Constraction reviews in Chicago, Illinois
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Hector did a great job and had great suggestions on additional preventative maintenance tips. I will definitely use Vlean Air Doctors again.
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Exellent job....Ofer and his men were very friendly and professional ! Perfect and super clean , covered and tarped everything ! I am OCD and I would recommend this company to everyone !!!! Thanks again for everything ... Diane O.
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Hector was great. They were able to come out quick and get the job done effeciantly. We were very happy with the service and results.
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Great customer service. Team returned without my calling and performed additional work to ensure it was done correctly. Highly recommend.
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Very polite and efficient. I appreciated that they evaluated our current HVAC systems but did not try to talk us into any unnecessary add-ons. I would hire them again!
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Had a snafu a week after install, but Ofer, the owner, came that day to do the repair himself. His customer service is excellent, and he will match other quotes!
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Called for an appointment for an estimate the company told us 2-27-24 9am-12pm took the day off work nobody from the company shows we call them they say they forgot to put us on the schedule if we want to reschedule lol no thanks obviously not a reliable company smh
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I used Clean Air Doctors to put insulation in my house. They have done a wonderful job, very professional company. Will use your services in the future again!
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Just bought an older house and I was beginning to doubt my choice because it smelled bad and was so dirty. After the Clean Air Doctors finished, the place felt completely different. Ofer was on time, quick, and was priced right. Thanks!
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Ofer and team did a great job insulating and ventilating our attic. They clearly explained what work was to be done, answered questions, and executed beautifully. A good value and highly professional as well. Recommended.
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This place has lots of 5-star reviews, so I was shocked at the customer service & lack of professionalism I experienced.
Ofer (the owner) is quick to respond & will negotiate price. Everything went well during the cleaning until I noticed a screw was forgotten & there was dust on the floor. I took out a broom & the tech offered help, but it's obvious that cleaning up was not standard procedure.
After they left, I noticed that SEVERAL vent covers were damaged, there were marks on the walls & most importantly, when I installed a new air filter, within 15 & 30 min (see pics) there were HUGE PIECES OF DUST in the new filters. So now I'm wondering what I paid $250 for.
I called Ofer & he promised a refund because "it's not about the money". When I called to pick up the money, he refused to issue a full refund; he offered to redo it personally & a 50% refund. I declined & asked for a different offer. He refused. At this point, we were flat-out arguing. He kept repeating how he has lots of happy customers & even though it's "not about the money," I can't have a full refund because it was a service & it was in his opinion, a "90/100".
If he could, I'd gladly have him put back the dust he took out of our vents! I've been a small restaurant owner. If someone complained, a full refund is always an option; I'm not going to ask for the half-eaten food back as a stipulation.
Since calling him would result in another dispute, my parents went to the business. They don't speak English well & Ofer bullied them into redoing the job without the 50% refund he offered me. This time, his claim was that if we're still unhappy with the 2nd job, he'd give us a full refund. At this point, it's clear that he has no intention of giving us any of our money back & I've filed a complaint with the BBB. -
Clean Air Doctors replaced my HVAC humidifier after it broke.
At first there was a hiccup -- they called the day of the appointment saying that the schedule was backed up and they wouldn't be able to make it. However, after talking with the tech and explaining how difficult taking time off of work was, they came by that evening after hours and performed the work.
Tech was knowledgeable about the work and the different options available, and gave no nonsense estimates of the cost. Work was completed without fuss, within the estimated amount of time. New humidifier works fine.
Would recommend, would use again. -
Ofer and his team did attic insulation as well as installing a new AC/Heating unit in my home. Overall Ofer and his team are very professional and responsive at a very good price. Almost a year after installation Ofer and technician Thomas respond to any inquiry immediately. I highly recommend this team.
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They did a good job cleaning what they cleaned but they tried to take advantage of my girlfriend being there because I was busy working.
I ordered the $399 air duct cleaning special. They showed up on time with a heads up call when they were about 30 minutes out. Told my girlfriend that the coil needed to be relocated due to it being a fire hazard and would cost a bunch along with another fee for cleaning the furnace. Was going to be another $475 ontop of the $399.
A close family friend who’s been in HVAC for over 30 years installed the furnace. I called him to ask about the coil and he thought it was hysterical they said that but to send him a picture of the coil just in case they may have moved it. Sent him and some friends who work HVAC the picture to get a few opinions and they all said there is no fire hazard or anything to worry about with that.
The furnace cleaning was supposed to be included in the $399 according to the advertisement not an added charge like they were telling my GF. It’s probably better they didn’t touch it any more than their “inspection” though with what they were claiming about the coil. It also said free dryer vent cleaning I didn’t care much to see if they touched that although they did ask my GF if the dryer even worked.
I understand being that they are salesmen that they will try and upsell people any way they can. But it’s not fun having a paniced phone call from your GF worried about the house burning down or saying they want to charge a bunch more money for things while your trying to work and figured due to the good reviews you could trust them. And like I said they did a good job with the vents that they cleaned I was really happy with that part.
And just a suggestion for them, when you go to clean up it might be best to use the utility sink right next to the furnace as opposed to the brand new sink in the bathroom and leave a mess everywhere in the sink.
I’d probably use them again if I was able to be there to supervise or were able to have some one who can tell when a salesman is just blowing wind trying to get some extra money. -
I did my homework and I looked at 7 places, I looked at reviews and I'm glad I picked these guys. No pressure the quote online through thumbtac was the amount he charged, no hidden fees no pressure for extras. I told him what I wanted and he did it. He suggested some things to do if I wanted but no pressure and when I said no he said ok loved it. Did I mention he fixed my furnace humidifier for a hundred bucks, redid the electrical and water pipe as it never worked since I bought the house, now I finally have a humidifier for the whole house. Anyway 20 ducts Plain cleaning no bells and whistles like I wanted for 200. Nice guys smiled at the kids put on shoe bags and explained everything. I will recommend to anyone who asks for this service.
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The Clean Air Doctors did a great job. They were very professional and explained everything to me. They were on time, wore shoe covers, and cleaned up when they were done. They were very friendly and I would definitely use them again.
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I hired clean air doctors to clean the air ducts and insulate the walls at my beauty salon. They were very thorough and professional. I can feel the difference already.
I will definitely hire them again in the future! -
Although I specified an estimate before making any decision, they already wheeled in a big vacuum cleaner like device which I thought should be outside the house. The owner said it had a "HEPA" filter. We haggled on price for a bit, comparing other estimates. Since they were a small company and I was tired of getting estimates I decided to go ahead and have them get the job done. The whole very loud process took a couple hours but I didn't have to leave my house except to use the phone. I really don't know how dirty (other than cobwebs ...etc) my ducts were or if they really even needed cleaning. I received 2 pictures of one vent before and after. They were very prompt and courteous. $300 for the duct cleaning, dryer vent, some kind of organic germ killer and $100 for a reusable electrostatic filter.
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They came out for an estimate over two weeks ago and still nothing. Since my condo neighbor and I were both interested we expect two separate estimates. No emails no return phone called after I left a message. My neighbor actually got through and they said they sent the estimate they would send it again still nothing. If you don't want a job then let people know don't leave them hanging I would not recommend them.
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Ofer did a great job on our ducts. We had a very big problem with ours and he went out of his way to figure out how to resolve it. He talked me through the whole process and was very friendly. He came back a second time to ensure his job was done to my satisfaction. Big big improvement on our end and we appreciate a company that stands behind their work.
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I was so pleasantly surprised by the quality of work and the level of customer service. They, not only showed me before and after pictures of my ducts, but they also followed up with me a week later. A delightful small business that really does a great job. Happy to recommend them to anyone.