Flooring reviews in Des Plaines, Illinois

I had a wonderful experience with Scharm Floor Covering. I used them to replace the flooring in my kitchen. Fred came to do the measurements and Herberth installed the flooring. Both of them were efficient and most importantly paid attention to details. The installation by Herberth was perfect. I will definitely use them again.

Fred and Kristy were great to work with for my carpet, and Sile + his crew did a fantastic job on my new hardwood floor. Strongly recommend.

Very nice, cozy place. Great selection, professional staff. Recommend.

Great people to do business with. Very knowledgeable very honest.

Great options. Make sure to review all the details with staff to avoid miscommunication.

We love our flooring from this company.our whole family has been buying flooring from this company for over 40 years

Amazing customer service, I went in with a friend to help her pick out some carpet. Not only we they extremely helpful but also extremely knowledgeable.

Fred and his whole staff are marvelous. They have been taking care of 3 generations of my family for over 30 years.

Great store. Nice people. Ask for Kristy, Luanne, or Matt. Fred has been there for a long time. Great local business. They have access to Nova Floor, Raskin, Johnson Hardwood, and a bunch of other products.

I loved working with Fred! Great showroom selection, they took the time to explain the differences between each product, so we were able to confidently make the right decision!

I had many questions about new flooring. The clerk I spoke to was very knowledgeable & answered my questions. An expert installer will call me & will come to my home to measure & give final quote. This is really good service! Very personalized.

Scharm was wonderfully knowledgeable and also had a great selection. They were patient and really took their time during our consultation. I highly recommend them as a local carpet company.

We had Scharm look at a shower flooring issue we had. Many other companies looked at the issue and wanted to tear out my entire "like new" shower. Scharm studied the issue and said they had a solution which required no tearing up of the shower and they fixed the issue. I am a perfectionist and found that Scharm exceeded my expectations for the work they did at our home.
I would highly recommend Scharm for any work to be completed and have found, where many companies today have inexperienced workers who take shortcuts, Scharm does a thorough job the first time and they do not have to return to fix an issue they left or created.
If you are looking to have a project completed and want a someone to do an exceptional job, I would strongly recommmend Scharm.

What a Wonderful experience. When i walked in the showroom to my hardwood floor being installed. I never realized how many versions of carpet there is and the poor quality that Menards and Home depot sold compared to the quality that they give you. All of the people made this a great experience. I never felt like I was being up sold. I will definitely use them again :)

I came in there looking for a special transition for a job I was working on. The woman that was working there was extremely nice and very helpful.
She helped me to come up with a solution for what I needed.

Fred's team installed a runner on my staircases and other carpeting accents for my hardwood floors. They did a great job and the small touches like binding on the carpet look great. Would definitely recommend for anyone looking for a small business experience versus a big box store.

We moved to our home two years ago and are slowly working our way through our improvements list.
Scharm continues to be a valued partner. Last year when we needed to replace the worn out stair runner (two levels including two landings) and the transformation was amazing. They are very professional and easy to talk with about ideas and concerns with regard to materials, budget and an efficient timeline for completion. This year we wanted to address our tile flooring that had 20 years of ground in grime in the grout as well as several cracked tiles. Matt and his crew made all of the repairs, deep cleaned the tile and grout and worked with us to select and complete the perfect color seal for the grout lines. The transformation is incredible! I wish I did this two years ago. It looks like a brand new floor! Additionally, the floor will now be easier to maintain. I look forward to working with Scharm on our next project.

We had carpeting in two bedrooms done just last week and it was a great experience! Quality product, very respectful and helpful installers, and good communication about timing and follow up to make sure we were satisfied with the install and product. The installers moved the furniture out (we got the little things) and moved it back, making sure it was in the place we wanted before they left - such a small thing that really means a lot! Highly recommend!

I have bought carpeting and flooring from this company. They are easy to work with and have decorating ideas that are so helpful in making choices. Their installers are amazing. Quality all they way. This is the only store I would buy my flooring from! Highly recommend.

I went to Scharm for a stair runner after seeing how great of an experience my mom had with Scharm. Luanne was very patient with me and helpful as I selected some samples (they have a fantastic selection to pick from). It was nice that I was able to bring samples home to see how they looked with my stairs. Fred came out to measure within a couple of days and two installers came to install the runner within a couple weeks. It was a fast and easy process. The installers did an amazing job and were very professional. I love the new runner and would highly recommend Scharm.

Very helpful in the store. Showed different options and styles. installation was done in one day and the installer was a great person. the kitchen floor looks beautiful. I get many compliments . I had my living room and dining room done by Scharm and it also was a great experience. They are helpful and know their products. I would recommend them 100%