All reviews for Ceper Heating & Cooling

Marek and his team did an excellent job. They showed up on a Saturday when most businesses are closed, during a heatwave, to diagnose our issue. The quote process was quick and efficient. The installation of our new furnace happened swiftly, getting our AC back online. Prices were very reasonable and the service was professional. A follow-up call that evening ensured everything met my expectations. I've already referred Marek's company to friends and family who needed similar work done; they delivered top-notch results.

I had a great experience with this company when my AC stopped working suddenly. The technician, Mark, was excellent! He arrived on time, clearly explained what needed fixing, and got my system up and running fast and efficiently. He was polite and knowledgeable. His service impressed me from start to finish, so I'll definitely use them for all my future HVAC needs.

Mark did a great job fixing our heating and oven hood at Dave's Hot Chicken in Homewood, IL. He was excellent to work with. If you need HVAC services, ask for Mark - he's top-notch.

We had a fantastic experience with Marek. He was exceptionally kind and professional throughout our interaction. His clear explanations and prompt fixing of our AC issues were greatly appreciated. We also valued his genuine kindness and respect, which made the whole process even more pleasant. It's rare to find someone who combines skill with empathy, but Marek embodied both qualities perfectly.

The technician, Mark, arrived promptly and was extremely courteous. He removed his shoes before inspecting the furnace, which showed he took care to maintain a clean workspace. His diagnosis of a faulty sensor led to swift repairs. Throughout the visit, Mark explained everything clearly and answered my questions thoroughly. Given the high level of professionalism displayed by him alone, I highly recommend this company's services.

Marc fixed my noisy furnace, which was both overheating and making a racket. He arrived promptly the following day and got it up and running again. He kept me informed throughout the process and showed up as promised. I'm extremely grateful for his reliable service - my home is now warm and quiet once more.

I requested a quote, but was met with rudeness when asked what I wanted. Given that your company advertises services, it's unusual for the customer experience to be this off-putting. To add insult to injury, I also called two weeks ago seeking a quote and was completely ignored. This lack of follow-through suggests poor customer service.

I was looking forward to a good experience, but they failed to follow through with their promise of a callback to collect a part that ultimately wasn't even needed.