HVAC reviews in Belleville, Illinois

never been there

Is this company still in business? Website is suspended and not able to call them.

I appreciated the options St. Louis Clean Air offers. Punctual and friendly service. Fair pricing too! They did a great job.

Our HVAC system had broken down and we were in a bind at a very short notice. We called up the clean air company and were greeted by a very experienced and knowledgeable staff member who listed to our situation very patiently and gave us options that would meet our needs both from a point of view of getting our HVAC back up and running but also something that would fit the budget. They were very responsive as they arrived onsite and took care of our problem in a very professional manner. I would strongly suggest them to other folks who are looking for a trustable partner for their HVAC needs.

This is a scam. They promise in their warranty to come back and service our home for $299. When we call them, no one answers and the mailbox is full. On 2 occasions we called and were able to speak with a live person, only to be told that they have no record of us in their system. Then, after scheduling them to come back on these two occasions, no one ever showed up, confirmed the appointments, or followed up after the missed appointments. Now they won’t take our calls at all. If we knew they would not return, we would not have bought their full system service, as it would have been cheaper to buy the traditional one-time service. We will be seeking legal means of recovering the additional costs that “qualified” us for this discounted rate.

I used St. Louis Clean Air for a thorough HVAC vent cleaning and disinfecting. The service itself was great, and there is a noticeable difference in my home's air quality which has improved my allergies. The downside is that the company has been completely unresponsive in my multiple attempts to contact them regarding a reusable air filter I had purchased from them and never received. It's taken a ridiculous amount of attempts to call and leave messages that go unreturned, to try to locate the filter which was $130. I finally was able to get through to someone but they said they'd have to call me back once they locate a tracking number for the filter. I also had a "maintenance" program charge on my invoice of $100 that I did not agree to, and was told a manager would have to call me back concerning that. I may adjust my rating if these issues become resolved... but I'm not going to hold my breath until they redeem themselves on that front and actually call back.

*Edit to update my experience... St. Louis Clean Air still won't return my calls to update me with tracking information or to resolve the $100 charge. I had to call them from a different phone number for them to even answer when I sought out a followup. The gal I spoke with asked what size furnace filter I needed, which I found odd because that was clearly stated on my carbon copy of the paperwork. I'm thinking it was never even ordered. I've since placed a dispute on my credit card for the extra charges and Item I never received.

I also want to clarify that the technician, Chris, who came in to do the work was excellent. He was also from out of state and traveling to the area to "straighten out the St. Louis location" and he probably shouldn't have told me this. He also said that the St. Louis location had put my very tiny house down as a 3600 sq ft home, and that was not a mistake as they were knowingly being dishonest and padding their numbers. Sorry Chris!!! But I have to snitch here because we're talking about me losing
money doing business with an incredibly dishonest and unprofessional company.

They came out to my property in Collinsville il. I had my a/c unit serviced. They were quick, professional, and got my issue resolved.

My AC went out right as the weather started to get warm enough to use it. After going through and reading reviews on different HVAC companies, ACE Service Experts seemed to be the most reputable.
I called ACE and Andre was so kind and understanding of my situation. He had a tech out tol my house literally within an hour and a half. As it turned out the compressor was bad and the AC unit was completely outdated. It was time for an upgrade. Andre made the whole process as easy as possible, offering financing options and my new AC was installed the next day. I was amazed at how fast everything got done with no issues at all.
I'm so glad I called ACE! I'm also a Home Care Club member which, will save me money in the future. The whole team is wonderful. I highly recommend ACE Service Experts. Fast, reliable, affordable! Thanks guys!!!!

I've resided in the same home for 23 years in Belleville, and this was one of the most impressive experiences we've had with an AC repair contractor. All three technicians from Belleville HVAC Services who came out, namely Wayne, Pedro, and Charles, were superb, professional, and extremely efficient. I have nothing but positive feedback for this team.

Our AC was acting up due to a faulty breaker in our breaker box that needed replacement. We were thrilled when Belleville HVAC Services could fit us in on the same day, while others couldn't. We were absolutely satisfied with the project charles completed. The work was professional and superb.

My HVAC specialist, Wayne, was courteous, tidy, and comprehensive! After executing the standard AC system installation, he reinforced a duct connection to the AC unit with a more robust and durable clamp. Wayne also substituted a malfunctioning valve. He detailed all the tasks he executed and provided advice on what types of debris to evade introducing into the air ducts. He worked continuously and finished the job in approximately 1 to 1-1/2 hours. Wayne is an exceptional technician in Belleville!

my sister recommended belleville hvac services to us. at first, my husband and i were unsure about purchasing a new heater for our belleville home due to financial considerations. jerry, from belleville hvac services, consulted with us initially. we also checked with another local service provider, and after evaluating prices and reviews, we were certain we had chosen the right company. we made the investment, and the following day, charles and pedro were there to set up our new heater. the entire crew was extremely professional, polite, and meticulous. once the heater was installed, they provided us a comprehensive explanation of how our new system functions. they come highly recommended, their rates are very reasonable, they're friendly and knowledgeable... i can't express enough how satisfied we are with their services!

The hvac service I received was exceptional! Wayne was the technician who assisted me, and he was extremely helpful and highly skilled. I had called in two other firms previously who couldn't rectify the poor and unsafe setup done by another service provider. However, Wayne was able to identify and fix the issues on the same day. Even when one of the hvac systems broke down unexpectedly, he showed up late in the evening and promptly addressed the problem, which was a result of the initial faulty installation. I can't express my appreciation enough for Wayne and his team's outstanding work. They've gained a lifelong customer in Belleville. Thanks once again, Wayne!

You might not usually think of AC repair as a pleasurable job, but with Belleville HVAC Services, it was as terrific as it could be! From the customer service to Charles's efficient and welcoming maintenance, everything went smoothly. I strongly suggest asking for Charles for all your AC repair needs, they've just earned another loyal customer in Belleville! Thanks to them, my house is comfortably cool again!

both our heat pump water heater and heating and cooling system were expertly installed by an ac repair company. they also enhanced our well water tank. the installations were done smoothly. jerry, our hvac specialist, installed the ducted split heat pump in our century-old residence in belleville. despite facing minor difficulties with the thermostat installation due to the house's solid walls, he managed to conceal the wiring skillfully and professionally. we're really impressed with his workmanship and attention to detail. we're extremely satisfied with our heat pump units and highly recommend this ac repair company for their proficiency and professionalism. they truly understand their craft. we're utterly delighted!

I must commend Belleville HVAC Services for their punctuality and professionalism during our in-home sales consultation. I didn't bother reaching out to any other service for a quote. My friend, a satisfied customer of Belleville HVAC Services, highly recommended them due to her satisfaction with her new unit and the service rendered. Her faith in them was enough for me, and I trusted her judgment and complete satisfaction. We did encounter a slight hiccup, but Wayne, a dedicated employee, promptly stepped in and resolved the issue efficiently. I am confident that everything will be fine, and I was highly impressed with their integrity and the value they place on their reputation, especially as a family-owned company. I would, without hesitation, highly recommend Belleville HVAC Services to all my friends. Thank you, Belleville HVAC Services, for a job well done! I eagerly anticipate enjoying my new a/c for many years to come.

i got several quotes for replacing the heat pump and a/c unit in my house. wayne from belleville hvac services gave the best price. i don't always go for the lowest price, but after he visited, i felt more at ease with him than the other hvac companies. there was no pressure at all. wayne explained everything clearly. i bought a nest thermostat, and he installed it along with the new a/c system. he even showed me how to use all the new features and didn't charge extra for that. the work was super clean, and very professional. the price included everything, with no surprise charges. even though the company is newer, wayne told me he's got lots of experience in the hvac business. i also checked with the board of contractors and got a good report about them.

The hvac technician, let's call him Pedro, knew his stuff. He noticed our system was running low on coolant. After refilling the system, Pedro found a minor leak in the coils. The charge was fair. We're currently considering our options since the unit, which was installed by another business less than 5 years ago, might still be covered by warranty. Overall, we experienced excellent service in Belleville!

My HVAC system, just 5 years old, installed by another company, stopped working a few days ago. My past experiences with them weren't great and I believe the poor workmanship during installation and the substandard products they sold me are the reasons for these issues. The company was ready to charge a hefty price for basic maintenance tasks and seemed to prefer temporary fixes instead of proper solutions. Instead of paying them, I bought a portable AC unit to manage the situation while I searched for a second opinion. I contacted Belleville HVAC Services and they promptly sent someone the next morning. Wayne, their technician, arrived on time and was highly professional, knowledgeable, and patient in answering all my questions. He quickly pinpointed the problem and got the system up and running again. There was no pushy sales talk, no attempts to upsell, just legitimate repair options and reasonable pricing. I'm thrilled to have found a reputable company and will definitely be using their services in the future. I'm relieved I don't have to take chances anymore with unreliable HVAC companies!

Our aging air conditioning unit needed a thorough inspection, so we called in a knowledgeable technician from a well-known HVAC company. Jerry was well-informed, amiable, and offered valuable guidance. Pedro, another member of their proficient team, even arrived on the same day to take the essential measurements for a replacement quote. They ensured that we were equipped with all the necessary information to make a decision. Such excellent service in Belleville!

This HVAC service provider is truly exceptional. From the initial contact to installation, and even consistent follow-ups months post-installation, their service is top-tier in Belleville. Charles, the owner, is a pleasure to collaborate with, and his team are all genuine professionals who deliver high-quality work while maintaining a tidy work area and treating our house as if it were their own. The proposal was comprehensive and clearly outlined all the available options, including the advantages and disadvantages of each suggested system. After the initial installation, there were a few glitches with the system, which were manufacturer/product related, but Charles promptly resolved them. We opted for a new Viesmann High efficiency boiler and domestic hot water system, which has already resulted in considerable savings as Charles had assured it would. If you're searching for a reliable HVAC service provider, this is the company you should engage for your HVAC/plumbing needs.