All reviews for Advantage Heating & Cooling

Diego was very courteous and professional. He explained what he did and updated me on the units condition. Glad to see everything is OK. I have two different units. One is quite old. He indicated that it is still running perfectly. I have use this company a long time. Confidence and trust has built up over the years. I know the right work is going to be done. Thanks.

Just want to give a huge shout out to Advantage Heating & Cooling!

Not only have they been very professional and helpful to help us maintain our old furnace but they were incredibly responsive when it needed to be replaced.

The technicians are very professional, timely and intentional on the best ways to help you with your HVAC needs.

Their prices are very reasonable and they have a variety of options for all budgets.

Yesterday, we had our furnace replaced by them and what we all thought was a simple install, turned into a very large project for them due to the originally builder poorly installing the system.

They worked non stop for almost 11 hours to get us heat and we could not be happier!

When the time comes for needing a service or new system please consider them!

They weren’t able to have anyone come out the night the heat went out due to “warranty repair hours” not being in session. Then when someone did come out we were told it wasn’t covered by warranty anyways. Still not sure why they have an emergency number if they won’t respond because it’s not “during warranty repair hours”. Our technician, Marcus, was great though, he was very polite and professional. He explained things and did his best to help with pricing, so I appreciate him at least.

Eric was good. However, the compressor on my 3 year old air conditioner should not be going out this soon and other units in our neighbor hood had issues with their compressors. I shouldn’t have to pay 1600 dollars for Advantage to come fix my Lennox air conditioner.

I'm not sure what's going on with this company. They installed my unit in a new construction home. Part of buying the home included a warranty for the air and furnace that extended my warranty on work if they installed it. They called me and said they won't be servicing my area anymore and referred me to a new company. However no other company will extend my warranty because they didn't install it. It appears predatory. You took on a builder outside of your service area and it's appears to be an attempt to not have to be responsible for the unit beyond the 5 years. I will be finding a way to handle this as people that had there unit installed by them should be grandfathered in. I will be calling around to see how this can be remedied including reporting them to the builder with the hopes they won't use them

End of November called for a no heat issue. Tech #1 came out and addressed the issue. While on site tech #1 was also asked to check the humidifier for any issues. Tech #1 did and said everything was great. Verbally told my wife that there were no issues! ( Lie ). Not even a month later the humidifier is leaking water and the cover is not sealed on the side of the furnace. Call advantage to come address issue. Tech #2 says there is a crack in the housing and we should NOT have to pay for this service call because not more than a month ago Tech #1 checked it all out. Tech #1 is now doing another job function because obviously he has no clue as to what he is doing. Manager tells my wife we called for a no heat issue. Does it say anything on the invoice about a humidifier issue?? No, because while tech #1 was at our house we asked to have the humidifier checked as well. Manger says too bad and charges us $188. Now, if the manager would of worked with us because we are the customer and even his tech #2 agrees with us, everything would be ok. Not so! I'm reporting this shady company to the BBB. Avoid them at all costs!

Tech #2 was great....fyi

0 stars. DR Horton contracted this company for the Lincoln Valley new home builds. There have been multiple issues with our heating system and Advantage came out at least 3 times to “fix” the issue each time making it worse. Recently they came out to remove/replace the piping in our attic. Our furnace ended up failing again as the cold temperatures came through. I had a third party come out to evaluate the issues and we were able to identify multiple problems all stemming from Advantage’s recent visit. There was insulation and PVC shavings in the furnace and obstructing the intake for the furnace. They also knocked off one of my air ducts so I’ve been heating my attic instead of my bedroom. I’ve spoken with several neighbors who had the same issue.

Thank you Beery Heating and Cooling for finding and fixing the multiple issues caused by Advantage.

I ain’t going to expose what HVAC company I work for, but shame on you for the way you install HVAC in new construction homes in the Aurora-Oswego area. I am so tired of fixing YOUR faults you make on an install. You are taking needless money out of homeowners pockets when if you installed it right, there would be no issue at all. This company is EXACTLY what’s wrong with this industry. Terrible installs. Can’t even run PVC for a humidifier. Smh. Just dirty vinyl tubing running to a drain. Where is your sense of pride in your work?