Reviews of local pros in Des Plaines, Illinois

4.8 based on 1693 reviews Back to the listing
    5

    He arrived promptly and showed great professionalism, explaining his work to me. He went straight to the furnace and got to the bottom of the issue. Thankfully, the problem was resolved without any further issues. The new thermostat he installed worked seamlessly and I'm impressed with the service. Mike's team truly stands out - their expertise and courtesy make them the go-to choice for home services.

    5

    Jose from Home Comfort fixed my leaky furnace and did an excellent job. He worked efficiently, explaining every step and ensuring I understood the process. His professionalism and attention to detail were impressive, getting my system up and running quickly. Highly recommended.

    5

    I'd rate this company a 6-star experience. The technician, Michael, was extremely knowledgeable, efficient, and personable. He performed an outstanding job preparing our furnace for winter, inspecting it thoroughly and ensuring everything was in working order. I have complete confidence in their ability to handle all my heating and cooling needs. It's reassuring to know they're just a phone call away, providing a level of service that's both convenient and comforting.

    5

    We got a new tankless water heater from Home Comfort 10 years ago. Lately, it's been acting up - making weird noises. We called them again and Michael came out the next day to take a look. He checked everything over, did some routine maintenance, and we were back in business.

    5

    Great experience with this company. They took the time to understand my issue and provided expert guidance, far exceeding what other companies have offered in similar situations. The technician showed genuine knowledge and professionalism.

    5

    Craig showed us exactly what was wrong with the heater and booked the necessary replacement in a timely manner, giving an estimate of when we'd be fixed. He's clearly competent and easy to get along with - exactly what we needed for our visit today.

    5

    We had a fantastic experience with Bill Morris and his team from Home Comfort. Our existing central air and gas furnace were worn out, so we did some research before deciding to upgrade to a high-efficiency heat pump and backup natural gas furnace. We got a quote from another company beforehand, but ultimately chose Home Comfort for their competing bid because it was cheaper and came with superior Lennox products that impressed us.

    The team at Home Comfort provided an excellent proposal without revealing their competitor's price, which made our decision even easier. The installation team were professional and friendly, handling the large new heat pump through our narrow gates and doorways with ease. They spent over 12 hours replacing our old HVAC and furnace, including installing a new return vent without damaging our drywall. Their attention to detail and care for our property was impressive. We highly recommend Bill Morris and his team at Home Comfort!

    5

    David Roman did a great job in fixing my furnace, keeping me updated every step of the way. Being able to heat my home again was excellent. I'm very happy with his service and would definitely recommend this company to others.

    5

    Home Comfort got it right on Christmas Day, addressing our HVAC issue promptly without pushing extra equipment. We appreciated their straightforward approach, which was a welcome change from what we've experienced elsewhere. The technician's focus on finding the root cause, rather than selling unnecessary parts, showed us they value honesty and customer trust.

    5

    We've been using Home Comforts for years and had a pleasant experience today. They handled routine maintenance on our furnace, which was also a good opportunity to replace a part that needed it after a previous visit. Since the part wasn't available, Craig made sure we wouldn't be left without heat while waiting for it to arrive. His professionalism, friendliness, and clear answers put my mind at ease. I'm confident in their service and will continue to rely on them in the future.

    5

    We had Jose` and Michael visit us for our furnace check-up, and both were friendly and courteous throughout the appointment. They conducted a meticulous inspection and left no stone unturned. I was thoroughly impressed with their work. Although we're currently considering replacing our old furnace, the cost was slightly above our budget. Still, their exceptional service earned an 10/10 rating from me. We'll definitely be using them again for future maintenance on both our furnaces and air conditioners.

    5

    Matt is super nice and a pro. He got our humidifier hooked up to our heater and walked us through what he did afterwards. Plus, he fixed a tiny leak we had before. We're really pleased with the job.

    4

    I was impressed with Home Comfort's pricing for a new customer and their availability. My technician, Elliot, was friendly and had a positive attitude. He took the time to explain what he was doing and listened to my concerns about the history of my furnace. In addition to routine maintenance checks, Elliot helped me fix a leaky PVC exhaust pipe I'd installed.

    The only thing that kept it from being a perfect experience was when I discovered a water leak in the collector box after they left. It's an important component that I wouldn't have known about if Elliot had mentioned it or included it in his report. Luckily, their customer support team responded quickly to my texts and photos of the issue, but it would have been better if it were brought to my attention before I went into the furnace myself.

    5

    Michael Olsen did an excellent job on our property today, servicing both furnaces and flushing the tankless water heater. We've been satisfied with their work for several years and would wholeheartedly endorse them – they truly delivered exceptional service.

    5

    Called Home Comfort for boiler trouble. Showed up early and identified the issue - basically explained it in simple terms. Needed to replace the pump. Temporary fix until the new one arrives. Travis was polite and professional like always. Another reason I choose Home Comfort for my work, as they're reliable.

    5

    Travis and his coworker did a thorough job inspecting our furnaces. They identified an issue with the one on the second floor, which has been causing problems. Now we're getting quotes to replace our old furnace, having had Home Comfort install a new downstairs unit four years ago that's still running perfectly.

    4

    Here is the rewritten review:

    I had a great experience with David from Home Comfort. Initially, I called about maintenance for my basement heated floors, but somehow that got switched to servicing my boiler instead. Thankfully, the service was still excellent. What really impressed me was when David mentioned detecting gas and recommended someone to investigate further - he truly went above and beyond.

    5

    I found Home Comfort Service by searching online in my area. They were one of many options, but I'm glad I chose them. Michael.O came out twice - once to inspect my old furnace and another time when there was a problem with it. He was patient and professional, and the price was fair. He's a great technician - that's why I'd like to have him work on any future issues.

    5

    I'd like to express my gratitude to Jose Espana for his work today - he successfully resolved the issue with my furnace, which had proven tricky to diagnose without error codes. A thorough inspection and system cleaning revealed the problem, and Jose kept me informed of what he found, as well as potential future concerns. His demeanor was professional and polite throughout. The final cost was also a pleasant surprise. I would highly recommend Home Comfort and Jose's services - thanks for your excellent work!

    5

    Elliot is a standout - super nice and knows his stuff. He gave both HVAC systems a thorough once-over and broke down each step so we understood what he was checking. When one system was cycling erratically, he figured out the issue with the limit switch and fixed it on the spot. Prices were fair and they kept us in the loop about costs beforehand. We're sold - will definitely be using them again.

    5

    Adnan is the top choice for any HVAC issue - be it installation or repairs on existing systems. He did both on an old system last month. Adnan is extremely professional, courteous, and skilled at pinpointing and solving problems. He offers a fair price as well. I highly recommend him without hesitation.