Reviews of local pros in Brookfield, Illinois

We have used Suburban Plumbing a few times now and each time they have been a great help. This latest time was an emergency with a water heater replacement and Mike had us back up and running with hot water quick.

I needed a new kitchen faucet because the one I had was leaking badly. I called Suburban Plumbing Experts, and a technician came out the same day. He wasn’t able to obtain a new faucet for me that day, but he came back early the next day with the faucet and installed it. Great service!

I called Suburban Plumbing Experts the same day and they took care of everything quickly and professionally. They handled the village permit, installed the water meter, and left everything clean when they were done. The whole process was smooth and stress-free. Super professional team — highly recommend!

Donnie spent 3 days on my house with several issues involved : fixing main sewer line, digging 25 feet, sinks, and toilets. He is proficient, knowledgeble, patient, fair, kind, and professional. He explained everything thoroughly and double-checked every imaginable problem and solution to fix my issues. I also want to thank his right hand man Alex who without complaint worked non stop and even scrubbed and cleaned my sink when he was done! I am truly grateful and blessed that there are still honest and hard working, decent people in this world who do not mind getting dirty and helping others so graciously. GOD BLESS YOU...thank you!

Highly recommend. We got 3 other quotes from local businesses. One of them didn’t even want to take a look at the problem before giving us a quote. Another one is very expensive. Suburban Plumbing gave the most reasonable quote detailing the urgent and non-urgent issues. Professional, friendly and fast.

These guys came to my house today to setup a clean out station.William Koonce and his crews are very knowledgeable, and professional. They know what they are doing, they did the right job and finished in around 4 and a half hours and they jet cleaned my main sewer line with reasonable price. I love what they did and I would recommend these experts to consumers.

This morning we had Mike and his helper out to repair our ejector pump and to replace our water meter. In and out within an hour. Reasonable pricing and will gladly use them again. Thank you!

Mike was beyond amazing! He came on time, gave me a lower price that I was able to afford two weeks before Christmas, as well as had the job done in 5 minutes! I couldn’t have been more pleased with the services I received.

I've had a slow draining bathtub for years that finally got to the point of having a half filled bathtub after showering. Donny was my tech that came out (can't remember his assistants name unfortunately) but in less than 2 hours had my pipes snaked & tub is now draining great! He advised me that at some point I'll probably have to change the original larger pipes below that the tub leads to as they are 76 years old which isn't cheap but for now I'm good. Also the girl that I spoke with to set up the appointment was very nice & very accommodating for the scheduling of the appointment. The pricing was fair and I couldn't be any happier with Suburban plumbing

Mike and Bob answered our call for a plumbing issue on a Friday afternoon, and were super professional and kind. They were prompt and explained everything, and left the house in better shape than they found it. This was great service and we will definitely have them back to help in the future.

These guys were great! They snaked our line, replaced the toilet, and put in a new bathroom sink.

Everything went super smooth, and they were friendly, fast, and really knew what they were doing. I’d definitely call Suburban Plumbing Experts again and recommend them to anyone who needs solid plumbing work.

I called Suburban Plumbing to fix my leaky bathroom sink and everything was fixed beyond my satisfaction within 48 hours! Donnie's plumbing experience shows—he was polite and communicative throughout the whole process. The fix was thorough and the sink has never worked so well. I'd use Suburban Plumbing again!

Mike came out to inspect and service my sewer line and did a fantastic job. He was on time, professional, and took the time to explain what he was seeing and what my options were without trying to oversell anything. I left the visit feeling much more at ease knowing the sewer is in good condition. I’d definitely recommend Mike and his company for any sewer work.

I had a sewer backage on Tuesday night 12/10/25. Icalled Mike and told him about my situation and he said that he would be out the next morning at 8 am. He showed up on time with a coworker and took care of my problem efficiently and told me all the steps he was doing so I would understand what was going on. They were very professional and knowledgeable. I will definitely be calling Mike again if I need plumbing work. Very reasonable prices.

Mike & Matt were very professional. They were scheduled to disconnect my gas dryer, turn off the gas & cap the line. Very please with their services. We will definitely use Suburban Plumbing again & also refer future customers.
TKS

I highly recommend Suburban plumbing. We called for an emergency where sewer water was coming from our drains in the basement. Mike and Bob were knowledgeable and were able to pin point the issue. They explained to us what they did and why we needed additional services for example the jet cleaning. The prices are not as high as other companies and can finance a project. Overall service was quick and efficient. I am glad to do business and will contract them for further projects.

I found Suburban Plumbing to be of great value. The plumbers did a great job. They know their craft and are very thorough. So much so, that I have used them twice. The first was for a bathroom leak detection and then plumbing repair at my 88 year old mom's house. And then for a toilet repair at my own home. Each time, Suburban Plumbing did an excellent job. They were professional, courteous, knowledgeable, efficient, and were willing to answer any questions I may have had. I will use this company again for any plumbing issues that I may have!

Mike was prompt, professional, and very helpful during a stressful situation. We had a ruptured service line that required emergency attention, and he made himself available quickly. He also took the time to meet with the city alongside us, which we truly appreciated. His communication was clear and he demonstrated strong knowledge of the process and requirements. I would confidently recommend Mike to anyone looking to swap out lead service lines for copper.

Mike, Maro, and Alex are AMAZING!!I can't praise these guys enough! Great customer service ad great work for a reasonable price.
New catch basin, new sump pump, fixed existing wall whole and re-hung outside post to the way it should have been originally!
As a bonus, they empty a big waste can of my stuff!
These guys did a lot of work all in one day.
Thank you guys!

We had a major plumbing issue in the basement of one of the properties we managed. There was a backed up sewage line and left easily a foot of waste on the floor that needed to be disposed of and sanitized. One plumber told us we had to find someone to clean it up (which was odd to me because that seems like a hazard of the job) and then we called a second plumber and he could not get past a few feet with his scope. Mike and his team was able to clear the line all the way to the street and cleaned and sanitized it in a few hours. It has held great for a few months but we need a more permanent solution that the landlord cannot afford at this time but we will be using Mike and his team to help us when the time comes.

From the time our 8 unit condo building was opened in 2016, until 2023, we had zero problems with plumbing. In late January 2023, after we had just gotten home from a trip to Tupelo, our main floor (we have a “duplex down”) kitchen sink water began rising on its own from drain water from upper floor units. My wife and I were like an old-time bucket brigade, running gallons from the sink to the powder room toilet to keep the water from cascading over our cabinets and onto the floor. We had a plumber come out and run a rod from under our kitchen sink into the main drain pipe, which started a drain flow of water again. This problem unfortunately returned in October 2023 (when we were just about to leave for vacation), as well as July and September 2024, July 2025 and most recently on November 3rd. Despite previously using two different large plumbing companies, none of them could locate where our building’s main 4” drain pipe was located (using metal detectors and cameras). So effectively each time they rodded from our kitchen, they were punching a small hole into the grease blockage, with the hole slowly closing back up.

So we hired Suburban Chicago Plumbing Experts this time. They not only identified the problem, but also identified where our main drain pipes were located, and then went on to create new external clean-out pipes for our building so that now any future blockages can be gotten to easily. Suburban spent three hours using unique hydrojetting equipment which has a truck-based water heater furnace to melt away all of the grease which was clogging our line. And unlike most other plumbing companies, they also have their own vacuum truck, and sucked all the grease out of our front yard’s underground catch basin. I can’t recommend enough their expertise, their specialized equipment, and their attractive pricing. A terrific combination and value.