Reviews of local pros in Bridgeview, Illinois

Our air conditioner suddenly stopped working at night. I called Jerry, who arrived just 15 minutes later. Within an hour, he had it restored to full function with no extra charges or unnecessary repairs. He was extremely courteous and showed great expertise. I'd highly recommend him without hesitation - his service exceeded my expectations.

This company's professionalism is lacking, making it a waste of time and resources for anyone considering their services. I had a furnace circuit board replaced a month ago, but it's already malfunctioning. When I called to have someone come out to examine the issue and assess the previous work, I was informed that their warranty only covers 30 days - meaning I'd be charged another service fee for them to return, plus the cost of redoing the job. The representative, who apparently hung up on me when I expressed my discontent, claimed I was unfair and complained about the time I called (9pm on a Monday) despite their advertised 24-hour service.

It's worth noting that after posting this review, my husband received a call from the same representative, who not only disputed my claims but also accused me of lying. This is unacceptable and shows a clear disregard for customer concerns and honesty.

I'm running a bit behind on this review, but I wanted to get it up ASAP. Two months ago, when I got home at 6:45pm, I found my house freezing and the furnace blowing chilly air. Luckily, someone showed up within 45 minutes. The technician was very knowledgeable and priced the service quite reasonably for an after-hours call. Given the prompt response and friendly price, I'd highly recommend 24 Heating & Cooling - I'll definitely be using them again in the future.

I reached out to 24 Heating & Cooling after hours yesterday and was told they'd reopen in the morning. They scheduled a visit for this morning, saying I could let my unit thaw overnight so it would be ready when the technician arrived.

The guy showed up right on time. I was happy to see that he was the same person who had come two years ago - you can tell by his work and how long he takes with each customer. He quickly identified the problem, told me I was low on coolant, and topped it off. He also warned me about Freon being phased out soon, which is why the price had gone up this time around.

We'd discussed replacing my unit in the near future before, so he gave me a quick rundown of what we'd talked about last time. The timing might be worth considering now that the coolant's getting pricier and prices are likely to rise next year. I actually met them through one of my clients who uses their services, so I've been giving them a try ever since.

What really impresses me is how well they take care of things - attention to detail, knowledgeable staff, great customer service. And the price isn't too bad either; they don't advertise much, but you can tell it's fair.

We were thoroughly pleased with their AC service installation. The process was swift and hassle-free, and the unit has performed perfectly since its installation. This company exceeded our expectations and we'd confidently suggest them to anyone seeking a reliable new air conditioning system.

I've worked with 24 before and didn't hesitate to reach out again. The team is top-notch - from the receptionists to the installers. For my two recent installations, they arrived promptly, showed respect, and demonstrated expertise. Any queries I had were addressed promptly and professionally. Overall, a great experience with no issues.

We hired them for our 27,000 sqft parking garage LED lighting installation and were impressed with Alberto, Eric, and Oscar's professionalism. Their attention to detail and commitment to quality far exceeded expectations. What set them apart was their thorough cleanup after the job, a level of organization typically not seen in subcontractors. The results speak for themselves - thanks for a great experience!

I hired them for air conditioning issues, only to have it blow warm air again a month later. The first technician came, filled the AC with 3 pounds of freon for $320, but that was just a temporary fix.

When I called them back, another tech showed up and ran a pressure test for $300 - which didn't even fix the problem. Instead, he told me I needed to replace all 30 feet of copper lines, which would cost $2750. Something didn't add up.

I was skeptical about both technicians' work, especially the second one who seemed more interested in charging me than finding the real issue. Luckily, I got a second opinion from another HVAC company that checked my entire system and found the problem - a faulty coil inside the furnace that was under warranty. The repair cost me $950.

The experience left a bad taste, especially since they had previously provided good service 4 years ago when I first bought the AC unit. Now, their reputation has been disappointed both by me and my family member who recommended them to me.

I hired them to inspect and potentially fix a gas issue at my home, but what I got was a subpar experience from start to finish. Jared showed up promptly and installed a new thermostat that we had already purchased ourselves. He also bled all the radiators, which helped alleviate some of the pressure issues.

However, just four hours later, there was a sudden water burst in the boiler system. I contacted the emergency number and spoke with Jerry, who claimed he hadn't touched the boiler but did bleed the radiators. The pressure reading at that time was 30, significantly higher than the recommended level of less than 20.

Jerry agreed to return on Monday to assess the situation further, but he didn't show up. I repeatedly reached out to the company, only to be met with radio silence. It wasn't until a week later, when Jerry texted me again, that I finally got a response from Maggie, who stated someone would come visit on Friday.

Jerry then claimed that he wouldn't charge for another visit because we had already paid him $150 for his initial work. He insisted that since only the radiators were bled, he wasn't responsible for the subsequent water burst in the boiler system. I pointed out that the physics of the situation dictates that pressure must be released to prevent a water surge when it's not accompanied by water.

Jerry refused to acknowledge this and claimed that all problems arose after he left. He also stated that he wouldn't fix any parts or replace anything, despite our having a 5-year warranty. This lack of accountability was disappointing, especially given the company's initial promise of "loyalty and trust."

Things only got worse when I spoke with Bonnie from the company on the phone. Instead of addressing my concerns in a professional manner, she yelled at me and claimed to already know the whole story because Jerry had told her. She refused to listen to my questions or take any responsibility for the problems caused by their negligence.

Throughout this ordeal, I've been left feeling frustrated and let down by the company's lack of concern for customer satisfaction.

This company is top-notch, thanks to Jarek's professionalism throughout the process. He delivered on-time service, replacing a 29-year-old heating and cooling system with a new one on May 1, 2017. I'd highly recommend them to everyone; they exceeded my expectations.

I wouldn't hire them again. Their work has been hit-or-miss, often falling short of expectations. I've found them hard to schedule with and not very reliable. What initially impressed me as a new customer seems to be their primary selling point - but don't trust that. My elderly parents were also roped into hiring them, which was a mistake. Last year they installed a component touted as brand new, only to discover it had been used before - even having its serial number scratched off.

I hired 24 Heating & Cooling to install a garage heater, but it didn't last long - it started leaking water from the exhaust vent and ended up going through my roof. I've been trying to get someone from the company to address the issue for ages, but no one ever responded.

To be honest, this experience left me unimpressed with their service. If they don't stand by their work, there's no point in doing business with them. I'll share pictures of the damage and poor workmanship on my own website, so potential customers can see for themselves.

However, it's worth noting that the issue was eventually resolved when Bonnie from 24 Heating & Cooling contacted me directly and sent a check to cover the cost of fixing the roof leak.

"24 Heating & Cooling did a fantastic job replacing my furnace yesterday. The technicians were punctual, courteous, and thoroughly explained the process. Extremely satisfied with the service and would definitely recommend them."