Reviews of local pros in Des Plaines, Illinois

The team from Weather Guard were excellent, displaying a high level of professionalism and attention to detail. Their service was top-notch and offered great value - I'd definitely recommend them to others.

I had a fantastic experience with this company. The staff are extremely reliable and genuinely take pride in their work. They treat your home like it's theirs, offering top-notch customer service and follow-up care. Expect complete transparency - no surprises or hidden costs. My friend put me on to them, and I've since sent multiple referrals.

WeatherGuard embodies exceptional customer service in its daily operations. During a particularly harsh winter, our furnace suddenly stopped working. I contacted multiple companies, but they all focused on replacing the new furnace. I chose WeatherGuard instead.

The initial experience was smooth and satisfactory, with the owner arriving to assess the issue and attempting repairs. However, when winter hit again, the furnace failed once more. After trying various solutions, we ultimately replaced the entire drainage system, which resolved the problem.

What impressed me most was the persistence of Dharmen, the owner, in addressing my concerns. Despite his personal schedule, he would return my calls at odd hours, including 4 am and 11 pm, and never gave up until we found a solution. His dedication to resolving the issue and standing by their promise is truly commendable.

Dharmen's efforts were remarkable, with regular communication through email, SMS, and phone calls. It's clear that he genuinely cared about finding a fix for our heating problem. WeatherGuard's commitment to customer satisfaction and perseverance in solving issues is admirable. The team's professionalism and dedication earned my recommendation, as they delivered on their promise from start to finish.

I've had great experience with WeatherGuard, using them multiple times for various issues. Dharmen consistently delivered quick diagnoses and effective repairs. My AC now runs smoother than ever, thanks to his expertise.

Avoid this HVAC company altogether - there are plenty of alternatives out there that will save you time and trouble. We recently had a new furnace installed, but it's not heating our second floor properly; in fact, the upstairs is now colder than the first floor.

To make matters worse, our previous system worked better than this one. After multiple service calls, we're still waiting for answers from the owner, Jig, who claims the problem isn't his responsibility. It's clear he lacks experience with complex installations like ours - he's never even visited our property or taken a temperature reading in the upstairs area.

We've switched to another local HVAC company to troubleshoot and find solutions. This business has shown limited competence and is quick to walk away from problems.

I found myself facing a cold reality on the darkest night of the year - my boiler had finally given up after years of neglect. With no luck finding a replacement plumber, I resorted to scouring the web and reaching out to friends for recommendations. That's when Jake got in touch at 8:10 AM, gathering all the necessary info and promising to get back to me. An hour later, he called again, this time with an associate nearby who could arrive on the same day. I received a call from him while he was en route, and before I knew it, hot water was flowing again - albeit much quieter than before. It's reassuring to know that such a reliable service is just a phone call away.

We've had great experiences with WeatherGuard, receiving top-notch service and competitive pricing over our few-year partnership.

I'm glad I found WeatherGuard after moving here. They're doing a great job, saving me money without compromising on quality. Their prices are fair, they show up on time, and they're upfront about everything. It's rare to find a small company with such excellent service. I'll definitely be back for their services and would recommend them to anyone in need.

The AC unit stopped working and they sent someone out to fix it within 48 hours, which is impressive. The technician arrived quickly, did the work efficiently, and left everything in order. I'd definitely suggest them for any cooling issues.

We were misled by another HVAC company into thinking we needed a whole new air conditioning unit, but a friend's recommendation led us to WeatherGuard - and it's been a lifesaver.

The customer service was phenomenal, exceeding our expectations in every way. Dharmen and his team were incredibly professional, knowledgeable, and courteous, making the entire experience seamless. They arrived promptly and explained everything clearly, taking the time to explore all possibilities before deciding on the best course of action. To top it off, they performed maintenance and offered free services and parts to minimize costs - a true testament to their commitment to customer satisfaction. Their honesty and integrity are unwavering, and we're now loyal customers for life.

I recently had my air conditioning system serviced, with the compressor, condenser, and evaporator replaced about a month ago. The new evaporator required some adjustments to fit, but it was fitted and installed correctly. Everything functions as expected. The job was completed within 3 hours, and the installers arrived on time and got started promptly. I appreciate the extended warranty offered on all parts, which includes a single-stage Ameristar 2-Ton unit and APD evaporator.

We recently got stuck with a broken furnace during one of the coldest days of the year, courtesy of our Home Warranty program. I wasn't sure what to expect since we didn't get to choose our own contractor, but thankfully, Dharmen Patel from Weatherguard turned out to be an absolute lifesaver. He was super flexible and responsive with scheduling, making sure our heat got restored ASAP. The warranty company has a lot of rules and restrictions, but Dharmen worked hard to ensure everything was covered under the deductible. He quickly diagnosed the issues, explained them clearly, and even taught us how to prevent similar problems in the future.

Overall, I'm extremely satisfied with Weatherguard - 10/10 would recommend!

We chose WeatherGuard for our AC replacement and are thrilled with the result. Our outdated unit was in shambles. Jig was clear about what needed doing and why, and the installers did a fantastic job. The whole process went smoothly, and we'd definitely recommend WeatherGuard to others.

I'm glad I stumbled upon WeatherGuard. They replaced my old furnace and AC system with Dharmen's team, who are top-notch in their field. Their techs are also versatile, qualified to work on both gas and electric systems - a rare skill among HVAC pros. The job was done flawlessly. What impressed me most was Dharmen's transparent approach, ensuring I got the best deal without sacrificing quality. He didn't try to push cheap brands.

One thing often overlooked is the depth of knowledge Dharmen shares about your system and options. His explanations are thorough and valuable - no extra cost, just added value. With WeatherGuard, you get expert guidance at no additional expense. I highly recommend them for any HVAC needs.

I recently needed to replace my rental property's furnace and air conditioner, so I started looking around. After doing some research, I settled on American Standard equipment after reading an article in Consumer Reports that showed it to be one of the most reliable systems available. I found WeatherGuard Heating and Air Conditioning online along with a few other companies. They're actually an authorized dealer for American Standard products. Once I spoke with Dharmen from WeatherGuard several times - I later learned he's the owner - I decided to go with them. Dharmen and his team seemed genuinely interested in my needs, were knowledgeable about their equipment, and offered a lower price than what three other companies quoted me. The installation process was done very well, and it looks great. Most importantly, it performs exactly as promised, being both quiet and efficient. The technicians assisting with the job were also excellent. They explained ways to extend my system's lifespan and provided tips for tenants to save on utility bills by adjusting their usage patterns, including setting up a programmable thermostat they installed for free as a gesture of appreciation. Overall, I highly recommend WeatherGuard Heating and Air Conditioning if you're in need of new equipment or just require repairs. They seem like the best option out there.

WeatherGuard has left a lasting impression on me, and I'm excited to share my experience. I highly recommend them without hesitation.

My story began during the COVID-19 pandemic, when my air conditioning unit suddenly froze solid, causing damage inside my home. Given the challenging circumstances, finding a reliable service company was crucial. WeatherGuard stood out from the competition in several ways:

Firstly, they were accepting new customers, which set them apart from other companies I contacted. They also had availability to schedule me within a week or less, and when I called, they came the very next day.

From the outset, I was impressed by their exceptional customer service. Jig, the CEO and main point of contact, has the best customer service I've ever experienced. When his partner arrived with him, they conducted diagnostics on my units and provided expert guidance that prioritized my needs. They didn't try to sell me anything, being transparent and straightforward in their approach.

Initially, we were hoping for just a fix, but given the age of our units and the potential instability of the repair, replacement seemed like the best option. Jig made this decision easy for us, keeping costs reasonable and offering accurate recommendations. He also ensured that what you see and pay is exactly that – no hidden extras.

It's worth noting that WeatherGuard prioritized safety and cleanliness during the pandemic, taking extra precautions such as wearing masks, maintaining social distancing, and cleaning their shoes before entering my home.

The installation process was seamless, with two installers, Adam and his partner, arriving promptly and getting to work without delay. They were focused on the task at hand, working efficiently for approximately 7 hours. After the job, they cleaned up thoroughly, leaving my home in a tidy state.

However, just a few days after the installation, we encountered an unexpected issue – a loud sound emanating from our unit at night. I was worried, but Jig's exceptional customer service again came to the rescue. He guided me through possible solutions via email and phone call, and when the problem persisted, he sent his team out to diagnose and fix it without charge.

What struck me most about WeatherGuard is their commitment to following up with customers and ensuring complete satisfaction. Even before the issue arose, Jig checked in on us, demonstrating a dedication to our experience that's rare in the service industry.

In conclusion, my journey with WeatherGuard has been nothing short of exceptional. I've found myself thoroughly impressed by their customer service, professionalism, and commitment to doing things right. If you're searching for a reliable company, look no further than WeatherGuard.

After working with this company several times over the past two years, I've been consistently impressed with their performance. They set a high standard from the outset, offering good communication and professionalism. What truly sets them apart is their attention to detail and commitment to quality - not just on the job itself, but also in terms of pricing. A recent experience that stands out was when they diagnosed a water leak in my furnace, choosing to repair the motor housing rather than replace it entirely. This cost-effective solution saved me a significant amount.

I found myself in a tight spot one day and reached out to Weatherguard for help with an air conditioning problem on a sweltering day. They were understanding and got the job done immediately. Since then, I've been sticking with them for all my HVAC needs, including replacing our furnace and air conditioner with top-notch American Standard equipment. The team is extremely knowledgeable and their techs are upfront about what they'll do, working efficiently to get the job done. I learned a valuable lesson from using larger companies in the past - I can now confidently rely on Weatherguard for any HVAC concerns or questions.

I'd highly suggest this company. They've been taking care of my HVAC units for years, and Jig's team has done some top-notch installs and services. Prices are very affordable. What impresses me is that Jig takes his time to explain the issue and possible fixes, ensuring you understand before proceeding.

We've had a major issue with the unit in our newly purchased home, but the owner really stepped up to help us out. They were super accommodating and got back to us right away. Their team dug deep into the unit to figure out what was going on, which is more than we could have asked for. The service was top-notch - they kept us in the loop every step of the way. What really impressed me was how personal it felt; we got a real sense that our business mattered. We're so glad we found them and will definitely be back for future work, plus recommend them to anyone who needs help with their HVAC.

I tried several air con firms who just couldn't spot the issue with my place, so I gave Weather Guard a shot. They came out and nailed it on the first try - diagnosed the problem straight away. The guy was transparent about his findings and costs, giving me all the lowdown before getting started. His prices were more affordable than other companies I'd contacted, and the work itself was top-notch. It's still chugging along like a charm. Highly recommend Weather Guard for any heating/AC needs - thanks!