they confirm this because American Mechanical isn't one of their "preferred contractors"...fair enough. Second, after quoting me for the install and I agree, they come back and said I have to pay for the freon that was lost because of the defect, bam another $200. Again I call Lennox and they confirm this is true per the warranty. So were now at an estimate of $470+ for another new brand new ac. Seems like BS, huh? I call a few other places and they all state that American Mechanical should have had a labor warranty...so I follow up with American on this and they state "nope, no labor warranty AND we quoted you wrong and it's actually going to be $480." Yes only $10 higher but seriously? That was the last straw. I gave them 2 stars because their service was prompt and professional but their lack of willingness to stand by their labor is something I can't get past.

I had another HVAC company perform a "tune-up" on a Friday. Was told I needed a new furnace and the service tech said he would have a salesperson follow up with me. Two days later, Sunday, my furnace stopped working. I was put in touch with American Mechanical and they came to my house Monday morning and resolved the problem---and I didn't have to buy a new furnace. My service technician from American Mechanical was Jesse and he is a true professional. Great job, timely service and good price. I strongly recommend this company.

Artic Air has always been fantastic! We had an issue upon moving into our home & they were quick to problem solve. Today, we signed up for their tune up program & Levi was thorough and knowledgable!

My gas furnace and ac unit needed to be replaced. I was referred to Arctic Air by a friend at work. I called to set up an appointment and Larry came out later that day. He was very thorough, professional and knowledgeable. Larry is extremely detail oriented and measured the airflow in the furnace as well as the ac. He explained what it should be, what it was, and went over the process of replacing the equipment. The following week two techs came out and installed everything. They were both very kind, professional, and explained what they were going to be doing. They not only did an awesome job with installation, but we’re very careful to clean up all of the debris afterwards.
For outstanding service with an affordable price, I highly recommend Arctic Air!

Bryttan our Arctic Air tech did an amazing job troubleshooting our AC unit, the solution was having to replace the whole thing which is a homeowners nightmare… they honored our warranty as it had literally just expired. Thank you so much!

Arctic Air's crew just finished replacing our HVAC unit. They did a great job, excellent install, cleaned up beautifully, very helpful. We would highly recommend Arctic Air.

Levi is very thorough and very willing to answer questions.
He’s efficient and very friendly

Arctic air is amazing. Our furnace went out in the evening and I called at 11:00 p.m. thinking I would just leave a message and somebody actually answered the phone! They set up an appointment to come out the next day but offered to go out even that night. I'm so impressed with their service and Elijah did a great job fixing our furnace.

Shane was great on helping us to decide on which hvac unit was best for our home. Levi and Matt did an outstanding job on the installation they were great to work with and answered all questions we had and they walked us through everything we need to know about our new system. Thank you for a great experience.

Levi is very knowledgeable, very professional and fixed my furnace issue quickly. Highly recommend

Arctic Air has taken care of our buildings and houses for nearly a decade now. They are reliable, knowledgeable and trustworthy. We have many different kinds of systems including mini splits and forced air; heat pumps, swamp coolers, etc. they are able to keep them all working with regular annual maintenance. We recently asked them to install a new system in a building we had purchased and they were able to get the install completed within a few days, the price was competitive and the technicians were professional, polite and efficient. They seem to have the inventory and staff at their fingertips needed for any HVAC job. We've been very happy with the service they've provided and I'd recommend them to any home owner, builder or business.

We had a full furnace and A/C unit replacement everything went very smoothly. We are very happy with the hole proses and everyone has been great to work with at Arctic Air.

Bryttan did a great job. Found and rectified some issues at minimal hassle and inconvenience for us

Was so grateful for and impressed with the service we received. They were able to come out same day and save the day. Elijah was so knowledgable. He walked me through everything that he was doing to troubleshoot and repair our issue, and answered all my questions after quite a scare from our furnace. I loved his analogies to help me understand, and his attitude and empathy was much appreciated. Would recommend Arctic Air to all.

First, I would like to thank all of the Artic Air employees involved in our HVAC replacement project for the great work they did. We have been using Artic Air for the past years for our yearly maintenance so it was an easy choice when we needed help with our 2nd story floor a/c problem. Shane was the one to figure out and solve are needs for the a/c issue, Shane had a plan to make it happen with adding new air ducts, larger registers and most importantly adding new a/c zone controls. Our lead installer Levi E. did a very outstanding job and made sure everything was correct and working properly, thank you Levi E.

Bryttan was early for the appointment and got right to work diagnosing the problem with my AC unit. The repairs were completed quickly and we were back to having cool air. Very professional and personable.

Mike did excellent work! He didn't give up until he figured out what was wrong with our system. We had several other companies out and they couldn't figure it out. A couple hours and he had us back and running. He was very kind and they seem to be reasonably priced. Highly recommend!