Home Services reviews in Aurora, Illinois

I have had several teams. Some just didn’t seem to care or half cleaned. When I wasn’t pleased,
They always did their best to meet my satisfaction. The last 2 times I have had team 13 with Deena and they are very courteous and do a great job/

Over time, my master bedroom furniture has been ruined (the product used on the very nice hand rubbed finish, resulted in what you see in the photo). AND my center vanity roll top door storage (in the master bedroom) was soaked with product and resulted in last 4 photos. Could never communicate with them, as they only spoke spanish. They suggested that I just call each time I wanted to explain something. Finally, the only gal I had that spoke a little spanish disappeared about last February. She told me she was looking for other work. They told me she moved to a different client. At any rate, that was about the time by 13mm Black Pearl that my husband bought me for my 50th in Bora Bora went missing. They sweep dust and dirt into corners and never clean it. They ONLY had to dust, vaccuum and scrub as I cleaned my home first (so they could focus on deep cleaning) and well, there were places they never even thought to dust. Like headboards of beds or perhaps vaccuum under beds once in a blue moon. NOPE. I have dust allergies and would NEVER use them again. They damaged furniture with the vaccuum and put throw rugs over wet floors. Gross. I also paid for the basement to be cleaned each week and they didn't do it consistently. I mean if you cleaned the baseboards, you'd see the spider webs, right? Had to point out dead spiders/bugs near baseboards??? Really? They are not trained. They're just serving their time (in my home) yapping on their phones. Never, ever again.

Unfortunately this was the second time services were not performed as they should have. Several rooms were not cleaned, base boards and window sills were dusty and the chandelier was not dusted. I have used Molly Maids previously and they performed well, however the last two times were well under par. We have parted ways

Molly Maid of Aurora-Naperville is super amazing. Our two cleaning ladies Margarita and Vero are so attentive, thorough in the cleanings and friendly. Highly recommend them!

We had TEAM #4 out for our service and I couldn’t have been more impressed with their attention to detail to EVERYTHING, but also the speed in which they cleaned everything. It was an AWESOME experience. Will definitely be calling on Molly Maid the next time I need service.

Always pleasant, respectful and very happy to play with my dog. They are patient and takes very good care of my home. Maricella is amazing! She is always smiling but super focused. Jeanette from the office is super accommodating and always willing to work with schedule changes.

The cleaning crews are always fantastic. Great customer service whenever you call. My only issue is the high cost. I do have a big home but use just a few rooms.

After carefully researching cleaning companies in our area, we chose Molly Maid. The prices were very reasonable. But price isn't everything. Aurora came to our home to discuss what we wanted and needed. I got a good vibe from her from the very start. Our team is Dolores and Fabiola. They are amazing! Not only are they incredible cleaners, they are personable and I look forward to their times with us. In the office, Jeanette and Maribelle are always very accommodating when I need to change our schedule. The value isn't in just the price - I have more free time to spend with my family. Thank you, Molly Maid! You are awesome!

I can’t recommend my Molly Maid team, Martha C. And Diana H. Highly enough! They obviously care about their work! They work quickly and efficiently, while maintaining their friendly personalities, and when they leave, my house sparkles! I will happily continue with Molly Maid as I have for several years.

We hired Molly’s Maid for a move in clean and they did great! The house smelled so clean when we walked in.

I highly recommend the “Molly Maid” cleaning service. I have a fantastic team who clean my house once a month. The two wonderful women work very efficiently within two hours, leaving my house sparkling clean and fresh. It’s a pleasure to come home to. They use their own non toxic cleaning products and equipment, including their own vacuum. If you need to cancel or change your schedule of service they give you no hassles. I feel very privileged and happy to have Molly Maid at my service!

Molly Maids were the best home cleaners I have had in years. They were very thorough and efficient. They included the details such as the lights above the mirror in all bathrooms, baseboards, and crevices in the kitchen. My home shines.

Great service for a good price. Staff is also good about wearing masks and keeping the home safe.

I was very impressed by the work and professionalism of Presidential Cleaning. They knew exactly what was needed, and delivered. My expectations were not only met, but greatly exceeded!

Great service and reasonable pricing. Staff were thorough and efficient. Service was easy to schedule and they were able to squeeze me in at the last minute. Will definitely use again. Highly recommend.

After having 3 different cleaning services come out to our home. I was very unhappy with their service. I finally found the perfect company. They are simply the best. Thank you for your great service!!!

We're really happy with the service and quality provided by Presidential Cleaning. They are easy to work with and accommodating with our schedules. Our office is very fresh and tidy. Thank you!

I highly recommend Presidential Cleaning Service. They did a fantastic job cleaning my home. They were thorough and cleaned every inch of my house. They are professional and courteous. The price is reasonable. I will be using this service again.

Walking into your home at the end of the day is unbelievable with this company! Our house was incredibly clean and model home ready! They were very detailed and professional. We highly recommend Presidential Cleaning Services.

This company did an outstanding job of preparing my house to move in at more then an affordable price. After finalizing the deal on my "new" house I hired Presidential to go in to deep clean it. All I had to do after that was to move in! Presidential you rock!! 👍🏾

Very Appreciative,
Wendell

Hiring presidential was extremely easy. I was able to contact them and schedule a consultation for a quote. We wanted to have our house deep clean before we brought home our very first child. The entire team showed up on time and we're very thorough going through our entire home. I felt very confident leaving them there as I was able to come back with our pets you hours later we are looking into starting a returning service with them definitely recommend presidential cleaning.