Plumbing reviews in Caseyville, Illinois

Professional, reasonable and outstanding customer service.

Easy to work with! Great job!

Fast, efficient, reasonably priced!

Will definitely use R and M again when needing our septic emptied!

R&M always does a very great job through and professional all the time

R&M provided fast service and were very courteous and professional . Highly recommend!

Absolutely tremendous, timely and professional

This company has been great! They are quick to respond and very professional. I would recommend them to anyone who needs sewer work done. Great job

I needed my septic tank pumped out and they were there the next day. Very courteous. Thank you.

I couldn't be happier with the knowledge, courtesy and fair price that R and M provides. I'd recommend them over and over.

This company has serviced me several times and I will continue with them. They are professional, kind, courteous, and take the time to educate you on caring for your septic system. That in itself can save you thousands later down the road.

So pleased and thankful for the work provided by Chuck and his co-worker! Timely, courteous, professional, and fair. Chuck spent the time to educate me on how to do upkeep on our sewer lines to prevent tree roots from coming back. I highly recommend R & M and will definitely use them again!

Charles and Jared of R & M Sewer did a wonderful job with my septic tank. My son had neglected it for many years, but now it’s like new again. You can’t even tell that they were in my yard and everything works well now. They explained everything without rushing so that I could understand it. They were very reasonably priced too for the above and beyond level of service they gave.

I called this company and they set up an appointment for the very next day. Super friendly, efficient and knowledgeable!! They didn't mind all my questions or me watching the whole process of cleaning out my septic tank lol. I'll definitely be a repeat customer!!

Absolutely a wonderful experience during a really stressful time. First of all, they got me in the same day I called. I appreciated that as I couldn't use any water in my house due to sewer backup. They got here, assessed the situation. Fixed my problem and then quoted me a price that was unbelievably low - don't tell them that :)
They were polite, showed up on time, courteous, respectful that I was on a work call and then super quick. I would highly recommend them for a fair honest price and great service.

Excellent company. Very professional and knowledgeable...

Hired Koehne Plumbing to hook up a sink, reset a toilet & repair 2 leaking faucets in our older farmhouse. Thrilled with the service and fair price! Mike was professional, personable, & completed the jobs quickly. I'll definitely be calling Koehne again!

Would not recommend! Have been trying to get the guy to do the job since January (almost May now) I have always made the call to them to see what the status was... Well, was told today that it'll be 3-6 months before they can even start...AND! they'll need to give me a new bid..😳

Our water heater suddenly went out and we needed a licensed professional for a diagnosis and replacement under our home warranty. Our home warranty recommended someone who was unavailable for at least a week. Koehne was recommended by a friend and we were fortunate to get someone in the next morning between 8-8:30 am. Mark was here before 8:30! He was VERY polite and informative! He was also very mindful of our carpets surrounding the closet in which the heater is located (in our living room above our crawl space). He made sure to avoid letting any excess water get onto the carpet and I also noticed he took the towel we had put in to soak leaking water last night and cleaned up the tile floor in our entryway after taking the old water heater out!! When I had to take my dogs out he was calm and caused no alarm for either dog (but especially the one that has more issues with strangers (more specifically men)). The new heater was delivered quickly and efficiently. I REALLY appreciate the fair pricing, professionalism, promptness, and quality work performed. HIGHLY RECOMMEND!

Called and was fortunate that the technician had time to service my concern. Shaun did and excellent job on explaining and fixing the issue. Than you!

I wanted to have some plumbing done in my basement. So I called Koehne.

I have some knowledge as my step father back home is a licensed plumber. He’s in another country, so is unable to do the work. I was in athletics which became fruitful as a career so I should have learned from him but did not.

Had them come out, when I started asking logical questions the guy they sent (didn’t give me a business card) got so startled he begin using words like “extravagant” and “pricey”. Speaking about the job.

Then left telling me he would send a quote.

He didn’t even take a measurement. Which he would have to because work goes by square footage.

Do not waste your time.

Edit since you can’t respond to the business response.

All lies, complete lies. I’m now doing my own bathroom, because oh wait I know what I’m doing. And you did not send the boss, he stuttered more than anybody I’ve ever met doing business with.

They are scam artists.