Reviews of local pros in Wilder, Idaho

Service technician , Jerry, came and service our geothermal closed loop system
Knew what he was doing and had the unit running great when he left.

Really good experience with this company. I have recommended them already to several people.

Our landlord uses this company for all of our heating and cooling issues! They are very flexible and diagnose problems very promptly. ⭐⭐⭐⭐⭐ any day of the week.

Haven't actually completed a purchase yet, however, staff has been very kind, helpful and professional, and their quoted price appears to be very fair!

Can out within the week and did a cleaning and fixed some parts that needed replaced.
Jerry was very friendly and explained what he was doing. Thank you

Great service. Technicians were professional and did a great job installing a new HVAC system.

This business has been super helpful in our transition from oil heating to a heat pump. They are always professional and on time and respond to calls quickly.

They replaced my girl friends heat pump & that part works great but when they replaced the furnace they pushed the supply plenum thru the floor & she was heating & cooling the crawl space. Bone head mistake & a rookie co.

Mike and I work at Westfield Plaza here in Wilder. We have a unit that has no heat. I asked about space heaters, they loaned us 2 until they are able to come out on Friday. Very, very friendly.

Quality work at a great price!

Faster than the pink truck! Came on a Sunday diagnosed the problem and was done in 30min. Never tried to sell me a new unit... which always happens with the pink truck people.

$198.00 for a 10.00 capacitor. When I called to inquire, I was told that price included installation.. .. 2 screws and 3 snap on wires.... 2 minutes..
Use any other HVAC company in southern Idaho

The good, service. The bad: after 18 months installation the condensate pump failed. $452.76 repairs. Unacceptable quality. Makes one wonder if anyone is making things that last anymore.

Great experience all around. We had a new AC Unit and heater installed and it was a smooth process. From the first call for quoting to the install, they were prompt, helpful and timely. The installation was fast.

We had our unit serviced about 5 months ago and we thought we were paying for them to service and clean it.... make sure everything was running good and working. Properly maintaining it (we thought). We know that anything can happen and it can break the next day etc. But that’s why we paid almost 500.00 to have it cleaned and serviced (meaning checking all the parts and making sure everything was looking good). Anyway fast forward to now. We have a massive flood situation and water damage in our closet, the kitchen floor is coming up, the laundry room grout around the tile is wet and coming up. I called Bauer to explain that the “drain hose” coming from the tray where the condensation runs off was clogged. We thought that would have been taken off and cleaned as well along with everything else that was being “cleaned and serviced”. But he told me that it wasn’t summer time so that wasn’t even looked at. Even if the air condintiong isn’t running, you can pull off a tiny part and make sure it’s cleaned and clear. Also blow air through that pipe to make sure it isn’t clogged. It’s very unfortunate that none of that was even looked at when we thought we were paying the almost 500.00 to have everything “the whole system” serviced and cleaned etc (as anyone would think). Anyway very disappointed. Also when I called and explained all of this they didn’t seem to care and said that they were “swamped today and didn’t know if someone could even come out”. Wouldn’t you think since there is extensive damage to our house and flooding that they would make this a priority to “fit into their swamped schedule”. Very sad situation. They need to be more clear on what people are actually paying for. When you think you’re paying for a service and cleaning of your entire unit (trying to do everything you can to make sure you’re keeping up on it etc) that a simple drain pipe would have been looked at, cleaned and serviced if it was backed up. But he advised me that it wasn’t even looked at because it wasn’t summer time. Again very disappointing that something so small caused all of this when we thought we were doing everything we could to keep up on our system. We didn’t care about paying the money because we thought it was a good investment keeping up and getting our whole system cleaned and serviced.

Tom was very friendly and professional. He came out to look at the job we wanted done, gave us a quick and fair estimate, then followed up by meeting at our home with the two great installation guys to make sure they new what needed to be done. When he left the two installers went right to work and did a fantastic job in a short amount of time. We are now enjoying our new Kitchenaid range thanks to the team work at Bauer Heating and Cooling

My ac unit wasn’t working and I thought it was a specific issue and Jerry came out and knew right away what the problem was. He fixed it in no time at all and saved me over a grand. Not to mention Bauer was cheaper than any other company for a service call. Jerry was very knowledgeable about the system and he even explained everything and showed me how it all worked. I got very lucky with this company and will be using their services again! I am extremely impressed and highly recommend Bauer to others!

I inquired about having my unit either replaced or serviced and brought up to shape, I paid 65 dollars to have the technician come out and tell me a few things that were wrong with it. The technician was not prompt. He waited till the next day to come out rather than coming out that same day, because he wanted to be off
By 12 that day for his own personal stuff, so my house was put off until the following day. So I paid 65 dollars to have him come out and look at my unit and then they were supposed to send another guy out to do the estimating and decide whether or not I needed to replace my unit. Well after a couple days I called the office and asked if they were going to send someone out and there response was “the estimator works on his own schedule” so needless to say they had no idea what there estimator was doing or when he would be able to accommodate me. I initially thought this was a strange way to run a company and honestly have no idea how they can still be in business with an estimator who is lazy and does whatever he wants. Well the next day the estimator called me and said he was going to show up that day at a certain time. Needless to say I waited all day for him to show up, never came never even called me. Here I am two weeks later still haven’t heard from the company in any way shape or form. No email no call nothing! If you want a great deal and very prompt service (seriously), call Greens heating and air!! Amazing HVAC company. Two days after placing my call to Greens they are installing my new unit at a great price! They are fair, fast and reliable. DONT WASTE YOUR TIME WITH BAUER!!!!!! If it’s an emergency and you call Bauer you might just be out in the cold.

You folks are Great. Always good service, no problems.

They installed the Daikin Mini Split system on the house we bought in Cascade. The system was installed in 2017. We called them in early October to have the system checked out and they said it was fine and charged us $800 for a service call. It has never worked right and now they're saying they won't fix it or give us our money back. They've strung us along for 8 weeks saying they'd fix it and it's under warranty and parts are on order. We about froze. Now they won't do anything saying we aren't the original owners and thus no warranty. Why didn't they say so in the first place? I wouldn't recommend them.

We've had good experiences with them since the ownership changed recently. The tech was exactly on time and got us up and going. He was good at diagnosing all the stuff going on with my system and didn't leave til I was happy. If you've had problems with bauer in the past, I suggest giving them another go. The new guys seem to be fair and reliable.