HVAC reviews in Frankfort, Illinois
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Extremely respectful and efficient service with a warm demeanor - highly recommended without hesitation.
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I've been relying on this company for over 15 years and have always received excellent service with no issues whatsoever.
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They did an excellent job on our HVAC installation. The work was done efficiently and on schedule, leaving the space very tidy.
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I've worked with this company for ages and they always deliver top-notch service with polite people. If you need reliable professionals, look no further.
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I hired Scott for an air conditioning repair job. He arrived promptly, was courteous and to the point, and got the issue sorted quickly. The quoted price seemed reasonable and in line with industry standards. Overall, I'm happy with the service and would use their services again.
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Have used them for years now and they're consistently reliable, doing great work during installations and regular maintenance checks. They answer all my questions clearly and honestly, making them a solid choice for handling home HVAC needs.
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Reliant heating stepped in after our house fire, responding quickly and professionally. They cleared out the ducts and replaced the furnace. Their service was top-notch, and I'd definitely recommend them to anyone in need of heating repairs.
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Reliant exceeded my expectations - I'm thoroughly impressed. The installation of my new AC unit was handled flawlessly by an expert technician who demonstrated exceptional expertise and professionalism. The final product is fantastic, and the overall value is spot on. I'll definitely stick with Reliant going forward.
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I've been relying on Reliant for my home services needs for over a quarter century, now across three properties. When my new furnace gave out after just one year, it was only natural to reach out to Scott at Reliant. Despite the challenges posed by winter and the pandemic-induced shortage of furnaces, Scott managed to secure a replacement and have it installed in just three days. His recent visit for AC installation couldn't have come sooner, given today's warm weather. As expected, Scott and his team arrived on time, were thorough in their work, and left the premises spotless. Their pricing is comparable to other providers, but it's their exceptional service that truly sets them apart - with no hidden charges to worry about. Even during the pandemic, Scott and his crew demonstrated a commitment to safety, wearing masks and maintaining social distancing. Overall, I highly endorse Reliant for my heating, cooling, and hot water heater requirements.
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The pricing was fair, and the response time was swift. I'm extremely satisfied with the work done. What sets this company apart is the fantastic service, particularly from Ed - he embodies the spirit of exceptional customer care that's all too rare in the industry.
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Gerry is as reliable as ever. When he arrived, he kept us informed with a call ahead of time. His professionalism and courtesy are consistently impressive. He did the job right and took the time to explain what was done. We're glad we've chosen him for our heating and cooling maintenance.
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The technicians from King Heating did a thorough job explaining each step of the process, removing the old furnace and installing the new one with AC. They clarified any questions I had and showed me all the new components and how to use the thermostat. Their professionalism and expertise are top-notch – even my dog seemed comfortable around them!
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Jordan was excellent - knowledgeable and transparent about his services. He provided clear explanations and options, making it easy to make an informed decision.
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Our agent arrived on schedule and conducted a detailed examination of the furnace, pointing out components in need of replacement. They showed me the cracks and recommended considering future upgrades. When I expressed interest in replacing the furnace, they set up a meeting for that afternoon. The next day's installation was completed efficiently. Throughout the process, all our agents were courteous, knowledgeable, and professional. Overall, I'm satisfied with their work and value.
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I'm extremely dissatisfied with my experience with King's home services. The installation of my furnace and A/C unit in October 2020 was a disaster from the start. Not only did the humidifier leak and cause significant damage to my hardwood door and floor, but the installers later claimed it was a "terrible" system that should never have been installed.
Despite my persistence, they refused to install a whole-house humidifier, instead telling me I couldn't make it work. After multiple visits from different technicians, I finally had to find a solution myself. It's unacceptable that a company can so thoroughly botch an installation and then expect customers to fix the problems themselves.
Things didn't get much better when my A/C unit needed maintenance. The technician told me the freon was low and needed topping off, which they did. However, when I had my unit serviced by another company, they said I was still low on freon. Reluctantly, I called King back, expecting them to take responsibility for their mistake.
The tech who came out finally identified a potential issue with the copper connector in my A/C unit, but couldn't pinpoint where the leak was coming from. The solution requires additional testing, which will cost me more money. Given that this equipment is barely over five years old and I'm already experiencing these problems, it's infuriating.
Do yourself a favor and stay far away from King's home services. They seem to install faulty equipment with no problem charging customers for the issues they create. The company's president claims to stand by "giving people an honest shake" and doing a good job at a fair price. Unfortunately, their employees are clearly not following those principles.
I'm extremely frustrated with my experience with King's home services, and I would not recommend them to anyone. -
I hired King Heating & Air after seeing their truck in my neighbor's driveway, thinking they might be reliable since neighbors often give good recommendations. Todd arrived on schedule and was courteous. He didn't sugarcoat anything - even though my furnace isn't old, he identified some potential issues. His professionalism impressed me. I'd confidently suggest them to others if needed.
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Hands down, this HVAC company exceeded my expectations in every way. They handled a multitude of issues - replacing the water heater, furnace, air condtioner, and fixing a massive plumbing line problem - with speed and professionalism. After being let down by other companies, I can confidently say they're the only one I'll ever use again. Their attention to detail and willingness to make the process as stress-free as possible were genuinely impressive, making them my go-to choice without a doubt.
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He got to the heart of the problem with my furnace - it was stuck in a loop. He fixed it, but that's not the most impressive part. What really stood out is how he walked me through every step of the routine maintenance process, making sure I understood what was happening and why.
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The technician showed excellent professionalism during this emergency service call. Despite having to address a critical issue with no heat immediately, he arrived promptly within four hours. His courtesy and efficiency made the situation manageable.
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We had an emergency with our guest toilet's fill valve that went down fast, but King Heating, Cooling and Plumbing responded super quick and got it fixed by Jordan Vintryst in no time. He did a great job and it's all fixed now.
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The technician showed up promptly and was approachable and informed. The quote for cleaning both furnaces was fair and I intend to have them work on my air conditioning units as well this year.