Electrical reviews in Addison, Illinois
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Great place to get all your electrical supplies. Competitive prices and friendly people.
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A little expensive, but they have the parts I needed.. Counter person was helpful and informed, so it was worth it.
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Great people behind the counter. They take the time to make sure you get what you need. Service with a smile.
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Called looking for a breaker. Said it wasn’t in stock and would look up and call me back. Never called. I called again asking if any info and been found. Said they would call me back with info. Have yet to hear from them..
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Excellent customer service. Great staff (Tony in particular), very helpful and knowledgeable.
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Awesome staff, extremely knowledgeable and friendly. They always have what I need.
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Very knowledgeable staff and a deep inventory.
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Super friendly & knowledgeable. Answered all of my questions & helped me out. I highly recommend Villa Park Electrical Supply. Support local businesses!
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I've been a customer since 1998. The guys are super helpful and very knowledgeable. A fantastic family business with a great selection and a desire to constantly change and embrace new technology.
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Great customer service. 5 stars no doubt.I had hard time finding 6" sloped can light. They have it everything in stock.I will be coming back for more products. Thanks guys.
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The term "It's a pleasure doing business with you" is something that is sometimes thrown around too often or unjustly. That is not the case with this supply house! EVERYONE HERE IS GREAT! From the girls that answer the phone, Rose Ann and Josephine, to the guys at the counter Tony, Eric, Mike and MJ, and the delivery drivers who come to our shop and our jobs. Everyone and I mean everyone is polite, courteous, and professional. They are always willing to help in any way they can. The stock is also great and very rarely do they not have what I need. If they don't have it, they can usually get it in a day.
BANG UP JOB VPES!! -
Went to ask about a receipt that I couldn't get when there was a issue with the internet back in July. A gentleman and I arrived at the same time. In fact he held the door open for me.. He went to the left area of the counter and I went to the right side of the counter. Then all I know is the gentleman was sent to where I was and was told by your employee that he was first. Well ....that in itself has changed my mind all about your store .... the store that I would always go to when I needed electrical materials. I will never promote your store ever again and you have lost a customer
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First, the counter guy seemed to believe that what I was looking for didn't exist. One of the brothers that own the place stepped in. He went straight to the spot where the non-existent item sat all alone on the shelf. He gave me an installation tip...and $44.00 later I was on my way.
After I blew it up trying to install it, I brought it back.
I was hoping for some sympathy and a refund, even though the item was now dead, and not saleable . Now, the other brother, after explaining why he couldn't refund the item because, in truth, I was the one who ruined it. Makes sense. Well, just before I was going to try tears, he acquiesced and agreed to refund my purchase. Then he kicked me out of the store with an assortment of explatives...just kidding!
Overall: pleasant, professional and understanding.
Damian T. -
Good variety of available parts and tools. Friendly staff.
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Excellent company to do business with! Very friendly customer service and they always have the electrical supplies I need! The Favia team is 1st class.
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Great store rude employees working there. They treat you like you’re an idiot. Can’t ask any questions or they look at each other like you are from a different planet. I had a great first hand experience. Enough that I will never recommend this store or go back. Possibly having the employees take a training on customer service would be good. Thank you. Have a nice weekend.