Do Right Rooter Drain Specialists , 24/7 Drain & Plumbing Services

The technician arrived at the appointment time, introduced himself, and asked me to describe in detail the problem I was having. He promptly serviced my grease interceptor and drain, and cleaned the area when the work was completed. I appreciate professionalism, and that is the service I received. Great job!

I have a rental property in Joliet. We had very old cast iron drain plumbing that had developed a crack and all of it needed to be replaced. I do not live in the state so I was trying to coordinate the consultation and repairs with this company and the tenant. Joe was the office administrator that I was working with. He did a fantastic job getting the consultation set up with my tenant and was really concerned with getting me all the necessary information to get started. He also had my schedule in mind and asked how I preferred to be contacted (via phone or e-mail) so as not to disrupt my schedule too much.

Brian was the tech that came out to examine the plumbing and was able to send me pictures and videos of what all the problems were with the drain plumbing. I spoke with him on the phone and, since I was going to be at the rental the following week, set up a time for him to show me in person what he suggested to be done. I agreed on the work and he was back later in the week to complete the job. The work took exactly the amount of time quoted and there were no surprises. He even helped diagnose a problem with my well system and installed a new pressure switch I had acquired at no extra charge. Brian has a great attitude and it was a pleasure to have him around the house for the time of the repair.

This company by far surpassed my expectations and I would absolutely have future work performed by them and recommend them to anyone I know. They took the time to clearly explain everything to me and were very understanding of the fact that I was not at the property through most of this. Great job!

I used them to inspect my sewer system. Very responsive in a short time frame and worked with our schedule. The technician was prompt, polite, and educational about our situation. Vicky, who scheduled the appointments, seemed to really care about my issues and worked to make sure I had what I needed.

Based on my experience, I highly recommend their services.