Ignite Chimney and Fireplace Company

As a Realtor, I only work with service providers who are reliable, knowledgeable and professional. Allen is exactly that & more. A true professional! Honest, responsive, detail oriented & clearly an expert in his field. His pricing is very fair. 5 stars for Allen/Ignite Chimney & Fireplace!

Ignite did an excellent job. I needed a new dryer vent placed in, an existing vent to be corrected, and our fireplace cleaned. They did a fantastic job on all of these projects. Their prices are reasonable, their staff are all professional and kind, and the work that was done was clean and done well. I’ll keep coming back for regular fireplace cleanings and any other chimney work I need done in the future. Definitely 5 star service.

I hired Ignite on behalf of my clients after reaching out to Ignite and 5-6 other fireplace companies that were referred to me by colleagues. From the first call, it was evident that this company was well-organized, their staff were knowledgeable and friendly, and I felt confident proceeding with them. They were up front that there would likely be a charge for the first visit (this is typical), but the fee was not over-the-top...and besides, they are coming to do work, they should be compensated! They followed up to confirm scheduling and also made it easy to communicate via text if needed. Day-of, the tech Tommy was communicative about his timing coming from another job, and asked lots of questions before even arriving on site to be sure he had the right info, tools, etc. walking in the door. I accompanied the visit with my clients, and can confirm that Tommy is SO knowledgeable, took time to address any and all of our concerns and questions, and assured that everything was in working order. He advised my clients regarding their setup and showed them all of the options that would work best for them in their home. Post-visit, both Tommy and the office staff were accessible and responsive when my clients had questions regarding their selection options. Once ordered, the install scheduling was once again clear and easy, and the fireplace looks amazing in their home. As someone who works with a LOT of contractors, inspectors, etc. I feel that Ignite stands out in their professionalism, responsiveness, and follow-up. Their pricing is also not only fair, but transparent. 10/10 would recommend and will continue to do so for all clients in the future!