Reviews of local pros in Chicago, Illinois

The cleaning crews we had (Lupe and Leticia, first time for a deep clean; Lupe and Erica second time; Wendy and Maria third time) did a good job. Their office however was unresponsive to emails and phone calls to reschedule our fourth appointment. We assumed they'd show up today and were instead no-shows. I have heard from other who've used them of their experiencing similar issues re: communication and no-shows, as well. We are moving forward with selecting another company with better communication and management, even if it means paying a higher fee. You pay for what you get.

Unfortunately I did not have a good experience with this company. I found them on Nextdoor and they were able to accommodate a last minute request for a regular cleaning so I was very grateful they could fit me in so quickly. I have a 1 bedroom condo, its always kept very tidy and clean, however I had guests coming in town staying with us and I did not have time to do a full cleaning (bathroom, dust, wash floors, vacuum). The two women arrived early, they were very pleasant. However the quality of work was not good. After they finished, I checked the bathroom and noticed they had not touched the shower. I asked them to clean it before they left while I took a work call, and after they left, I checked it again and noticed that they did not clean the shower basket and the cap to the sliding glass door was missing. The cap is on the handle on the sliding glass door, it is loose and falls off occasionally when I clean the doors so I assumed it fell off and they placed it somewhere but it was no where to be found. So now I have a missing cap on my shower door. Also, there was black hair all over my floors, and stuck in piles. I had to re-wash all the floors myself. I have a bar cart in the dining room area, looks like they just cleaned around it, and didnt bother to clean underneath - its on wheels so its not like it has to be moved at all, its just like cleaning underneath a table. Part of my floors looked untouched. Same with my credenza which is on high legs - nothing was cleaned underneath. Its like they just did a surface clean which honestly wasnt what I needed since I keep my place pretty clean anyway. My rug (1 of only 3 small area rugs in the whole place) was also not vacuumed well (still popcorn and crumbs from my husband the night before visible) - I ended up using their vacuum myself before they left to do a better job. I spent about an hour and half after they left cleaning up black hair and redoing all the floors, and cleaning the shower again. SO disappointing, I was trying to save time and ended up doing it myself anyway. When I called to say I was missing the cap, they said there was nothing they could do. So not worth the frustration.

Absolutely outrageous prices for very basic, surface level cleaning. They just attempted to raise rates on me for the second time in just a few months and now charging $100 for my tiny studio apartment that takes 45 min to clean. You can find way better cleaners at much more reasonable rates.

We hired them to clean our new condo, we have had the floors done and the apartment painted. We need to move next day, so I met the crew when they arrived and gave a list of things that I really needed for them to take care off, including cleaning the front door frame, disinfecting the kitchen and Cleanning the closet to make sure next day would could move in. There was a crew of 4 ladies. I came back around 3 hours after and they had already finish, but oh surprise! The front door was never touched, so I took a look at the KEY spaces to be able to move next day. The kitchen was also dusty and dirty from previous owners, I had to end up cleaning it myself with multiple Clorox wipes, they all were Almost black… next I checked the closet and off course , ALSO never touched, the dust was all over, so same thing ended cleaning myself… 2 hours after of REAL DEEP CLEANING, I got done 50% of the job that we paid Ana’s maids to do!! They charge us $280 for a VERY POOR JOB! My husband texted them about how disappointed we were and a very respectful way and never got an answer! On top of everything, next day, I was needing the broom that I purchased the morning before the Cleanning was scheduled and it was gone. I text them saying that maybe they took it by mistake. The answer was “we checked our broom and we don’t have your, they must have throw it away. Over All VERY DISAPPOINTED, we felt taken advantage off, the service they provided should not cost more that $140 or so. I would have been more than happy to pay the $280 if The “DEEP CLEANING” was actually done! :/

Services: Moving-related cleaning, Standard cleaning, Deep clean, General housekeeping
Positive: Professionalism, Quality, Responsiveness, Value

I have been using them since I move to Chicago 8yrs ago and they do an awesome job cleaning my condo. I haven’t had any problems with them. So far I love them!

The cleaners are actually nice , great and thorough but due to the manager , They have deceptive practices when it comes to financials. They were charging $40 per hour per person but will send 4 people to your home unknowingly so they can get the rate up for a small apartment. That's not how you do business or keep customers. It's wrong and deceitful. Also there is no real business accounting with invoices , etc.

I was very impressed with the professionalism and service of this company. Both the roof techs and the office folks are very responsive and a pleasure to work with. My repairs were done on the day they promised - even though it was a pretty miserable day to be up there working. Juan and his crew showed up early and stayed late until the job was finished. Five Stars.

$190 for estimates?that's crazy.

Their drivers will speed to cut you off.

Great roofing company there work is incredible!

As a licensed general contractor myself, it was a pleasure working with this company. Very responsive and finished a big job in record time.

I've never had a bad experience with this company. They do great work good prices and know how to make a customer happy. If you need any work done on you home I highly recommended I ve always worked with Memo

They were over to do the job, and stole the jalapeno peppers I had growing in my garden. No joke! There's certain ethics that should follow a business and petty stealing is not one of them...

We've uesd this company many times over the last 8 years. Over the last year and a 1/2 that they've been very busy they've ignored all warranties! They did new construction project for me more recently that that started leaking they wouldn't fix!

Brothers roofing and construction are a awaome company they helped my wife and I out when we didnt have the funding for the rest of the shelthiand Jack is a awsome guy to talk to and will go out of his way to help anyway he can I defently recommend them to anyone needed roof repair done

Had my roof done by them in 2008, huge water leak 2009 damage to 2nd floor, never paid for damages, came last year same thing roof damage celling damage, again this year they charged $1000 to paint roof to up keep the warranty, never paint the roof agin roof and once more yet another roof leak and more damage this year . currently with BBB, next step is court !

They installed roof about ten years ago and called them back for a small roof job and they kept giving the run around. I reached out to them in August 2020 and it is now December 2020. called their dispatch guy game me an appointment NOV. 24th day before thanksgiving holiday. they called and told me its a holiday can we come next week. No call so far and no show. Very unprofessional company. Please use your own discretion when hiring them out.

Brothers recently did some work at our condo association, replacing our roof partially. I was very impressed at how hard their crew worked while on the job. They were also very communicative. Most importantly, they are integral. A crew-member accidentally scratched a window when they brushed up against it with a concrete tile. Brothers accepted responsibility for this, and compensated my wife and I for the damage.

I will suggest that if furniture needs to be removed to do the work, that you take a picture of the setup, and send it to the crew, so that they can put things back where they go post-job.

As a home inspector in Chicago, I see a lot of flat roofs. I am very happy to report that Brother's Roofing installed one of the best installed and properly detailed roofs on my building that I have ever seen. They performed a complete tear-off of several layers before the installation of the proper underlayment and then the rubber membrane. The detailing around the parapet wall and coping stones was very well done. They were even able to reduce the typical rise in the roof just above the gutter. My roof drains so much better now.
If you need a flat roof, these are your guys!

Crazy Chicago winter weather (Damn 2020!) ruined my roof and gutters, and who came to the rescue? None other than Brother's Roofing! Thank you guys, great job fixing my house and my garage!

Brothers Roofing did a fantastic job on our roof when we had it redone in 2022. Recently we had a leak in the roof which turned out was from our neighbors roof (our roof was not the problem). Memo came out immediately after we called (same day), diagnosed the problem and fixed our neighbors roof and our roof within the week. Did an excellent job. They are honest and efficient and do high quality work. Would recommend to everybody!