Alan Energy Services Air Conditioning and Heating Company

Our older home requires some special considerations for heating and cooling, so we had to work within the limitations of what we already have. Energy Services came in with two different systems - a new hydronic one with air conditioning, and a Unico high velocity system paired with a heat pump. We were impressed by how well the hydronic system performed, keeping an extra room warm and cozy during winter and cool even on scorching summer days. The Unico setup also did its job, maintaining a more consistent temperature in the older part of the house over the summer.

It was great to have Eric Weech provide us with options for both installations, and he exceeded our expectations in terms of responsiveness, expertise, and information. When we needed help with the rebate application process, he was there to assist us - although it may have been a bit more complex than expected. Scott, the install manager, arrived on time with the necessary parts and team, completing the job in just one day. The whole area looked like nothing had changed except for the new system working perfectly.

We've found that when you need a new heating or cooling system - or even two - there's no question about who to call. These guys have done an excellent job, leaving us with no complaints and a newfound confidence in their abilities.

Steve visited in the evening and handled the problem efficiently, recognizing the issue right away and preventing water damage to the basement beneath. He was also friendly and kept me informed throughout the process, saving us from a major inconvenience.

I've been relying on this exceptional company for my family's heating and cooling needs for years. Now that my dad isn't with us, I'm taking over, and I can confidently say they're the best choice. The technicians who visit our home for maintenance are top-notch - highly qualified and always explain their findings and suggestions clearly.

However, I want to give a special shoutout to Brian, the project manager-sales guy. He's usually the one you'll talk to when you call in, and he's an absolute expert in his field. What impresses me is that he genuinely cares about each customer's needs and goes above and beyond to ensure they're happy with the outcome.

The installers are also fantastic - incredibly knowledgeable, confident, and friendly. They put your mind at ease from the very start, and you can trust them to do a great job. I've had an amazing experience with this company, and I wouldn't hesitate to recommend them to anyone.

In fact, after using their services, I feel like I have a true sense of peace knowing they'll always do their best. They're not just reliable; they're exceptional. If you're in the market for heating or cooling solutions, look no further. You won't regret it.