Plumbing reviews in Chicago, Illinois

We were dealing with an unexpected crisis when a pipe burst cut off water to the entire house. Mr. Drake was assigned to the job and got straight to work on addressing the issue, which proved to be quite challenging in a residential setting.

He did a thorough assessment of the problem and made precise cuts into the walls and bathroom tile without generating any waste. After providing a reasonable estimate for the necessary repairs, Mr. Drake completed the job in under two hours, getting the water flowing again throughout the house.

Throughout the process, Blanton's communication system kept us informed about his arrival using text updates, which was helpful. What impressed us most was the technician's professionalism, courtesy, and attention to detail - even taking the time to tidy up after himself. Considering the circumstances, including a pipe burst on a chilly day in Chicago with snowfall, we were grateful for their service and can confidently recommend Blanton's as our go-to number for repairs.

The technician was pleasant, knowledgeable, and enthusiastic about his work. He effectively communicated the process and got the job done efficiently. After completing the task, he explained everything in detail and provided a thorough video review of the results. The workspace was left clean and tidy. I appreciate that he took the time to ensure a thorough completion of the job. Everyone involved seemed genuinely helpful and professional. While the price may have been higher due to the emergency nature of the service, my priority was having a reliable and competent technician who delivered excellent customer service.

Our tech, Jacob, did an excellent job, I'd rate him 5 stars. Unfortunately, the company fell short. J Blanton's service and communication left much to be desired - they frequently claim someone will arrive soon but never provide actual timing. We were told a technician would show up in 3.5 hours, yet it took nearly 9 hours for one to finally appear.

Edgar fixed my clogged sink, but we encountered some issues that required extra attention. He didn't want to leave until everything was resolved, which is impressive. The job was done correctly, and I appreciate the thoroughness.

We needed urgent help with a sewage-like situation in one of our bathrooms, bubbling up into the tub. Reaching out to J. Blanton was straightforward and easy. A technician arrived within 14 hours, which was impressive considering it was late on a Saturday night when we first contacted them.

Josh handled communication well from start to finish, keeping us updated on his journey and even liaising with our landlord to assess the issue. He showed respect in our home and took the time to clean up after himself in the bathroom that needed attention.

Given the challenging road conditions, Josh spent most of the day at our location, demonstrating dedication to resolving the problem despite the difficulties. We're grateful for his efforts so far, but still waiting to see if the issue has been fully resolved.

Thomas delivered top-notch service with a high level of professionalism. His punctuality and courtesy were particularly impressive, considering he arrived late in the evening but still completed the task efficiently within two hours. His work was done to a high standard, making him an excellent choice for any home services needs.

I had a solid experience with J Blanton. The pricing was fair and the customer support during the quoting and scheduling process was top-notch. When the technician arrived, it was within the promised time frame and they got the job done efficiently, completing three toilet installations in a reasonable amount of time. However, I did notice some areas for improvement - there were still some stray sealant spots on the floor and tile where the old toilets had been removed, as well as some minor scuffs and cracked tiles from handling the old fixtures. Despite these minor issues, I'm happy with the service and would definitely recommend J Blanton to anyone looking for new toilet installations.

Edgar is hands down the best plumber I've had the pleasure of working with. Getting him sent over on a freezing day saved me from disaster when my pipe burst and I was in chaos. Despite the urgency, Edgar remained patient and methodical, expertly guiding me through the process to prevent further damage by getting my HVAC up and running before I could take any more water in. His calm demeanor and professionalism were a huge relief – I'm extremely grateful for his help!

Ron did an amazing job. He put in a ton of effort to come up with a clever and lasting fix for our major plumbing problem. His work is top-notch and I've got complete faith in him - even my furry friend seems to agree!

I had sewer rodding done with an engineer who thoroughly explained what he was doing. He showed me the inner workings of our pipes and cleared out a significant amount of obstructions, including rocks and debris. The issue turned out to be caused by tree roots, which were blocking the flow. The technician demonstrated expertise in his field and did a solid job. His professionalism made the experience more manageable.

Anthony handled our water heater replacement promptly. His team provided excellent workmanship, clean installation, and transparent pricing options. We were impressed with their efficiency - we got a same-day appointment. Given my old house's complexity, I've had frustrating install experiences. Not this time; the job was done smoothly and professionally.

Bryan came to assess the situation with my water softener, asking plenty of questions and discussing options until we found a solution I was satisfied with. The next day, Michael arrived to install my new softener, hot water heater, and replace some old piping. He navigated the challenging stairs leading down to my basement with ease, completing the installations faster than expected. The work area remained tidy after he finished.

Both Bryan and Michael were courteous and knowledgeable. It was a pleasure having them in my home. My only issue during this process is that communication on the phone was sometimes difficult - both when I called the company and when someone from it reached out to me.

I've been a member of the No Drip Club at two locations for over two years now, and my experience with J. Blanton has been consistently excellent. Every appraiser, technician, and office staff member I've encountered has demonstrated in-depth knowledge, professionalism, and politeness. This latest visit from Carlos, Edward, and Gerardo reinforced this positive trend. With temperatures plummeting to -11°C, we thought we'd taken all necessary precautions in our new home, having moved in just three months ago. However, the poorly insulated interior plumbing ultimately gave way to the extreme climate conditions. Luckily, my wife was able to quickly turn off the main water valve; if she hadn't been at home, things would have been disastrous. J. Blanton responded promptly to my weekend call, and Carlos arrived within 3 hours - a testament to the tradition of reliable and skilled Chicago craftsmen he follows. When Carlos identified the likely cause of the issue, Edward and Gerardo arrived soon after to begin what could have been a major repair job. Thankfully, Edward quickly pinpointed the source of the leak and made the necessary repairs. While the cost was certainly higher than I'd hoped, it was far preferable to waiting a week or more for our home to become unlivable. Finding trustworthy professionals who know their business, provide timely service, and deserve respect is a rare and welcome outcome in this experience.

Narwhal Plumbing delivered top-notch service with their recent water heater replacement in Chicago. From initial contact to completion, everything was handled efficiently and professionally. The technician took the time to explain all options clearly, helping us select the best system for our home. If you need a trustworthy plumber in Chicago for water heater work, I strongly suggest giving Narwhal Plumbing a call.

Narwhal Plumbing delivered on time with a quick response to our broken water heater. Their technician was knowledgeable and efficient, leaving no mess behind. We appreciated the swift resolution and fair price.

Our experience with Narwhaal Plumbing was overwhelmingly positive. Jacob was incredibly efficient, honest, and resolved the issue promptly - we were fixed within a couple of hours. We would highly recommend their service to anyone in need, and if possible, request Jacob specifically.

Useful service, would hire them again.

They're genuine experts who deliver top-notch work, hands down.

I'd highly suggest Jacob's team for major tasks - they're up to the challenge. Looking forward to working with them again on future jobs.

They got it right from the start - very professional, no nonsense. They show you what they can do before wasting your time or money. Fair pricing and no hidden fees. Can't go wrong with this one, will definitely be back for any plumbing work.

Excellent experience, couldn't be more satisfied with their performance, highly endorse without hesitation.