Swimming Pool reviews in Aurora, Illinois

I’m so impressed with the thoroughness and professionalism. My pool has never looked so clean and inviting!

Very satisfied with the pool cleaning service. They showed up on time, cleaned everything thoroughly, and left the water crystal clear. My pool has never looked better

Excellent service! The team was professional, friendly, and clearly experienced. They handled everything from skimming to chemical balancing perfectly

I’m not someone who typically leaves bad reviews. In fact, most of my reviews are 5 stars because I genuinely try to support businesses when I can.

I used this company for two seasons and initially had a very positive experience. They were flexible, kind, responsive, and did a beautiful job cleaning the pool and helping with PVC repairs.

Unfortunately, things changed after I discovered an issue with the filter. One day I came home and could barely get it off because it had been forced on so tightly — even my husband struggled to remove it. That’s when the problem started.

I reached out simply asking whether repairs like this were covered or if they carried liability insurance for accidental damage. After that, communication stopped completely.

As a service-based business owner myself, I understand accidents can happen. What matters most is how a company responds when they do. Unfortunately, the damage is significant — around a $400 repair — and the lack of communication has been the most disappointing part.

Had they responded and worked toward a resolution, I would have continued using them and would not be leaving this review. But the complete lack of response leaves me concerned about how similar situations may be handled for future customers.

Not good they don't return phone calls

Alfredo did a great job installing pool liner

Fantastic pool maintenance team! They take the stress out of pool ownership. I'm grateful for their expertise in keeping my pool sparkling clean and inviting

I’ve been using A & Sons Pool Service for a few months now, and they’ve made pool care so easy. They’re punctual, friendly, and thorough, always taking time to explain chemical levels and what they’re doing. My pool is sparkling clean and perfectly balanced—no guesswork, just great service. If you need reliable pool cleaning, I highly recommend A & Sons Pool Service.

Doesn’t return calls even though we were previous clients who paid whatever price was asked. Disappointed.

Very undependable. Does not answer phone calls or texts. Will not arrive when promised. Not even worth a one-star rating.

TERRIBLE customer service!! Spoke to owner the week before he was supposed to come and he set up an appointment to come at noon on Monday. He never showed up for his appointment. We called multiple times and I waited for 2 hours for him to show up. He never even called! The next day he called my wife with the excuse that the brakes were out on his truck..and something about going to his brother's wedding over the weekend. Apparently when the brakes go out on your truck your phone stops working too. If you're thinking his prices are too good to be true, you're probably right!

Fair prices, professional and knowledgeable. Don and the crew he sent out to my service call were all top notch. He helped me troubleshoot and repair a suction leak and gave me a lot of guidance on what I could have done better on my pool plumbing. The advice alone was worth the cost, but they also did a bang up job getting me back in business and at a fair price. You can't go wrong bringing in Teal Pool Service to service any aspect of your swimming pool and tub.