All reviews for Doornbos Heating & Air Conditioning

We've had problems with our air conditioning since May and had multiple technicians from different companies come out, but the experience with Jack from [Company Name] was vastly different. He took our concerns seriously from the start, treated us like valued customers, and went above and beyond to fix the issue. His diagnosis was spot on, explanations clear, and he followed up promptly to install the necessary part. Since his repair, our AC has been working much better than when it was new. Jack's exceptional professionalism, attention to detail, and genuine care for customers make him stand out from others.

They provided excellent service as part of our yearly maintenance plan. When my furnace failed on the coldest night of the year, a technician visited promptly and fixed it temporarily until the next morning. Installation of a new furnace followed quickly. As non-members often do, we waited longer for help. However, these technicians were punctual, considerate, and left the area spotless - even taking care to cover their shoes. Their professionalism made all the difference.

Ross delivered a top-notch experience - he was super professional, kept me in the loop, and gave it to me straight about the needed fixes. He explained what could wait and what couldn't, which put my mind at ease. I'd wholeheartedly recommend Doornbos for any HVAC work.

We've had our fair share of heating woes, but Doornbos finally stepped up to the plate when another company left us high and dry with a faulty gas valve replacement that ended in a small explosion and gas line fire at 5:30 a.m. The culprit was an outdated valve they couldn't find. We shopped around for quotes on a new boiler and were thrilled to find Doornbos willing to install one within three days, even if their price was slightly steeper than the others.

In contrast, Anthony, Tony, Tim, and Chris got it right from the start. They expertly installed our Burnham BRNX Boiler 70,000 BTU system in just one day and made sure we understood how it worked. The quiet operation and excellent heat delivery have been a welcome relief. However, there's an issue with the Honeywell thermostats – they're off the mark with temperature readings.

Anthony acknowledged this problem and promised a different replacement if needed after a few weeks. Despite this hiccup, Doornbos has earned our gratitude for being available when other companies were too busy or unreliable. It's clear you get what you pay for here, but their commitment to customer service has made all the difference in our experience.

We were pleasantly surprised by the quick response to our initial inquiry. Jack arrived promptly on the scheduled day and communicated effectively throughout the appointment process. He was courteous, knowledgeable, and efficient in his work. The repair was completed quickly and efficiently, with a minor replacement done on-site. Recommendations for future maintenance were made and explained clearly. Overall, we felt confident in their expertise and will definitely be using them again in the future.

We've consistently been pleased with the Doornbos team's performance. Recently, Joyce from the front office and Jimmy, the HVAC technician, provided excellent service, handling our scheduling and furnace maintenance with courtesy, knowledge, and professionalism. Thanks for a job well done!

The tech was genuinely nice, got the job done quickly, and finished up sooner than I thought. Overall, a great experience that earned my strong endorsement.

I was impressed with Doornbos's efficiency and customer service. After a frustrating delay with another company, we switched to Doornbos and were pleasantly surprised by the rapid response time - just 2 hours after calling. Our technician, Dino, was courteous and thorough in his work and explanations. The difference is clear: this company prioritizes its customers' needs.

I had a great experience with this company, they were extremely thorough and knowledgeable about fixing the problem I was having, it turned out perfectly.

Doornbos has taken over our heating and air services since their acquisition of the original installer. They're reliable, expert, and punctual. The recent duct cleaning was impressive - the team was meticulous in their approach.

I've relied on Doornbos for both office and home maintenance for over 15 years. Their response times are always fast, staff is courteous, and job quality is consistently high. They're a trustworthy choice for all your heating, ventilation, and air conditioning services.

We purchased our new furnace from Doornbos and had an excellent experience. The staff, including the friendly office ladies, Mike the technician, Anthony the sales rep, and Chris the installer, were all very knowledgeable and courteous. The installation was completed quickly and efficiently, and everything is working properly now.

I'm extremely satisfied with Doornbos' service. The technician who visited was friendly and explained the problems clearly. Fortunately, the fix was straightforward, allowing us to enjoy peaceful evenings again. We're grateful for Doornbos, as it's greatly improved our experience.

Excellent service from start to finish. Chris May and the office team, including Julie, set a high standard. The installation crew, Nick and Jamien, demonstrated professionalism and courtesy upon entry. They explained everything clearly and ensured we understood the work and how to maintain it. Their work is impeccable, with no room for improvement at this time.

After being let down by another service provider, Doornbos stepped in and addressed my heating issues. Their technician took the time to cover their shoes with booties - a thoughtful touch. The service was handled by Dino, who was courteous and knowledgeable. His professionalism is greatly appreciated.

Working with Doornbos to replace my furnace and AC was an exceptional experience. The representatives I interacted with left a lasting impression, particularly Frank Ryan, the sales rep, who offered invaluable knowledge without any pressure. Tim Boker and Andres, the installers, were equally impressive – friendly, professional, and knowledgeable. Their work was top-notch, leaving the area spotless and thoroughly explaining everything to me afterwards.

I had shopped around for quotes, having previously purchased equipment for a major utility company, so I knew what I was looking for. Doornbos exceeded my expectations hands down. Their employees are clearly dedicated to delivering exceptional service. Kudos to them – they truly deserve it.

We utilized Doornbos twice, once during summer and again during winter. In both cases, a technician arrived at our residence within two days. Each time, the issue was swiftly identified and options were presented to resolve it. The repairs were carried out efficiently and effectively. I strongly endorse Doornbos for addressing HVAC issues in your home.

This technician, Mike, does a top-notch job on furnace, air conditioning inspections and repairs. He delivers high-quality work that's professional, tidy, and efficient. His punctuality and company follow-ups (call reminders and location updates) are greatly appreciated. The customer service team is also extremely helpful. Overall, the work is done well, and I'm grateful for their services in Palos Hills.

I've worked with Doornbos for a while now, and the team is consistently pleasant. They get the job done efficiently and leave the space tidy. The company also offers a maintenance package that includes annual inspections of my AC and furnace, as well as discounted repair costs if needed.

Service was prompt, efficient, and thorough. Our main furnace stopped working at midnight and we got a response right away. The technician arrived first thing the next day, diagnosed the issue, and fixed it quickly. We're extremely satisfied with Doornbos' work.

Had a great experience with this company, from start to finish. The staff provided clear explanations and took the time to address all my questions. Frank was particularly helpful in detailing the furnace replacement process. They made it easy for me to make an informed decision about my heating system, and I'm looking forward to a smooth installation.