Reviews of local pros in Cicero, Illinois

Great plumbing store. It appears to have all you plumbing needs. Large showroom with many different brands on display. The staff are knowledgeable and can answer all your plumbing questions. 🇺🇲

I came in after calling to confirm they had a furnace ignitor for an older furnace. They were the only place in the area that had the ignitor, and really the only place open past 6PM. The guys were really helpful and informative, especially when I came back to the store after asking why the ignitor didn't have the correct connector.

After a forehead smacking moment, the guys showed me the ropes in stripping and fastening my existing connector to the ignitor. Overall, the guys at Algor were friendly, helpful and knowledgeable in helping me with my quick furnace repair.

They have almost everything you would want for your plumbing needs. Quality is excellently to customer service is very good, but the prices are a little bit High. I guess you may for what you get.

These guys are awesome! The part I needed was almost impossible to get. So they helped me make the part by retrofitting parts! They took the time and helped me out In a big way. Thanks Guys!

Very good quality products lot better than your average stuff found at the big hardware stores. These people know their plumbing stuff!! Very helpful and not pressure on what to buy.

You’re better off buying online and waiting 1-2 days for the part. They over charge more than double for parts

My wife and I bought a Bertch Vanity from Algor for our first floor powder room. The vanity is beautiful and Bernadeta was wonderful to work with. She guided us through the entire process and helped us choose the perfect vanity for our home. I will be going back to Algor for all my home remodeling needs. I recommend them to you as well.

Great customer service. They know how to make people feel good about asking questions to get what’s needed to get the job done right. Thank you Carlos amd Alex. Great team!!!!

Can't get to talk to the salesman who needs to authorize a credit for returned goods. Counter staff was friendly and as helpful as they were allowed to be. This was my second visit about this issue.

Horrible customer service!
Extremely overpriced ,
Went to return some items because I found $40 cheaper online. I got chasticed by the entire crew behind the counter starting with the manager.
I explained to them the their price for the same exact part elsewhere was 40 cheaper.
Last time I checked it is not a crime to save money!

Would highly recommend! They helped me pick which water heater was best for my home and at reasonable cost . Delivery man was helpful and respectful. Please consider algor before going to name brand stores.

Working with Bernie to buy a toilet, tub, faucets, and everything else you would need for a bathroom was a first for me, I have never remodeled anything. My brothers and I chipped in to remodel my parents master bath and all of us were nervous at first given our inexperience. I'm somewhat of a negotiator, so my siblings deferred to me to do the buying and what looked to be a daunting task, was one of the easiest shopping experiences I have ever had. Now that I know what I should be looking for (I'm not quite a veteran, but am certainly far from a novice) I have since seen the exact same products we selected for a higher price at a place in the city down the street from my condo on Lincoln.
I can't wait to take advantage of my new found knowledge later this year when I'll be back for a new bathroom of my own. Provided my equity loan gets approved :)

Very helpful. It is basically what I call "old-school" service. 5 stars out of 5.

The owner and the staff are welcoming and offer such a high level assistance for all of your needs. I tell all of my family and friends to go here. The big box stores can't even compare to Algors!

I came here with my mom because we were looking for a toilet and bath tub and Mike was very helpful we bought 2 toilet and a tub. This is where it get complicated. My mom didn't like the first style for upstairs and she like this other one but we ended up returning it as well because of the gap was too big. My mom talk with Mike saying that we would like to return this one for the first style and he agreed to it but once I got there he change his mine and didn't want my business and he yell. Great place but not coming back ever again and we are remodeling 3 bathroom and he lost business. I recommend avoiding this place if you return alot because they don't like it at all

Only been here 2 times for small repairs, but the guys there are WAY better than the big box stores. Both times I went in with questions and photos of what I was trying to do (my plumbing skills are limited) and both times the guys at the counter were like, boom, you need this. On my second trip I was looking to buy cartridges for my bathroom faucet and the guy at the counter says, "no, here this is what you really need" and sold me a couple of springs with rubber seals for 2 bucks and he was right. I will absolutely continue to go here.

They could have sold me a $500 dollar part. But all the guys there helped figure out that it was a $35 part I needed an it was an easy fix. That’s how you run a legit business. Thanks Always cooking back.

This place has terrible customer service manners, and they mark up the prices on the parts over 60% I sent my Brother to find a Pilot assembly for me and they wouldn’t allow him to send a picture to see if it’s the right part

I had high hopes for this place before going there in person. I found Algor through a list of dealers for a plumbing fixture company I really liked. I called ahead and spoke to a very nice receptionist who encouraged me to come to the showroom and check out what they had. I typically get my fixtures from Studio 41 so I thought it might be a nice change of pace to support a local company.

We went to the showroom (modest size but cool layout) and spent about 30 minutes looking at everything before we requested to speak with a sale’s representative. When the rep finally came, he made it very clear that he was not interested in helping us by giving us dirty looks and not really paying attention to what we were saying. Ultimately, he did recommend a fixture that would be better than the one we were initially planning on buying — though he disappeared to “look at catalogues” for nearly another half hour.

When it came time to talk price and placing the order, he became very cagey. He gave us a flat price for all of the fixtures but no guarantee of when they would ship. As a designer, I asked if their company would offer trade pricing. He said yes, but “only for certain things” and he would not tell me how much the trade pricing would be.

At this point, I knew that I was going to get scammed if I tried to place my order here because they he would not give me an honest trade price. I ended up placing my order at Studio 41: I bought the same Grohe fixtures, all in stock, and for $700 less than what he had quoted me! Unbelievable!

If you are a contractor looking to bulk-purchase plumbing roughs or HVAC equipment, then Algor is probably a good choice for you. Otherwise, if you are a designer or just a homeowner trying to buy some fixtures, then you should consider buying them someplace else. Check out their showroom, but do not trust them for fair prices if you are looking to buy.

I called Algor to inquire if a pedestal was in stock. At first, the receptionist who greeted me was friendly and courteous; no complaints here. I was then transferred to a salesperson who was extremely rude and condescending. He refused to help me even though I was being nice and cordial. My advice is not to be immediately hostile towards a customer even if you think someone is playing a "joke" on you, which I was not. I do not recommend doing business with Algor as the salesperson did not approach the conversation with respect and decency; instead, he approached the interaction with anger and hostility. I am open to being contacted by Algor to rectify this situation to help Algor improve its customer service.

The customer service is amazing at this store. From the moment I called to explain my situation they were all are very friendly and honest. At the store I spoke to Carlos who is very knowledgeable and he explained to me the problem and the options available and I followed his suggestion. I highly recommend coming here!!

Previously, I had gone to another plumbing supply store in Morton Grove and they were not as knowledgeable.