HVAC reviews in Des Plaines, Illinois

I recently needed to replace my rental property's furnace and air conditioner, so I started looking around. After doing some research, I settled on American Standard equipment after reading an article in Consumer Reports that showed it to be one of the most reliable systems available. I found WeatherGuard Heating and Air Conditioning online along with a few other companies. They're actually an authorized dealer for American Standard products. Once I spoke with Dharmen from WeatherGuard several times - I later learned he's the owner - I decided to go with them. Dharmen and his team seemed genuinely interested in my needs, were knowledgeable about their equipment, and offered a lower price than what three other companies quoted me. The installation process was done very well, and it looks great. Most importantly, it performs exactly as promised, being both quiet and efficient. The technicians assisting with the job were also excellent. They explained ways to extend my system's lifespan and provided tips for tenants to save on utility bills by adjusting their usage patterns, including setting up a programmable thermostat they installed for free as a gesture of appreciation. Overall, I highly recommend WeatherGuard Heating and Air Conditioning if you're in need of new equipment or just require repairs. They seem like the best option out there.

WeatherGuard has left a lasting impression on me, and I'm excited to share my experience. I highly recommend them without hesitation.

My story began during the COVID-19 pandemic, when my air conditioning unit suddenly froze solid, causing damage inside my home. Given the challenging circumstances, finding a reliable service company was crucial. WeatherGuard stood out from the competition in several ways:

Firstly, they were accepting new customers, which set them apart from other companies I contacted. They also had availability to schedule me within a week or less, and when I called, they came the very next day.

From the outset, I was impressed by their exceptional customer service. Jig, the CEO and main point of contact, has the best customer service I've ever experienced. When his partner arrived with him, they conducted diagnostics on my units and provided expert guidance that prioritized my needs. They didn't try to sell me anything, being transparent and straightforward in their approach.

Initially, we were hoping for just a fix, but given the age of our units and the potential instability of the repair, replacement seemed like the best option. Jig made this decision easy for us, keeping costs reasonable and offering accurate recommendations. He also ensured that what you see and pay is exactly that – no hidden extras.

It's worth noting that WeatherGuard prioritized safety and cleanliness during the pandemic, taking extra precautions such as wearing masks, maintaining social distancing, and cleaning their shoes before entering my home.

The installation process was seamless, with two installers, Adam and his partner, arriving promptly and getting to work without delay. They were focused on the task at hand, working efficiently for approximately 7 hours. After the job, they cleaned up thoroughly, leaving my home in a tidy state.

However, just a few days after the installation, we encountered an unexpected issue – a loud sound emanating from our unit at night. I was worried, but Jig's exceptional customer service again came to the rescue. He guided me through possible solutions via email and phone call, and when the problem persisted, he sent his team out to diagnose and fix it without charge.

What struck me most about WeatherGuard is their commitment to following up with customers and ensuring complete satisfaction. Even before the issue arose, Jig checked in on us, demonstrating a dedication to our experience that's rare in the service industry.

In conclusion, my journey with WeatherGuard has been nothing short of exceptional. I've found myself thoroughly impressed by their customer service, professionalism, and commitment to doing things right. If you're searching for a reliable company, look no further than WeatherGuard.

After working with this company several times over the past two years, I've been consistently impressed with their performance. They set a high standard from the outset, offering good communication and professionalism. What truly sets them apart is their attention to detail and commitment to quality - not just on the job itself, but also in terms of pricing. A recent experience that stands out was when they diagnosed a water leak in my furnace, choosing to repair the motor housing rather than replace it entirely. This cost-effective solution saved me a significant amount.

I found myself in a tight spot one day and reached out to Weatherguard for help with an air conditioning problem on a sweltering day. They were understanding and got the job done immediately. Since then, I've been sticking with them for all my HVAC needs, including replacing our furnace and air conditioner with top-notch American Standard equipment. The team is extremely knowledgeable and their techs are upfront about what they'll do, working efficiently to get the job done. I learned a valuable lesson from using larger companies in the past - I can now confidently rely on Weatherguard for any HVAC concerns or questions.

I'd highly suggest this company. They've been taking care of my HVAC units for years, and Jig's team has done some top-notch installs and services. Prices are very affordable. What impresses me is that Jig takes his time to explain the issue and possible fixes, ensuring you understand before proceeding.

We've had a major issue with the unit in our newly purchased home, but the owner really stepped up to help us out. They were super accommodating and got back to us right away. Their team dug deep into the unit to figure out what was going on, which is more than we could have asked for. The service was top-notch - they kept us in the loop every step of the way. What really impressed me was how personal it felt; we got a real sense that our business mattered. We're so glad we found them and will definitely be back for future work, plus recommend them to anyone who needs help with their HVAC.

I tried several air con firms who just couldn't spot the issue with my place, so I gave Weather Guard a shot. They came out and nailed it on the first try - diagnosed the problem straight away. The guy was transparent about his findings and costs, giving me all the lowdown before getting started. His prices were more affordable than other companies I'd contacted, and the work itself was top-notch. It's still chugging along like a charm. Highly recommend Weather Guard for any heating/AC needs - thanks!

We've relied on WeatherGuard for our annual maintenance checks the past three years. Every time we call, their staff provides clear explanations of potential issues and preventive measures. They address all our questions and consistently exceed expectations to help our home. They're prompt, accommodating, and reasonably priced. Overall, a reliable choice for HVAC services – I highly recommend them for any homeowners in need of this service.

This company exceeded my expectations in every way. They responded quickly, with a call from the owner himself who checked his schedule before sending someone over. The technician, Beck, was incredibly professional and took the time to explain everything clearly. Overall, a fantastic experience that's left me highly recommending this business.

I recently turned on my air conditioning for the first time this week, expecting a chill in the house given the mild weather. Instead, I found out it wasn't working properly. Online research led me to WeatherGuard, whose price for the service call seemed fair and the repair costs were even better. Turns out, we had a burnt wire due to neglected coil cleaning and pressure issues causing the wires to burn. The technician explained it in simple terms that made sense to me. The final cost was significantly less than I anticipated. Now, my AC is blowing nice and cold again - great work from WeatherGuard.

WeatherGuard has won over our trust as our go-to heating and AC service provider. Just two weeks after a spring tuneup from FourSeasons, our air conditioning stopped working. FourSeasons estimated it would take a week to fix the issue, but their quote was sky-high - I felt like they were trying to take us for a ride. My wife and I started searching for alternatives.

That's when I discovered WeatherGuard online and got in touch with owner Jig. He arrived promptly and not only fixed our unit but did it at a significantly lower price than FourSeasons would have charged. You can tell Jig is genuinely invested in his customers - he's kind, down-to-earth, and clearly prioritizes getting people back up and running before the heat gets unbearable. I'm impressed by WeatherGuard's exceptional service, so I'd highly recommend them to anyone looking for reliable and affordable heating and AC solutions.

I've been working with WeatherGuard for over a year, and when I moved into my new place, I was hit with some major Furnace & A/C problems. They showed up promptly on a Friday night to tackle the issue. The guys spent five hours figuring out what was wrong and making improvements until they pinpointed the source of the problem. It took them all night, but by 10pm, everything was working smoothly with flashlights in hand. What impressed me most was their transparency - they kept me informed about every step of the process and even gave me credit for some of the labor time since they had to make a few trips back to their shop for tools and parts they didn't have on hand. Jake and Eddie were friendly, knowledgeable, and made a great impression both over the phone and in person - I won't be looking elsewhere from now on!

Good service provided by this company, they're very responsive and have reasonable prices, would definitely suggest them to others.

My 20+ year old AC gave up on me in the middle of a heatwave - what a disaster!
I called around, but only one company responded quickly - Jig from WeatherGuard picked up my call within minutes after leaving a message. The others took ages to get back to me and two completely ignored me.
After getting quotes from four different places, I was blown away by how much more expensive one of them was compared to WeatherGuard - it wasn't cheap, but Jig assured me he'd get the job done fast. The other companies were talking weeks, which was terrifying given my home was 90 degrees at one point.
Jig and his team turned out to be reliable as promised.
They showed up on time, were pleasant and knowledgeable, and finished the job ahead of schedule - they even left the place spotless like it was before they started.
I'm incredibly satisfied with their service and would unreservedly recommend them to anyone. Thanks a million, Jig and WeatherGuard!

We've had WeatherGuard Heating handle our air conditioning and furnace repairs, maintenance, and replacements at two properties, and they've consistently demonstrated great value in their pricing. Their flexibility with our tight schedules is also impressive. Most recently, they installed a new air conditioner without increasing our costs – they even upgraded us to a better model. I'm thoroughly impressed with the service and feel like we were treated as valued customers throughout the process. It's refreshing to see a company prioritize customer needs over profits. For anyone searching for reliable heating and cooling contractors, WeatherGuard is an excellent choice. Their professionalism and attention to detail are noteworthy.

Here's a rewritten review:

Jig and his team from WeatherGuard did an excellent job replacing my home's furnace and AC unit. They provided quality equipment at a reasonable cost, which was a big plus. What impressed me most was Jig's knowledge and attention to detail - he kept me informed throughout the process and followed up several times to ensure everything went smoothly. I'd highly recommend WeatherGuard for future maintenance needs.

I found myself in a bind when my old furnace gave up the ghost at the start of a scorching heatwave. In a state of panic, I hastily researched options and contacted multiple companies. One was a blatant overcharge artist, another was almost as expensive without any clear justification, one seemed suspiciously cheap to be true, one completely ignored me, and then there was WeatherGuard - the perfect fit.

Jig from WeatherGuard took the time to explain their pricing structure in a way that made sense. He shared his reasoning behind recommending American Standard products and answered my questions promptly. Before I even finalized the deal with him, he called to let me know the exact furnace model I needed was available in stock.

We worked together to decide on the features I wanted and which ones to skip - no high-pressure sales tactics here. The installation happened the next day, and Jig took the time to walk me through the process so I understood what was going on. After his team left, he checked in twice to ensure everything was working smoothly.

I'm thoroughly enjoying my new furnace and air conditioning system. What impressed me most was WeatherGuard's commitment to building trust through transparency, honesty, and integrity - qualities I wish all companies would emulate.

We've been working with WeatherGuard for years, and we're consistently pleased with their attention to detail and professionalism. Jig and his team are very approachable and take the time to address our questions and concerns in a clear and straightforward manner. They always aim to provide the best solution that fits our budget and needs, and their follow-up is excellent. It's reassuring to have a team on our side that prioritizes customer satisfaction and workmanship above all else. Their commitment to excellence has earned them a permanent spot on our list of recommended contractors.

Jig and his team were fantastic. Jig made sure I understood the scope of work, and his responses to my questions were always prompt and thorough. When we encountered an unexpected large expense, Jig handled it professionally, delivering high-quality results that exceeded our expectations. We're grateful for their exceptional service and professionalism.

WeatherGuard exceeded our expectations by far - they handled my in-law's unit replacement with impeccable professionalism. The team arrived promptly, were reasonable in their pricing, and ensured a smooth process. Jig Patel, the owner, demonstrated exceptional leadership, adapting to last-minute changes and prioritizing his clients' comfort above all else. He even arranged for space heaters to keep them warm during the temporary replacement. Without hesitation, I wholeheartedly endorse WeatherGuard for any heating and air conditioning needs.

These HVAC experts are top-notch. Found them through a referral and couldn't be happier - even my mom-in-law approves. Great job, keep doing what you're doing.