Reviews of local pros in Elburn, Illinois

This company made us wait over 2 weeks to come look at a leak we had in our shower that coming through the ceiling.

Guys came out and only looked at the issue for about 10 minutes, charged us $180 for the service call, and said they would send over a quote.

5 days later and still no quote.

Called to follow up and they don’t have a quote in their system.

Do not trust this company.

Every time I've needed a service call, the technicians have been friendly, on-time, and their prices are by far the best I've come across. I've referred everyone in my family who lives locally, and they all agree. I just hope that my effusive praise does not get them booked up too solidly, because I want to continue to use them as our exclusive plumbing services provider.

Talked to 4 other plumbers regarding installation of our free standing bath tub. One didn't do tubs, "I hadn't before and wasn't sure," and 2 never called back.
Good Call not only knows and does these tubs, but they were quick, efficient and punctual. They left the work area as clean as they found it and were polite as well.

We cannot express our gratitude enough to Steve for all the work he did for us. Saved us $$$$ with a $200 fix. Prompt, courteous, knowledgeable, honest, true professionals. If we ever have a need, they will be our first call. Tip: before you start a DIY job, call Good Call and have them check it out. They saved me this time. Next time I would just have them do the work.

Excellent service! We had a bad sewer backup. Scrambling to find a company, i tried numerous places, all with little or no time in the near future to help. Discouraged, I gave Good Call a ring. They were also super swamped, during the busiest season for plumbing issues, yet they were still able to fit us in the same day! Cannot go wrong with a company that goes the extra mile!

Excellent service and expertise. Jake and Calvin were aces at evaluating our backed up sewer system and isolating the problem to the septic tank chain. Very thorough and a pleasure to have as our experts. They are our go-to for anything plumbing related.

Jake and Zach from Good Call were excellent! With their expertise, they were able to diagnose I had a gas supply issue not a water heater problem, appreciate the honesty, true professionals!!

We have now used Good Call twice and have been HIGHLY satisfied with their friendliness and professionalism! Each time we called, they fit us in quickly on their schedule and they are always right on time with when they say they will be here. They have good rates and are fair, honest, and trustworthy. We HIGHLY recommend this company’s services!

Good Call? More like Great Call. These gentlemen were a joy to work with and went above and beyond to ensure our project was completed on time and with as little interruption to our daily lives as possible. We couldn't be happier with their service and level of quality. Highly recommended for all projects big and small.

Good Call is the only plumbing company I will ever use. They have always taken great care of us! They are reasonable, do a fantastic job and are super responsive. We've had a handful of plumbing "emergencies" in the last few years and they have always been able to get over to help us out the next day, if not the same day.

First time using Good Call Plumbing. It was a good call! Ed and Zach were great. They were friendly, informative, efficient, and clean. Highly recommend based on this experience. Ed also appear to be a good mentor and coach to Zach. Good to see leadership in action!

Good Call Plumbing is fantastic. We had a leak from our shower that was dripping down into our kitchen. They were able to come in, find and fix the issue and did a check on the plumbing in other areas of the house fixing little things needed work. The service was great the staff was friendly & knowledgeable and the cost was beyond reasonable. They have made a customer for life and I will recommend them to anyone I know who needs plumbing work done right.

These men came to my house on very short notice to fix our ejector pump and calibrate the water softener properly. They did an excellent job and really took the time to explain things properly. Added benefit is their cost was very reasonable compared to other plumbers in the area. Would highly recommend their services to anyone!

I had sewage backing up into our basement, this has happened before. We decided to call Good Call this time, they were out very quickly and got the problem resolved! Their prices were very reasonable and they were very thorough. Thank you to Matt and Jake for getting our family back operational today!

You are on our speed dial now!

Good Call's service was exceptional from start to finish. Steve went out of his way to stop by after work and quote a cosmetic change for us. Even during this very busy time, he and his team were on top of it. We were able to get the work done much quicker than expected. Jake arrived on time, was professional, worked quickly/efficiently, and was very courteous of our home. We will be using Good Call Plumbing again in the future!!

Absolute pleasure to work with. They were running late, and still drove all the way out to unclog my main line, they arrived at around 4:30 and ended up being here till 7pm with over a half hour drive back to the shop. They showed me everything that was wrong in the line with the camera, and showed me what they did. It was an excellent job. That line has not been that clean in probably 100 years (house built in 1901). Thank you so much for all the hard work, drains like a champ! Had plumbers here before, they just poked holes and left. First time customer, possibly a lifetime customer.

Good Call was referred to me by past customers, and they did not disappoint. Brett and Ed replaced my old sump pump and check valve, and also checked/tested my back-up unit. They were very personal, professional, and conscientiously tidy. They had to work in a tight area (a closet in my finished basement) and collaborated like a well-oiled machine. They walked me through the entire process, and I was impressed with their knowledge and expertise. My entire experience and the price were great, and I highly recommend Good Call Plumbing!

These guys were great! Very friendly. Timely. Above and beyond! They came twice recently to install 3 sillcocks. They replaced the wrong one and did it for free! They also had a valve on our main water line break and replaced that at no cost as well! I will call them in a heartbeat for any other plumbing project!

Good Call Plumbing responded quickly to our call. They were able to order and install a replacement water heater in one business day. Excellent quality of work on the installation.

I came home to find. I had no hot water in my furnace had crapped out. On recommendation.. I called.Good Call plumbing. Steve was great, we FaceTime to look at my existing tank. He had two of his men out the following morning to replace my hot water heater. Ed and Zach were awesome! Highly recommend.!!

We have been Good Call customers for many years. They have always provided EXCELLENT care for our home and rental units! Prior to our dryer repair, Jake & Troy did a great job of removing it from a difficult location. We really appreciate the OUTSTANDING customer service we continue to receive!