All reviews for Maximum Heating & Air Conditioning

We have been using Maximum for 9 years.
They have been consistently great to work with.
I would recommend Maximum to anyone who is looking for a HVAC contractor that is:
Dependable
Professional
Fair price
These guys go above expectations
Easy to do business with!
Thanks to all the people at Maximum and a special call out to Eric!
Sincerely
Rob Newman

Amazing service from start to finish! The team at Maximum Heating & Air Conditioning was extremely professional, punctual, and detail-oriented. The quality of work was excellent, everything was left clean and neat, and the pricing was very reasonable for the level of service provided. Overall, it was a great experience and I would absolutely recommend Maximum Heating & Air Conditioning to anyone looking for reliable, high-quality HVAC service.

My heat went down. I called them. They came right away. They got my heat working. They didn’t charge me. The following day They came and replaced my exhaust motor and cleaned my ducts. They guaranteed their work and parts. I highly recommend.

We had some unexpected issues after moving back into our home this fall. First, we noticed a slight gas smell in the basement, and our CO₂ alarm kept going off, so we had to call the gas company to check for leaks. Around the same time—right before Thanksgiving—the weather dropped and our furnace suddenly stopped staying on or heating properly.

Our contractor contacted Maximum Heating and Air Conditioning, and they came out within a couple of hours. During the first visit the furnace seemed to work, but about 15 minutes after they left it shut off again. I reached back out, and they returned within three hours. They immediately noticed the furnace was behaving oddly. Marcos suspected a vent issue and, even though it was already dark outside, he got the furnace running well enough to keep us warm overnight.

The team came back the next day and discovered the real issue: the exterior vent had been covered by wood and siding during other work on the house. Once they uncovered it, the furnace worked perfectly—and the gas smell disappeared.

Throughout this entire process, their customer service provided by Marco was outstanding. He answered all my questions, responded quickly to text messages, and carried themselves with complete professionalism. They were patient, thorough, and genuinely committed to making sure our home was safe and warm.

I highly recommend Marco from Maximum Heating and Air Conditioning for their expertise, responsiveness, and exceptional customer service.

They are good but couldn’t able to fix the issue. Still humidifier is leaking with few drops. They said Marcos will bring new filter and fix the issue.

Unfortunately, Marco and his team did not take responsibility for damage that occured when they were performing a maintanence check. The humidifier pipes attached to the furnace were left unattached and water wetted carpet, carpet padding and floors. I had photos and statements about what occured but State Farm did not help with payment of replacing wet padding and relaying carpet. Marco and Maximum Heating, of course, blamed it on something else and also claimed I had plumbing work done which caused the problem. I had NO plumbing work done. The water issue was strictly from the unfortunate humidifer disconnect. It's too bad that people don't take responsibility for their mistakes.
Also, we have been working with Marco for the last several years and when an appointment is made it is not always kept. I have waited many hours and Marco has not shown up for our appointment. Sometimes he's hours late - sometimes he doesn't show up at all. Then the next day he explains he had a family emergency and apologizes for not not calling. In the meantime I waited! This is not ok!

Worked with them couple year ago installed a new furnace left the door to the closet with out installing and wouldn’t close owner/supervisor came back made it right but when asked the people who worked on it they said I wanted to move it so what was the point which it was a questioned that I asked and never said it would be done any time soon. A year or so later we’re having issues because it wasn’t properly installed and didn’t inform of us new thing needed when installed first. All the times we scheduled for an appointment they never showed on time. Mail box is full and they don’t pick up. Takes them a very long to return call. Sworn person that came by was really nice but the only one that gives quotes is the owner/supervisor doesn’t really speed up the process. They had decent review and very disappointed they didn’t meet those reviews with us. Still waiting.

We had a terrible experience with this company and are still finding issues from the little work they did before we found a different company to hire. They threw away parts of our brand new furnaces that we needed, hooked up the AC units incorrectly, cut electric wires (and left them live!) that should not have been cut, etc. What a mess! Employees were even so lazy as to bury the plastic wrap under the AC unit pea gravel instead of walking the plastic wrap to the trash can. AC units were not level, we had to fix and purchase more pea gravel, etc. I do not wish this headache on anyone. Our contractor suggested them and I would never ever recommend them. Employees should not be trusted to do any work unsupervised.
Adding an edit after owner's comment: we are in your database - our contractor connected us and it would be under my husband's last name (different). It makes me sad that our "case" doesn't sound familiar to you at all.