HVAC reviews in Dolton, Illinois
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Rashad fixed the issue right away and efficiently identified the problem. The heating system was restored within a short period of time, thanks to his expertise.
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This guy is genuinely one of a kind - super nice and considerate. Honestly, you won't find anyone more trustworthy than him. He does his job with integrity, no messing around. He's the real deal.
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Unbelievable customer service!
I called Rashad right away and he arrived within an hour. He diagnosed the problem, replaced the faulty components, took them out for repair parts, came back to finish the job, and had my heating system up and running in just three hours.
Rashad is a lifesaver! -
I had a positive experience with Rashad's Heating & Cooling LLC. The technician, Rashad, was punctual and presented himself professionally. He efficiently diagnosed the issue with my furnace and resolved it promptly. I would highly recommend Rashad's service to others who may be facing similar problems. Unfortunately, after resolving the issue, they lost contact with me, which left a sour taste.
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A technician arrived promptly in response to a late-night emergency, ensuring the household had functioning heat despite the unusual hour. Despite the early morning visit, he was courteous and professional. He exceeded expectations with his efficiency and friendly demeanor, making it easy to trust him for future work.
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I hired this service to fix my A/C unit, but things didn't go as expected. When I explained the issue over the phone, Rashad told me it was a motor problem without seeing it. He came to my home, listened to the humming noise, and confirmed his suspicion. However, when he couldn't source the part in stock immediately, I took my business elsewhere. Further investigation revealed that another company diagnosed a capacitor issue with no mention of a motor problem. Needless to say, I would not recommend this service to anyone.
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Rashad arrived quickly on a scorching hot day, diagnosed the issue on site, and brought the necessary part to fix it instantly. His professionalism is top-notch.
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My air conditioning stopped working, and I arrived home to an unbearable 88-degree temperature on a scorching day. I needed assistance ASAP. I searched online and found Rashad with a 5-star rating. When I called him, he was courteous and respectful. Initially, I wasn't sure what the problem was or how much it would cost, but he never tried to take advantage of me by misrepresenting the issue. He provided his services at a reasonable price. Given my experience, I'd highly recommend Rashad to anyone in need of air conditioning repair in my area. He's an honest businessman who turned out to be a lifesaver for my family and me during that desperate time.
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This guy is incredible. He came to our place, figured out what was wrong with our system, got the necessary parts, and had it up and running in no time. My son and I are extremely thankful for his expertise and professionalism. His prices were also very reasonable - he didn't rip us off. We're truly grateful for the fantastic service we received from him.
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Do not engage with this contractor.
We hired him for a furnace installation and ductwork in our basement, expecting the project to take about a week. Instead, we faced a frustrating experience that culminated in hiring another contractor to correct his mistakes.
He consistently showed up late, often 30 minutes or more past schedule, citing excuses that lacked any semblance of reliability. As a professional, he should have planned accordingly and arrived on time. Unfortunately, this was not the case.
The work itself was subpar from the start. He installed ductwork with vent holes cut in the middle of the floor and grilles screwed into place from the top, which is not the standard procedure. It became apparent that he lacked knowledge about his own trade. At the end of each day, our basement resembled a disaster zone, littered with debris, candy wrappers, and empty bottles.
We reported a gas leak to him, but he downplayed it, suggesting we were simply smelling the hot water heater. We eventually fixed the issue ourselves, only to discover that he had failed to secure a loose connection. This incident further highlighted his lack of attention to detail.
Before being let go, he added Freon to our AC unit, which caused the fan outside to malfunction. He claimed this was because the Freon needed time to run through the system, but logically it should circulate immediately without causing noise. Either he underestimated our awareness or genuinely didn't comprehend the basics of his trade.
We brought in another HVAC technician to inspect our work, who was visibly amused by the subpar installation and vent placement. He discovered that no Freon had been added to the system, which may have been due to a leak or was never intended in the first place.
In reality, my father ended up doing most of the labor himself, with the contractor's crew spending more time smoking on our patio than working. This lack of professionalism is unacceptable.
The final insult was his behavior towards us, which made me uncomfortable and uneasy – I would advise any woman to exercise extreme caution when dealing with him alone in her home.
While he may have a few positive reviews, take them for what they're worth. His work was an unmitigated disaster from start to finish. If you value your time and money, hire someone qualified and competent to avoid this nightmare altogether. -
Rashad is trustworthy, hardworking, and straightforward in his work. He accommodated me on short notice despite his hectic schedule, which impressed me. His pricing is fair. I've found a reliable partner for my HVAC needs and plan to use him again in the future.
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Great customer service from Rashad. Contacted on the same day, he arrived promptly within an hour to assess the issue with my furnace. The replacement was efficient and he even retrieved the necessary parts himself. A huge thumbs up for his professionalism and work ethic.
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I'm extremely satisfied, but unfortunately, I can only give 5 stars. What a coincidence – my AC broke on the hottest day of the year. I called Rashad's service, and he showed up after I got home from work. He was knowledgeable, patient, and explained everything clearly. Given my past experiences with annual issues, I knew I needed a new system but wasn't ready to accept it.
Rashad took the time to understand my situation, especially since I have an elderly parent living at home. His team arrived promptly, installed the new unit quickly, and disposed of the old one. We encountered a minor setback, but Rashad handled it efficiently.
What impressed me was that he also offered electrical services, including replacing my porch light. He's reasonably priced and willing to work with customers who need urgent attention. I appreciated his consideration for my elderly parent and the young man assisting him – it was clear they were mentoring each other. The quality of Rashad's work is top-notch, and his team is excellent. Thank you for a job well done and for showing care for seniors like mine by teaching this young person a valuable skill that will benefit them throughout their career. -
I contacted Rashad and he gave a narrow window for arrival. He showed up right on time at 1:09. The issue was fixed quickly - it turned out to be a simple sensor problem that could have been much more expensive. What's impressive is his expertise combined with integrity. I'd definitely recommend him to others.
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I reached out to Rashad on Friday afternoon with a furnace issue. He showed up, inspected the unit, and diagnosed the problem. The next morning, he brought the replacement and mentioned having two more installations lined up. If those wrapped up quickly, he'd contact me. At 4:30pm, he called, saying he was just 10 minutes away. His team arrived and completed the installation in three hours. I'll be back for his services again and wholeheartedly endorse them.
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I'd give Rashad a zero-star rating if possible. He claimed to arrive at 11am, but he was late by 15 minutes and couldn't explain why. Then, when I called him at 1pm, he said he got stuck in traffic coming from Oakbrook as an excuse. The next time, when I called again when he wasn't there, his excuse was that his tire was the problem. However, when I asked him about someone calling at 5am and how it affected my schedule, he seemed evasive and didn't provide a satisfactory answer. When I pressed for clarification, he essentially told me we couldn't do anything to help. After that, he left.
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Rashad did an excellent job. After being misinformed by another company about needing a new AC system, I began searching for someone else to fix the issue. I found Rashad through Google and his reviews convinced me to give him a call. Fortunately, he arrived within hours of my initial contact, diagnosed the problem, and made repairs in just over two hours. He's courteous and took the time to explain each step of the process. I'll definitely be recommending him and keeping his number handy for future needs.
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This contractor exceeded my expectations. When other companies failed to show up or couldn't be bothered, Rashad arrived promptly to fix my furnace. Unlike the others, he quoted a reasonable price and got it done quickly - within an hour. He saved me significantly on both time and cost. If you need someone skilled, knowledgeable, and affordable who can get the job done efficiently, look no further.
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We were in the middle of a sweltering heatwave when our AC suddenly stopped working, and the temperature inside skyrocketed to 90 degrees. On a Sunday, Rashad arrived at our doorstep within an hour, diagnosing the issue in under 20 minutes. He's extremely knowledgeable, reasonably priced, and showed impeccable professionalism. We're thrilled to have found him - he's won us over for life.
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Rashad is incredibly reliable and committed to his work. His exceptional customer service is truly commendable, reflecting his caring and understanding nature. I had multiple issues with my home's HVAC system, but he tackled them all efficiently. He got everything up and running before the harsh winter set in, saving me from potential disaster.
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I'm running a bit behind on this review, but I had a great experience with Rashad when he came to fix my heating system at short notice. He arrived promptly within an hour of me calling, diagnosed the issue and ordered the necessary part for the next day's repair. The work was done efficiently and effectively, and we also discussed further steps for maintaining both my furnace and AC units.