All reviews for Wickstrom Plumbing Heating & Cooling

Okay today is May 2nd and Greg came out to do an inspection for the water heater and water lines in the house. He did a great job he found some things that need to be fixed and explain some other things to me that I did not know and that I need to know for future use. I would definitely recommend Greg to everybody. He was great with my dogs and they were really anxious to supervise him. I convinced them that he knew what he was doing and did not need supervision though.
All of the guys that have come out for whatever reason whether it's installation or inspections have been magnificent and I would recommend any one of them.

Jaime Suarez serviced our system today. I had made a scheduling error, which caused me to be late at the time of service. Jaime was very understanding and took such good care of our home and provided thoughtful feedback on issues. He also respected that I had work meetings during his time and thoughtfully worked around those asking me questions before I was on Zoom. On a personal note, Jaime and I got to talking about our commonalities from the bio you provided, and it turned into one of the best conversations I’ve had with a stranger in a long time. I also needed that on this specific day. He went beyond just customer service of our house and provided a human touch that you truly do not get enough of these days. I appreciated him so much and hope that his manager sees this review!

Fast and great service for our main water line repair! Jake was great in setting everything up and explaining options and helpful in making the decision. Devin and Kade did a fantastic job repairing the leak and took a very soggy spot in the lawn and made it look like they weren’t even there. Kudos to Wickstrom for another great job!!

Conner was superb. Our water heater went out on a Sunday and he came out within hours of our call. He was back the very next morning with a fully installed new water heater just himself. He was professional, prompt and friendly!

We thought that we might have a leak and so we called Wickstrom. Chris Britt came out and did a very thorough inspection. We loved that he took pictures as he went along to show us the deficiencies. Also, we greatly appreciated the time he took to help us understand all the technical stuff. Because they have outstanding service providers like Chris, Wickstrom has become our go to for all things plumbing.

Levi went over and beyond to help us with our heating issues! He really explained details and was so very nice! Very professional!! We will definitely be keeping Wickstrom for future needs! Rochelle in the office was Awesome too! Thank you for such great help and service!!

Jaime did an annual inspection of our HVAC system. He was very thorough, professional and clearly explained our whole system while showing and teaching me about various components and how to keep our system running in tip-top shape.

Conner did a great job inspecting our plumbing from top to bottom and did a flush of our water softner. Great customer service and professional.

I really appreciated the office staff working with us and scheduling our visits together. Great company, would recommend!

I’m removing all my previous reviews for Harley and Levi. These guys were doing a routine inspection ( a service we pay for) and discovered some unsafe issues with our furnace. They were acting nice and everything until I found out they were charging us double what we should be getting charged to replace our furnace and ac. We let them know we were getting a second option. We had no heat in our house and two young sick kids home all week. They immediately came and got their space heaters-leaving my window and door open for long periods of time in the middle of cold January. Very unimpressed with this petty act. Especially bc we pay for an annual service so that doesn’t even make sense. Ended up going with their competitors right now heating and air because it saved us $10,000.