Tree reviews in Caseyville, Illinois

Had dangerous tree damage from high winds with large limbs dangling. Jay's Tree Service promptly came out and took care of it. At the same time, they removed a nuisance tree that is damaged every time we have high winds. I have been a customer of Jay's Tree Service for many years and they never disappoint. Their goal is excellence and complete customer satisfaction.

My experience with J's tree service was excellent! From start to clean up was flawless. The crew was polite, professional and ensured the job was completed to my satisfaction. What a great experience. Thanks Josh!

Long review: I had one tree trimmed and a second tree and it’s stump removed. J’s did a poor job. They over sprayed wood chips from the stump material and over filled the crater. The roots they left were in plain view on top of the stump chips. I called them and informed them about the roots and they took care of MOST of them. But in the process of doing so they cut my cable and WIFI line and didn’t tell me. It’s hard to believe they didn’t know it; large pieces of orange and black cable was on top of the area they removed the roots from. I also told them my yard was really high where the tree was removed because there was too much root stump chips left as filler. They said the yard needed to settle and it would level off. I waited a few months and called again to ask them to please call me. I asked them to call me directly because my husband was not engaged with the project. They never did. After a few days of not hearing from them I called again and learned they came to my home, unscheduled, spoke to my husband. I called again after this, and asked if someone would please call me back; they never did. I called no less than 4 more times and finally I asked to have the owner to please call me. The secretary said, “Ma’am he said he’s not going to get you any dirt...you’ll have to do that.” Dirt? What? I called again and this time I was told, “Josh said he’s not going to call you; now I learn that Josh is the owner. I had no clue that too many wood chips prevents grass from growing. And while my yard is more settled, the extreme amount of wood in my yard will not allow my grass to grow. As customers we don’t always know what to ask and it was deceptive for him not to disclose how wood chips suppress grass growth. Also, it is not professional to not call your customer back. Cutting the tree is only a portion of the service. I paid more than $2,000. I would have paid for dirt and the cost to dump the stump chips elsewhere. The best compliment a customer can give is a referral. I can’t and do not recommend J’s without telling you to pay close attention, and know when you’ve paid him he’s done. I used a local business and got stumped!

It took a few weeks for the crew to get to my yard, but I am glad I waited. It is becoming rare when a service exceeds all expectations, but J's Tree Service did just that. The foreman was very professional, and made sure his crew left my property just like they found it. I highly recommend them for tree trimming and big bush/brush removal.

I contacted J’s a few years ago to cut down 2 trees in my yard. They were prompt with giving me an estimate but it took almost a year for them to get back to me with a date. The storms in other areas took precedence over them getting to my trees. That’s understandable. But I tried again last year and they couldn’t schedule a date so I gave up on J’s😞

Be careful if you decide to hire them. They operate their machinery recklessly.They hit my car, took off and Josh, the owner has been blowing me off for almost 2 months and even blocked my email. I was able to locate the workers here in Houston and when I approached them they were aggressive. The front office won’t answer any calls either. Just know if they damage something they won’t pay for it….sounds like a liability and not worth hiring them.

Excellent service! I had a great experience with J's Tree Service! They were very professional, and did an awesome job removing two trees in my back yard that were very close to my house. They also removed a stump. Their clean up process was top notch also! I recommend them to anyone to have trees, and stumps removed.

Despite a minor snafu with the scheduling/appointment date, my experience with J's tree service was awesome! The tree removal crew was very pleasant, professional, and efficient...they removed 3 trees (including a very large maple) and trimmed a 4th in about 2 hours! From start to clean up was good. The crew leader introduced himself and also had me check it out after they were done to ensure the job was completed to my satisfaction. The price was very reasonable and they offer a 10% military discount. Sam who came out to do the consultation/quote and Casey in the office provided great customer service as well...great job all around! I definitely recommend this company and I will use them again in the future if the need arises!

We had a big tree removed. It did take a few weeks for them to come out but I think that everyone is so busy. We didn’t mind. All the crews were extremely professional and job was done in a quick and timely matter. Stump removal turned out great! All the guys on these jobs was so customer friendly and hard working. I would definitely recommend them to anyone who needs a tree cut down.

Our tree has been a troublemaker for years, and sadly it didn't disappoint for these guys either... the location of my house and tree is crazy tricky, and Js guys, and J himself did a masterful job of ridding us of this troublemaker. We couldn't be happier with the overall experience! Will definitely be using them again in the future.... Attention to detail, safety and your property was very high on their concern list!! We highly recommend them!!

J's is the ONLY tree company you'll need to call. Today we had our 50+ year dying/very hazardous old oak tree cut down by J's. I cannot believe how fast & precise they cut it down! They were here at 8am & done by noon. This tree essentially covered our entire front yard, shaded our 2 story house & filled their whole truck! For reference, they had about a 20x60' area to work in with our power & internet running under the canopy. These pictures don't do the job justice. This was a job that another long standing local hazardous tree removal company wouldn't even quote a year ago! And the price to remove & grind it was SIGNIFICANTLY lower than the competition. Trust me when I say J' Tree Service is the only company I'll ever work with. I highly recommend J's, these guys are absolute pro's!