All reviews for Bill's Heating & A/C

Kevin Newton was amazing very friendly and was very knowledgeable about our old furnace from 2001. We knew going into this call there may be a chance we needed a new furnace air conditioner and water heater. He took our whole furnace apart to even get into the furnace to take phots of how bad it was. Now that’s AMAZING CUSTOMER SERVICE. He treated us like family and in my eyes your company is top notch. Thank you Kevin and Bill’s Heating and Air for coming on a weekend and be honest and truthful about out system. One last thing I would like to add is know we don’t have heat right now he offered to get us space heaters if we needed them. That was very thoughtful. We did have some until heaters until our new furnace air conditioner and water also heater is installed.

They were all highly motivated to do a clean thorough job installing two heat pumps in a difficult environment. Chris, Gavin and Esteban took an emergency situation and made it pleasant. They were quick, quiet, clean and polite I highly recommend this company and crew.

Rob was awesome to deal with. He explained everything to me and showed me the areas that had problems and made sure I understood what he was saying.
There was no pressure up sale on anything and he gave me all the quotes from the very basic fix on up because I asked for them. He only wanted to make sure I was comfortable in my decision. Very impressed with everything. Highly recommend Bill's Heating!! Chose a new furnace going in tomorrow. Can't wait!

Jared the service technician was pretty great answered all of my questions and the install team was amazing! I’ve always had a great experience working with bills. Kyle the installer was also great, everyone was fast and efficient I thoroughly enjoyed my install experience and my service requests are fulfilled what an excellent job. Thank you bills heating.

We had an issue with our furnace and called Bill’s Heating and A/C, and I’m so glad we did! They were incredibly responsive and had a technician at our home within just a couple of hours.
Kevin was our technician, and he did an outstanding job. Even though the issue ended up correcting itself while he was inspecting the furnace, he didn’t just pack up and leave. He took the time to perform a thorough inspection of the entire unit, carefully checking everything and taking multiple pictures to document what he found.
His professionalism, attention to detail, and commitment to making sure everything was truly in good working order gave us real peace of mind. Excellent service all around — we highly recommend Bill’s Heating and A/C!

Had a 25 year old(OG) heater, water tank, and ac unit that needed replacing. Barak and Obadiah came and tackled the job with great detail and professionalism. Barak was very thorough in answering my questions and walking me through the operation of the New system. These guys went above and beyond to ensure ductwork was secured and that the system was working optimally. Lots of crawling in our crawl space over two days. I really appreciate how clean of work these guys did, no messes and left the areas they worked in better than when they found them. I would definitely use these guys again! Top tier work from a group of Fantastic guys. Shout out to Stew also for being a fantastic rep for this project. Thoroughness was the focus of every person involved. Very satisfied!

Andrew and Derek were awesome! They are easy to talk to this being our first time with this project. They explained everything well had patience with us answering all of our questions and even were considerate to our pet family members the whole job. Totally recommend these guys and wanted to give a huge shout out to Rob for earning my business in the first place. He was honest, NOT PUSHY & very real about the situation with this again being our first experience with furnace going out. Appreciate all these guys do and what they stand for in the company

***UPDATE***UPDATE***UPDATE***
This company IS NOT Better Business Bureau Accredited....D- raiting
I guess I was to quick to wite the first review.
After the installation we have had the service team out to the house 3 TIMES in less than a week. 2 different techs went thru and retired and fussed with the internal system. 1st tech Don, found a plug still in the unit that would not allow it to work properly on the heat side. STILL DID NOT WORK after he left. We woke up a day later to find the heat not working. So I called to schedule a weekend visit. When we returned home, before the tech showed up, our house was no longer a freezing pit so we canceled the weekend visit. Rescheduled for a Monday. Rafael showed up on Monday. Worked on the system for 2.5 hrs. Rewired the internal system again. He assured me that all was good. WRONG. Woke up the next morning to a balmy 65° home. I called and lost it. I demanded a senior tech. Come to find out...there was 1 more plug still in a port that would not allow the system to work.
NO FOR THE KICKER...the senior tech informed me that the GM wanted to offer US 4 tix to a Boise State game for the inconvenience. I missed 2 days of work and they wanted to offer us an opportunity to freeze outdoors as a consolation for their incompetent work.
Just be aware....watch them. Make them run EVERYTHING before they leave. Needless to say, we are disappointed. I guess just be aware when someone is a lower price than the competition. You get what you pay for.