Sears Appliance Repair

V poor service. The technician came but couldnt repair the motor or refused to repair the Ac motor.
I had to pay $600 for the motor to the building maintenance guys. So this insurance is virtually uselesss for me.
I demand a compensation for the expense that I had to incur to replace the motor

Our dryer was over heating, called Sears to have it checked out, when the technician came he promptly vacuumed the part removing lint that was stuck causing it to over heat and left; I then began to wash clothes noticing now that my dryer was only drying my clothes for about 5 minutes then stopping…. Called Sears back… tech came out, a few days later….prior to his arrival which was suppose to be between 3-5, it was now 5:00, he called to let me know “he was stopping for an oil change” at which I had no other choice then saying “ok, whatever” when he finally arrived he said “oh I forgot to plug in the moisture sensor last time I was here” this was before even looking at the dryer…. Fixed the problem and left.
Think twice before you call Sears again to come out to “fix” anything, they aren’t what they use to be

The technician was timely in his arrival and in his repair of my oven. He was kind and professional. He was very knowledgeable about the job at hand. I appreciated his professional response in getting the job done.