EasyFix Solutions LLC

Prompt response and prompt time of service. Bob was great. Replaced all four rollers on my dryer with in about an hour time. The price is pretty reasonable as well. I would use them again.

Let me start by saying that I don't like giving negative reviews, but I'm disappointed and unhappy with the service from Easy Fix Solutions. I needed refrigerator repair. Two guys named Bob came out to my house and said that I needed a new computer board. I gave them half down with the agreement to pay the balance in 2-3 days when the part was supposed to come in. Let me stop here and say that Bob was very nice. They were late to the appointment without calling to alert me. When I called him, he was very apologetic and gave me his ETA. They came out, changed the board and two days later, the refrigerator isn't working again. Before he left, Bob said that he will follow-up within a couple of days. We'll, he didn't and I called him. He made another appointment to come out and look at the fridge, and again, no call, no show. I called him and he said that he was busy and wouldn't be able to make it over. By the way, this was on a Friday. He asked if he could come on Saturday. I already had plans because I was expecting him on Friday. Mind you, I have no food in my refrigerator or freezer. Since Bob couldn't make it on Friday, he sent someone else. He came and I love that he wore plastic booties, except that he had them on outside and walked into the house with them on. Anyway, he looks at the fridge and said that I need a thermostat and he would bring it on Monday. We'll, it's 9:07p.m. on Monday and I have yet to have a thermostat installed in my refrigerator. I also have not heard from Bob or anyone else at Easy Fix Solutions. I have called and left messages as well as sent text messages, no response. However, I do still have a broken refrigerator that I paid to have repaired.

Quick, efficient service. Bob replaced all four dryer rollers in about an hour. Fair pricing and great work. Would use again.