HVAC reviews in Elk Grove Village, Illinois

Good honest service.

Loyal customer here, Kaplan has been my go-to for 20 years and I wouldn't switch.

Long-time customer with extensive experience of top-notch service and flawless installations always.

I walked into a sweltering home after a hospital stay only to discover it was without air conditioning. Fortunately, a technician arrived promptly and fixed the issue, transforming my space from chaotic to serene in no time. The service provider's expertise and efficiency were outstanding, making them an exceptional choice for emergency HVAC support.

I've stuck with just one company for all my heating needs - Kaplan - for a long time and couldn't be happier with the service.

This company delivered top-notch service with exceptional professionalism. Mike went above and beyond for me, demonstrating incredible knowledge and dedication. The level of expertise and courtesy shown was truly impressive, earning their highest marks in my book.

I've relied on this company for years and can attest that their work is consistently reliable, prompt responses are the norm, making them a trustworthy choice.

I'd highly suggest Mike Amato for your home services needs. He's extremely knowledgeable and took the time to answer all my questions thoroughly. As a first-time visit, he identified one minor issue that we're monitoring before deciding on further action. Scheduling an appointment was seamless. I appreciate knowing my units were inspected by someone as competent as him.

I recently experienced a sudden change in weather that caused both my AC and heater to stop working. Fortunately, Mike from this company arrived quickly and diagnosed the issue instantly. Within 20 minutes, he had my heater up and running again. Their fast response time and professionalism are truly impressive.

We consistently receive prompt and courteous service from all staff members. Having used their services for years, we've developed a strong trust. Their integrity shines through - they're genuinely transparent. We can't sing their praises enough; highly recommend.

I highly recommend this company for their top-notch heating and air conditioning services. Their technician arrived promptly, diagnosed the issue quickly, and had my system up and running in under an hour. The family-owned business is truly excellent, doing a great job from start to finish.

My heater was malfunctioning with a flame, but Mike A. gave me a fair deal on a new furnace. His professionalism impressed me - he walked me through every step of the process. He went above and beyond by cleaning everything out and even replacing some ductwork that needed it. I appreciate that he included all these extras in the original price, which is more than what other places would charge separately. That's why I highly recommend this service without hesitation.

My AC stopped working, so I reached out to AL Kaplan Heating and air. Technician Mike arrived promptly and diagnosed the issue, making repairs and checking for other potential problems. Very professional service at a reasonable price. Thanks, Mike - I'll definitely be using them again.

We've had our heating and cooling needs handled by this company for over a decade now. Their techs are super knowledgeable and courteous - you can tell they're pros. They've replaced both our furnace and AC units, done it all with no hassle. Pricing has always been upfront and fair. No complaints here!

We've had Al Kaplan's services for over two decades. They're incredibly dependable, skilled, and honest - beyond the norm. Every job is flawless, they deliver when it counts, and their rates are reasonable. If you need reliable help, skip the guesswork - go with them, you won't be let down.

We've relied on Al Kaplan Heating and Air Conditioning for a long time, thanks to multiple family members. They consistently deliver friendly, responsive, and trustworthy service - from routine maintenance to emergency fixes. We're grateful to have found this type of reliable company in our area that we can take pride in.

We've relied on Al Kaplan for our heating and cooling needs since 2010, finding them consistently fair, honest, and responsive when emergencies arise. Our three new AC installations and two new heater replacements have all been done efficiently, with excellent performance and timely maintenance check-ups.

We've relied on this family-owned business for over four decades, and it's clear they prioritize customer satisfaction. Their emergency service is prompt, and their team consistently shows up professional and courteous. Recently, we had a new furnace installed in our home, with the installation crew working from 8am to 6pm. Despite the challenge of navigating a tight space around water heaters, they worked diligently until the job was complete. Throughout the process, they demonstrated excellent care for their customers – no doubt why this business has earned our loyalty and trust.

I'm grateful you resolved my AC issue - thanks for a job well done.

We hired them to tackle our HVAC needs in a leased warehouse space that was struggling during summer, and the utility bills were crippling. They assessed the situation and presented us with practical options tailored to the square footage, rather than just the most expensive solution. The new units were installed over a weekend, which was a huge win for our operations since we didn't have to shut down. One of their key suggestions was setting up zoning controls in our Elk Grove Village property, which allowed us to keep the office area cool without blasting the entire warehouse. After a few months, we've noticed a significant drop in energy costs. Their commercial team seems to genuinely understand the unique challenges of larger spaces like ours.

Prompt service from these pros - they showed up right on schedule, got the fix done fast, and left nothing out of order. Truly exceptional experience.