Deck Builder reviews in Chicago, Illinois

Service ✔
People ✔

Incredibly talented and a pleasure to work with.

BEAUTIFUL WORK!!! Honestly, just gorgeous.

Amazing quality - the best in the business! Truly transformed our roof!

Denise is amazing! She was professional, prompt and creative from start to finish. We never worried about any point of the design or install. She made our yard a true oasis. Couldn't be happier!

Loved working with Denise to spruce up our rooftop deck. She kept things elegant and simple and work was on time. We look forward to continuing to work with her for phases II this spring/summer.

Terrific owners and very creative, wonderful staff and we have been very happy with Botanical Concepts Chicago for over 15 years.

We have done a lot of work with Botanical Concepts. Not only designing and plantinc our garden, but also the construction of flower boxes, irrigation, lighting, flagstone decking, etc. Highly Reccomend!

Incredibly professional and talented team at Botanical Concepts. We have been loyal customers for over 14 years.

No idea what I did to deserve it, but today I came out to my car which was parked on West Belden Ave to find some workers from this company leaf-blowing near my car. It was clear that they'd blown some mud onto the side of my car already. Annoyed, I took a quick video, but chose not to address the workers directly. As I sat in my car, finishing up a text message, one of them came over and actively started blowing the dirt and leaves from the street toward my car. I've never interacted with these men before. I could not have done anything in that short a period of time to earn this malice. This was so strangely antagonistic. We have regular street cleaning days to take care of street debris, so this was absolutely unnecessary.

I had the privilege of working with Denise and Bianca on an extensive rooftop project with several levels. It needed to be modern, kid-friendly, provide areas for lounging, cooking, dining and kid playing. Botanical Concepts delivered a beautiful outdoor environment a timely manner and on budget. Denise had wonderful ideas that were incorporated throughout the process. Highly recommended.

We worked with Denise to create and execute a new landscape design for our front yard and we are so happy we did. As one can see in the first two pictures, our yard had no personality, with sad lighting, sad grass, and sad little bushes. She came into our house and looked around to get a sense of our aesthetic. She asked about any specific things we wanted. She then sent me a design mockup within about a week or so and called me to go over all the details. She had listened perfect to the few things we knew we wanted in our design and worked very hard to stay within our budget. During the execution phase, she was very involved; she was present on installation day and she ensured her crew knew exactly where everything went. However, more importantly, she helped navigate a really tricky (to us) unexpected problem that required a surprise job. Her crew handled it so well, running to a store to rent extra equipment and working really hard to get the job done. Denise and her entire team really went the extra mile and for what seemed like a really reasonable price. The 'after' pictures really still don't even do it justice. The final product is EXACTLY what we were looking for!

Very professional and I will definitely use them again.

Emtrak helped with the design and construction of my new deck. Karl made suggestion regarding details I had not considered. The craftsmanship is top notch. I highly recommend Emtrak.

The owner is kind but one of the worst companies I have ever worked with, they destroyed my closet that was under my back porch stairs and didn’t even fix it now I have water leaking into my house or even birds coming in. I’ve contacted them about it MULTIPLE times but they never responded after they said the would come multiple times but never did. Truly unprofessional. My entire family have been contacting them but they have not responded to anybody. On top of that the porch is probably one of the worst cheap qualities ever the stairs are literally falling apart without any help. My two year old sister literally touched the railing and it broke. What a shame I would never recommend this company to anybody.

We worked with Emtrack Construction to have our front porch replaced in Oak Park. The crew showed up on time, removed the steps to see what was needed, purchased the supplies and installed the steps and associated material. Emtrack Construction is price competitive and the people do great work.

WOW !! I have been in the construction industry for over 42 years and now retired I hired EMTRAK construction to remove a large old deck and rebuild a new one from scratch in Elk Grove Village.They are the best and go the extra mile to do a first class job and not charge the extra buck. Dealing with Karl was great and his word was his bond.You can’t go wrong with this family owned business.

Overall great experience! Emtrak built a deck on the back of my house. They completed in less than 3 weeks from the time Karol came out for an estimate, The team was very responsive, professional and efficient. I am very happy with the result, and will be using them for any future needs.

Our back porch needed to be replaced, and Chicago Porch Experts did a beautiful job. Matt was very responsive from the start, and Karl came out to discuss the project and provide a detailed estimate. They were much easier to work with than any of the other contractors we contacted for proposals, and the estimate was competitive. Karl also evaluated the foundation of an extension on our house and provided us with cost saving recommendations. The team was courteous and hard working. The demolition and framing of the new porch were very quick. The finishing took more time than expected due to delays on both sides, but the finished porch is fabulous. We asked for the porch to be screened in and since completion we have been out on the porch almost constantly. Karl even had his team hang a swing on our front porch when I decided I wanted it there instead of on the new porch. We would absolutely use Chicago Porch Experts again for future projects.

I do NOT recommend hiring Chicago Porch Experts.

I’m the president of a condo association for a 6-unit building; we have a three story deck for all six units. We recently hired Chicago Porch Experts by Emtrak Construction to redeck the third floor and then power wash and stain the entire porch. We had a terrible experience.

The primary issue is with communication and organization. The actual work, primarily the redecking, is good, which is saving them from a one-star rating. But they lack the organizational skills to work on a project of this scope.

I’m not going to list out every single incident, but there was a lot of miscommunication throughout the entire process that caused a ton of strife for the building. Lots of my emails went unanswered, and they refused to schedule anything, even when I’d ask for tentative dates, in favor of either showing up unannounced or only giving me 12 hours notice of when work would start. I have to give ample heads up to the building so that they can move their furniture and so that they know they won’t have access to the deck for the day. Despite telling them this, Chicago Porch Experts would not/could not accommodate this. They tried to make things right, I’ll give them credit for that, but it was not sufficient for the amount of issues created.

Out of all the contractors I’ve worked with in my role as president, this is the worst of them by far. I don’t recommend using Chicago Porch Experts if you’re a condo association or anyone looking to have larger work done past simple decks for single family residences.

Emtrack constructed our rooftop trex deck and did a fantastic job. Karl and his team had an excellent attention to detail to build a deck that has totally revitalized our roof space. Highly recommend!