All reviews for Roto-Rooter Plumbing & Water Cleanup

Root Rooter came out fast and took care of my plumbing issue with no hassle. Chris was knowledgeable, respectful, and explained everything clearly. Great service and fair pricing. Highly recommend.

My repairman, Joe, went above and beyond helping me with all the facts on what needs to be done. He was able to route out the pipe quite aways to clear a clog in a 90 degree 3 inch pipe turn. My bidet was installed incorrectly and damaged the bidet connection damaging the fill valve inside the toilet. This also caused a leak. And I understand every part of this. He suggested the type of toilet to provide a stronger flush to help. As a recently widowed 71 year old woman, I’m so appreciative. My family bought a multigenerational house recently with a big section of it that was rented out before I moved in to it. I’ve lived here a week and inherited some issues. Many, many thanks to Joe for his patience, professionalism and being such a nice man! I highly recommend this company and Joe!

Came out when they said on time. Showed me exactly where the problem was and cleared the backed up sewer line. Proactively inspected another line and solved a seperate clog before it got worse I was very happy. I had another plummer that came out making up stuff without even inspecting to see. Great work! No regrets!

We were having water backing up through our floor drain on a Friday night. Sean was on time and so friendly throughout the process. He listened to the problem we were having and then went through the steps to diagnose the issue. He laid everything out before beginning the work. He was very thorough and kept a clean workspace. Most importantly he fixed our problem. We were very pleased with the entire process and would use them again in a heartbeat. Thanks Sean!

I was very impressed with the Roto-Rooter technician, Tyriek. He clearly explained the issues with my kitchen line and catch basin. He and Adam, the camera operator, also described the cause and recommended solution to prevent future back ups and the recommended frequency of routine jetting. I appreciated the detail they provided and patience with my questions.

Roto Rooter was responsive, very detailed, and corrected our sewer failure perfectly. Mat Rackowiak, Tony Babila and Yory were a pleasure to work with, they are very professional and very helpful.
Very happy with Roto Rooter !

Israel and Mike came out to my daughters home at 10:00 pm and saved the day!!! They were kind, courteous and highly knowledgeable. They unclogged her toilet quickly and after made sure it didn’t clog again. Would highly recommend roto rooter….and ask for Mike and Israel!!!

Kevin was extremely AMAZING!!!!!!! knowledgeable, determined, professional. I would definitely used his services in future. Hopefully we don't have this problem again. Thanks again! You saved the day. God Bless

Leonard and Tony did an excellent job identifying the issue and creating a plan moving forward. I highly recommend these professionals.

Very fast and reliable service. Joe did an amazing job and he is very knowledgeable. He gave us some great tips to prevent further issues from happening.

Jorge from Roto Rooter came to my condo in the south suburbs of Chicago at 9 pm and installed a new leaking and stripped cold water pipe under my sink and completed installation of a new Reverse Osmosis system. He was professional, polite and efficient and the price was reasonable for the time of night and work that needed to be done.

We needed emergency plumbing services late on a Friday evening. They came that night and fixed the problem within 1.5 hours. Marquita was amazing over the phone made sure we had a tech come out that night. Tyler was excellent. He diagnosed the problem, explained steps to fix the issue, and kept us informed every step of the way.

Kevin was very knowledgeable and courteous. He and his partner, Israel, did a wonderful job. They were efficient and cleaned up after the work was completed. They gave great suggestions as to maintaining our drains as well. Very thorough.

I wanted to take the time to express what a sincere pleasure it was to have someone come in who I did not feel was trying to take advantage of me and my family. Khaden really explained everything well and was super helpful. He was particularly patient with all of my questions. I will definitely use you guys again.

We had an emergency and they sent over Khaden quickly and he was very upfront and professional while fixing all of our issues in a timely matter. Very happy with all services provided! Would definitely recommend. 5 stars

Patricio (#2029) was amazing. He came to unclog a mainline from the bathroom. He was able to get 15# of debris out of the line! Super friendly and great customer service, would recommend to anyone! Extremely grateful for his fast service on a Sunday no less!

I needed a sewer drain cleaned on a Sunday. When I called Roto Rooter they set up an appointment right away. Unfortunately one of their staff called in sick and it got pushed back but they kept in communication and had someone else to my house a little over an hour past my appointment time. Awesome recovery! Sam , the technician, did a great job. He was professional and polite and explained what he found and what he was doing. It took a little less than 2 hours to get the tree roots out and water draining. Im very happy with the service I received both from the company and from Sam!

They did an excellent job they were prompt efficient clean respectful and overall did a very satisfying job They answered all my questions every step of the way.I would recommend this crew to anybody.

I was in dire need of a kitchen
repair, and Israel, the technician, truly went above and beyond to help me. He showed up promptly, spent several hours along with Kevin and Patricio to diagnosed the issue. They worked diligently to get everything fixed. Israel professionalism, kindness, and dedication really stood out — it’s rare to find someone who cares this much about doing the job right. I’m so grateful for his help and wouldn’t hesitate to recommend him and the company to anyone in need of reliable service.

I had Roto router come out and Yuri was my guy, he was awesome he helped me find the clean out in the front yard and I am able to do laundry and take a bath again, thanks so much! I would highly recommend him very nice man and took care of my problem quickly!

I just want to say Karim and Azzy were top notch technicians. Very very professional, and very nice people as well! I can tell you that I have had some plumbers I have hired in the past, but nothing beats the work Karim and Azzy did. These guys busted their butt all day, the reassured up everything will be fixed and good to go today. So I was able to get a peace of mind knowing that these guys were here to save the day. Whoever their boss is, please give them a raise or a bonus because those two deserve it 150%. And if I ever need to call Roto-Rooter I will be sure to ask for both Karim and Azzy. Thank you again guys, you have no idea the ammount of stress that is lifted off our shoulders.